Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

The service was great very fast delivery and an excellent product still learning all the features on the phone and Android 14. I'll do a more thorough review later. I would like a good motorcycle moun... Se mer

Betygsatt 4 av 5 stjÀrnor

No complaint with the phone or the service given when purchased. Just disappointed it didn't come with a charger,just a lead. My opinion. It's like buying a wheelbarrow without a wheel.

Betygsatt 3 av 5 stjÀrnor

Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp The WhatsApp interphase is awful, however it’s the best out there for a du... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

Easy to order online. Delivered in promised time. Phone is simple and does what someone needs, intuitive menus, no gimmicks. Since it can float also good outdoors. Battery could be bigger but it has a... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiltelefoner

Skrivet av företaget

The home of the JCB Toughphone, Tough Tablet and other JCB phone accessories. We pride ourselves on making your tech tougher and more rugged than you. JCB Phones, Tablets and Accessories will allow you to use your device worry free at all times. Free Delivery. Shop Now.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

87 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer Àn 1 mÄnad

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 5 av 5 stjÀrnor

Straightforward transaction

Easy online ordering. The item arrived promptly and as described. I had a couple of questions afterwards and the customer service team answered everything very satisfactorily. Excellent experience. Thanks!

11 november 2025
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Svar frÄn JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Betygsatt 5 av 5 stjÀrnor

JCB Basic Phone

ALL VERY GOOD THE PHONE WAS DELIVERED OVERNIGHT (AT NO EXTRA COST) WAS ABLE TO USE MY SKY-CONTRACTED SIM IN THE HANDSET, MY SAVED NUMBERS ALL AVAILABLE ON THE HANDSET, GREAT BATTERY LIFE, BASIC PHONE {BUT THIS IS WHAT I WANTED} ALL VERY GOOD,ALTHOUGH IT WAS A 'VIRTUAL' CHAT TO MY SUPPLIER, THEY ALL SEEMED VERY NICE AND PROFESSIONAL.
THANK-YOU
DAVID SWANN
NTHH. NOTTINGHAMSHIRE
CONTACT No. 07488345493

11 november 2025
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Svar frÄn JCB Phone

Thank you so much for sharing your valuable review much appreciated, The JCB Tough Phone Team.

Betygsatt 5 av 5 stjÀrnor

Arrived next day

Arrived next day
Good communication

9 oktober 2025
Logotyp för JCB Phone

Svar frÄn JCB Phone

Thank you so much for sharing your valuable review, we really appreciate you taking the time to do this. The JCB Tough Phone Team.

Betygsatt 5 av 5 stjÀrnor

Excellent customer service

I seem to keep breaking phones. I was looking at these phones but had a few queries the customer services replied to my emails straight away and were very helpful. I bought the phone and so far it's working, easy to use and robust.

29 september 2025
Logotyp för JCB Phone

Svar frÄn JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Betygsatt 2 av 5 stjÀrnor

A very very very basic phone

A very basic phone - user manual very poor - the phone was difficult to use. I could not find out how to use punctuation marks in text messages etc

29 augusti 2025
Logotyp för JCB Phone

Svar frÄn JCB Phone

Sorry that you were not fully satisfied with your talk and text device. Thank you so much for sharing your valuable review. We will share it with the product team, The JCB Tough Phone Team.

Betygsatt 5 av 5 stjÀrnor

Good value, perfect fit.

My phone cover arrived on time, fitted perfectly, felt comfortable in the hanf and appears to offer very good protection.

26 augusti 2025
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Svar frÄn JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Betygsatt 1 av 5 stjÀrnor

Two weeks and still no receipt for the


Two weeks and still no receipt for the phone after requesting it on two occasions

10 juli 2025
Logotyp för JCB Phone

Svar frÄn JCB Phone

Thank you so much for sharing your valuable review, sorry if we were slow on the admin side as a small but growing brand, we are always striving for fast delivery and 110% customer satisfaction. The JCB Tough Phone Team.

Betygsatt 3 av 5 stjÀrnor

Bought for an elderly lady who cannot


Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp

The WhatsApp interphase is awful, however it’s the best out there for a dumb phone infact. I think it’s the only solid dumb phone that I can find.
She does find it difficult, I’m just praying that she gets better at using it.

It’s a shame mobile phone makers don’t consider the generation who struggle with modern technology

10 juli 2025
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Svar frÄn JCB Phone

Hi Matt, thank you for your feedback we will share it with our NPD team. Kind Regards the JCB Tough Phone Team.

Betygsatt 5 av 5 stjÀrnor

Great phone

Great phone, great customer service, nothing too much trouble for them. Only snag I bought it for my husband as a work phone but when it arrived, I couldn’t get it to work. They were really helpful and sent a new one out and paid returns to send it back. Second one didn’t work either. Realised it didn’t work with a Smarty SIM card but works fine with O2, as my husband has two phone. We swapped sims. Sorted. Will just say don’t buy if you have a smarty sim. They are working on solving the issue. My husband hates smart phones and has always used a JCB for work, he says he finds them simple to use and loves it.
Thanks guys for being kind, honest and caring. Not many companies like this these days.

9 juni 2025
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Svar frÄn JCB Phone

Thank you so much for sharing your valuable review, we are so glad that our company values came across strongly in your interactions with us. Thanks again the JCB Tough Phone team.

Betygsatt 5 av 5 stjÀrnor

Roy at JCB Phones went above and beyond


Roy at JCB Phones went above and beyond to help me choose the right Tradesmen phone, excellent service.
Thank you.

10 juni 2025
Omdöme utan inbjudan
Logotyp för JCB Phone

Svar frÄn JCB Phone

Thank you so much for sharing your valuable review, we really appreciate you taking the time to leave it. The JCB Tough Phone Team.

Betygsatt 5 av 5 stjÀrnor

helpfull

easy to order, helpfull web chat with employee

12 juni 2025
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Svar frÄn JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Betygsatt 1 av 5 stjÀrnor

Quite Possibly The Worst Phone Ever

I ordered this phone as a replacement for my 8” year old Dad - he previously had a CAT phone but it wasn’t 4G so was slowly stopping working. We may as well have kept that phone as it would have been just as useful!

There is nothing simple about this phone, at all. You can’t dial out easily, it makes you go through the contacts list first. The buttons are all displaced, no button actually means what you think it does and it’s probably for the best that it’s an indestructible phone because using it makes you want to throw it across the room!

27 maj 2025
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Svar frÄn JCB Phone

Thank you for your feedback we have passed this on to the product team. Many thanks The JCB Tough Phone Team.

Betygsatt 5 av 5 stjÀrnor

wonderfull phone

quick delivery,great phone for people who do not want or cannot use a smart phone.mostly set up straight from the box, a good rugged phone with a 2 year guarantee

6 juni 2025
Logotyp för JCB Phone

Svar frÄn JCB Phone

Thank you for your fantastic feedback, we really appreciate it! Many thanks The JCB Tough Phone Team.

Betygsatt 1 av 5 stjÀrnor

We are unhappy

We are unhappy. The person at the other end cannot hear us properly. It sounds to them like we are under water.

9 maj 2025
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Svar frÄn JCB Phone

Sorry to hear of this, we have passed this info the product team thank you for sharing. The JCB Tough Phone team.

Betygsatt 1 av 5 stjÀrnor

Phone call volume was very faint

Phone call volume was very faint, needing loud speaker permanently, Sent back for repair, bought a second phone to use in mean time, Repaired phone no better, and new one also very faint, So both not much use in a tough environment !!!

22 april 2025

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

LÀs mer om andra typer av omdömen.

Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.

LÀs mer om omdömesprocessen pÄ Trustpilot.

HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.

Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.

LĂ€s mer