Avoid at all costs. First of all, it's way overpriced, but that's understandable given it's month-by-month insurance. It turns out they’re liars as well. I just found out my insurance is going u... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gran diferencia en los precios de la póliza de seguro ,hace rato estaba esperando este tipo de póliza y si durará más sería mucho mejor por ejemplo ,durante un año completo como era antes.Big differen... Se mer
Företaget har svarat
I don’t usually leave reviews but this Root app that helps you find the best quote insurance is one of the best at 1st I was skeptic about it bc root was a silly name I gave it a try and best decision... Se mer
Företaget har svarat
Once established information regarding my vehicle registration, the process didn't take long. It gave choice's that can be altered later and was hassle free. The competition prices was acceptable an... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We use artificial intelligence to help good drivers save an average of $1187 a year on car insurance. Download our free app, take the test drive and get a quote!
Kontaktuppgifter
E Rich St 80, 43215, Columbus, USA
- joinroot.com
4,1
Bra
3 tn omdömen
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The person who answered me doesn’t know…
The person who answered me doesn’t know where he was going.
31 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
Hi, AJ. We want to help, but we'll need a little more information from you. Please send any questions about your specific situation to our customer support team at contact@joinroot.com. —Root Insurance Social Media Team
Ante Up
I was happy with them until it came time for them to follow through. Like any other insurance company, they will do everything in their power to not provide coverage. They are happy to take your money but will turn their back on you when it comes time to pay out.
30 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
Hi, Jacob. We're sorry to hear of any trouble. If you need help with a claim, please send your policy and claim numbers to socialmedia@joinroot.com and attach this review for context. That way, we can get this to the right place. —Root Insurance Social Media Team
Awful service
Awful service. It took nine days to be placed in a rental. They missed the initial valuation of my truck by 50%. It took them eight days to fix that mishap after making me resubmit the same photos three times and confirming receipt each time. They switched back and forth from total loss a few times. I guess my Kenwood speakers are worth six thousand dollars. It took 22 days to be able to take my car to a shop. They will not communicate with you unless you call or email them. Extremely poor experience. Do not use Root. Pray that you don't get in an accident with someone who does.
27 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
Hi, Max. We're sorry to hear about your accident and we hope everyone is safe. Please know that we've shared your feedback with our claims department for review. —Root Insurance Social Media Team
It was a pleasure and getting insurance…
It was a pleasure and getting insurance for my vehicles they bee broke down and finally got them back on the road, Thank you 🙏🏽.
Sincerely I needed Insurance.
19 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
Hi, Alfred. We're so glad you found us and we appreciate the 5-star review. —Root Insurance Social Media Team
The application online was easy and the…
The application online was easy and the price is definitely in my budget
18 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
We love to hear that, Laura. Thanks for taking the time to leave a review. —Root Insurance Social Media Team
They have the wrong VIN number.
18 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
Hi, Roman. We aim to make all aspects of the Root app clear and convenient, and we're sorry to hear this wasn't the case. If you are having trouble updating your VIN or have questions about your account, you can reach our customer support team at contact@joinroot.com. —Root Insurance Social Media Team
You took my money
You took my money, made me download an app for the insurance and then basically denied the insurance. Horrible experience.
18 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
Hi, Ramon. If you were offered insurance from day one so that you could purchase coverage for the test drive, it's possible we may not be able to offer you a final rate once the results of the test drive are in. We're sorry to hear it didn't work out and we appreciate you giving us a try. —Root Insurance Social Media Team
The price of the insurance that I…
The price of the insurance that I received
17 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
Thanks for the 5-star review, Devin. We appreciate your support and we'll be here if you need anything along the way. —Root Insurance Social Media Team
Great insurance
Great insurance! Easy to set up and at a great price!
15 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
That's great to hear, Kelly. Thanks for the 5-star review. —Root Insurance Social Media Team
Svar från Root Insurance
We're happy to help, Joa. Thanks for the 5-star review. —Root Insurance Social Media Team
Unfair assessment of the value of my car after they had their people look at it after an accident that the"predicted" was a total loss
9 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
Hi, Wanda. We're sorry to hear about your accident and we hope everyone is safe. Please know that we've shared your review with our claims department. —Root Insurance Social Media Team
Help me make the changes in my app
7 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
Hi, Steven. We are happy to help. If you haven't done so already, you can reach our customer support team at contact@joinroot.com. —Root Insurance Social Media Team
Quick easy access
1 oktober 2025
Omdöme utan inbjudan
Svar från Root Insurance
We're glad we could make insurance easy for you, Karen. Thanks for the 5-star review. —Root Insurance Social Media Team
Svar från Root Insurance
We're happy to help you save, Antoinette. Thanks for the 5-star review. —Root Insurance Social Media Team
If I could give zero stars, if I could!
If I could give zero stars, I would. THE ABSOLUTE WORST insurance company. My accident was August 3, 2025 and they just called today to "determine" liability. My car is STILL in the body shop because they just issued payment last week. EVERYONE is ruuuuuuuuude! TERRIBLE SERVICE.
Then the PIP check that I received, required additional time to clear. INSANE
2 augusti 2025
Omdöme utan inbjudan
Svar från Root Insurance
Hi, there. We're sorry to hear about your accident and we hope everyone is safe. If you need help with a claim, please send your policy and claim numbers to socialmedia@joinroot.com (and attach this review for context). Thanks in advance. —Root Insurance Social Media Team
Very easy job to apply for insurance…
Very easy job to apply for insurance with reasonable coverage rates. It was a little confusing that it was more like a “trial” to get insurance, but happy to participate to see where I stand as a customer.
29 september 2025
Omdöme utan inbjudan
Svar från Root Insurance
Hi, Jaymes. We appreciate you giving Root a try and we'll be here to help if you need anything along the way. —Root Insurance Social Media Team
You made it very easy for me to get…
You made it very easy for me to get insurance. The app is useful and easy. Thank you
27 september 2025
Omdöme utan inbjudan
Svar från Root Insurance
We're glad to hear we could make it easy for you to get started, Lynne. Thanks for leaving a review. —Root Insurance Social Media Team
Fast and affordable could be slightly…
Fast and affordable could be slightly cheaper but good .
26 september 2025
Omdöme utan inbjudan
Svar från Root Insurance
We're glad you like it, Lawrence. Thanks for the 5 stars. —Root Insurance Social Media Team
This is the insurance provider for me
I needed affordable colorado auto insurance, Root was easy to quote me, fair terms and by far the best price option. Happy to be a customer.
23 september 2025
Omdöme utan inbjudan
Svar från Root Insurance
We're happy to have you as a Root customer, Hunter. Thanks for the 5-star review. —Root Insurance Social Media Team
So far the frist month has been a great…
So far the frist month has been a great experience ,the price was amazing the ,the agency was amazing highly recommend
3 september 2025
Omdöme utan inbjudan
Svar från Root Insurance
We appreciate that, Cynthia. Thanks for leaving a review. —Root Insurance Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.