Excellent, punctual delivery to us in South Norfolk at 7pm. Men were very polite and rang ten minutes ahead of arriving. Also, they took the packaging away. A long drive ahead of them back to Wolverha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Couldn’t wish for better. The Drivers were both very polite and helpful, which considering I was the last drop of the day at 7pm and they were delivering to Cornwall all the way from Birmingham with... Se mer
Företaget har svarat
This was my first time ordering bathroom panels. I didn't know what to expect. Everything went smoothly. I was kept informed about when to expect delivery and the guys were there in schedule. They w... Se mer
Företaget har svarat
The company I bought from estimated my item would be collected by JBS 2 Man Delivery within 4-5 days and they’d contact me within 8-10 days with a delivery date. I was so surprised when 2 days later I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Kontaktuppgifter
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Storbritannien
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4,6
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great that they called to let me know…
Great that they called to let me know what day they could come. However, the lady’s first language was not english and I found it hard to understand what she was saying… please slow down and state the name of the retailer (John Lewis in this case), to ensure clarity.
3 juli 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thanks for your honesty, we appreciate this feedback as it will help us improve things in the future. It is very important for all team members and staff to provide the right information to customers and be clear.
Keeping customers updated at every step of the delivery process is also very important to us.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Poor service from the start
Very poor service received from the outset with this company- multiple mistakes when sorting the delivery date then it arrived at 8.30pm for a 5pm to 8pm delivery slot.
They do not provide any sort of tracking service and don’t phone ahead with an ETA like most reputable companies do.
No apology from the delivery guys who just wanted to drop the items and go ASAP.
Update - this company claim in their response that they contact the customer by phone to give updates on the delivery- but this is simply not true!
2 juli 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We’re sorry you had a bad experience with your delivery. Our time slots can sometimes change due to various circumstances, but our drivers and team always call each customer before arriving at their destination. Our company prioritizes customers' needs and follows them if they have been communicated to us in advance.
Again we apologise for this inconvenience.
Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Suppose to deliver two coffee tables…
Suppose to deliver two coffee tables between 10am and 1pm. Lack of communication. I called 2pm and I was told by the staff the driver will call me but still no call. I then called the company which I purchased the tables after 3pm and I was told the driver will arrive by 4pm.
The worse part driver was on the phone during the delivery and didn't even put the coffee tables inside the house. He left them near the front door so my wife and my young daughter had to carry them inside.
2 juli 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We are sorry that you had to go through all this, this is not any of the companies expectation towards our customers. One of our priorities is to keep customers informed at every stage of their delivery. Sometimes changes happen due to various circumstances, but we resolve the issue without causing any inconvenience to customers. All our delivery drivers are expected to take on board whatever the customer wishes.
We apologize for your experience and will ensure it does not happen again, making sure all our customers are satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Kept informed about delivery dates and…
Kept informed about delivery dates and time. Very pleasant and helpful driver. Package was in secure box
2 juli 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you for your positive review! Our priority is to keep customers informed about their deliveries and provide updates whenever needed. Our delivery drivers and team handle every product with care and pay close attention to detail. They’re also incredibly helpful, assisting customers from the moment they head out for a delivery until the time they leave the customer’s property.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Great experience
Very happy with this company every part of the delivery was great, on time informative and friendly delivery staff. I’ve just taken a second delivery by this firm and I was told that they were running late because of a breakdown but they still delivered it at 7pm and they were still very polite and helpful, this company is second to none.
1 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We’re glad you’re happy with our company. Our team works hard to be as accurate as possible with customers and always strives to never let them down. Our whole team treats customers like family!
We appreciate your positivity towards our company.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
2 great guys who madexa fast delivery
2 great guys who madexa fast delivery, nice guys thanks
1 juli 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thanks, the whole team really appreciates your feedback!
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
huge thank you to everyone at your…
huge thank you to everyone at your company for the outstanding customer service we’ve received from start to finish.
When we first ordered our bed, the ordering process, delivery, and overall service were fantastic. After moving into our new property, we unfortunately discovered that, through no fault of anyone’s, the bed had been supplied without the necessary brackets. I contacted your team within 24 hours, and I was genuinely impressed that the replacement brackets arrived in the post so quickly. The issue was resolved without any hassle.
After a couple of months of using the mattress, we noticed that it had started to sink on the left-hand side. I contacted your customer service team again, and once more the experience was exceptional. We were offered two solutions—a partial refund or a replacement mattress. As we absolutely love the bed and have been so impressed with your company, we chose the replacement.
I did mention that I was concerned the same issue could happen again if we replaced it with the exact same mattress. Rather than simply sending another identical one, your team kindly offered us a different type of mattress, which we were absolutely delighted with. It really showed that you listened to our concerns and wanted to ensure we were completely happy.
The replacement delivery was just as impressive as the first. The two delivery gentlemen were incredibly professional and helpful. Unfortunately, the mattress wouldn’t fit in our lift, but without hesitation they carried it up four flights of stairs. Their positive attitude and willingness to go the extra mile really didn’t go unnoticed.
I genuinely cannot thank your company enough for the way you have handled everything. Every interaction has been friendly, professional, and focused on providing the best possible customer experience. It is rare to receive service of this standard these days, and I wanted to make sure you knew how much it has been appreciated.
I will have no hesitation in recommending your company to family, friends, and anyone looking for a quality bed backed by exceptional customer service.
Thank you once again for going above and beyond.
29 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
The team and everyone here truly appreciate your positive review. Customer service is our top priority, and meeting our customers’ needs is extremely important to us. Our team works hard to satisfy every customer, whether it’s the delivery crew or the company itself.
If a customer is not happy with the delivery or there’s a problem, we’ll fix it, make sure it doesn’t happen again, and do everything we can to never let our customers down.
Listening to our customers' concerns and ensuring their happiness means everything to us. We feel fulfilled when we know they are comfortable and understand every step of the delivery process.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
I am very happy with the mirrors that I…
I am very happy with the mirrors that I purchased, but will think twice about buying from John Lewis again, the experience with the local courier they chose was farcical.
27 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We are so glad that you are happy with your John Lewis mirror.
We’re sorry you didn’t have the delivery experience you expected. Our drivers do their best to provide outstanding service to all customers. We will make sure that this does not happen again as our customers experience is very important to us.
Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Great service
Great communication. Kept updated throughout the process from receipt of delivery to delivery at the door. Great notice, via telephone call, of the arrival time and very courteous delivery. Excellent
29 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you for taking time to leave a review!. Giving our customers the best delivery service, is the most vital to us. Ensuring that they understand every step of the delivery will allow customers to keep on track of any updates and allow them to receive their delivery safely and as expected.
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Great Service
Great Service , on time , polite and very helpful Thankyou so much 5star rating 👍
26 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We really appreciate your 5 star rating!. We are glad that you were satisfied with your delivery experience and the service our team provides. We are here here to give all the customers best service possible.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Excellent service from start to finish
Title:
Excellent service from start to finish
Review:
Excellent service throughout. I contacted the head of deliveries before my delivery, who was extremely helpful and took the time to answer my questions. It gave me real peace of mind knowing when to expect the delivery, so I could keep an eye out for the team.
The two delivery drivers were also fantastic. They were friendly, professional and handled everything with care. Considering they were working during the current heatwave, they both worked incredibly hard and deserve a lot of credit for their efforts. Huge respect to them for maintaining such a positive attitude in those conditions.
Overall, a first-class delivery experience and I wouldn't hesitate to recommend JBS 2 Man Delivery Ltd. Thank you! ⭐⭐⭐⭐⭐
25 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you for the positive review! Our goal is to give every customer the best service possible. We have a delivery process that our team follows for all customers, keeping them informed at every step to ensure their satisfaction. We make sure that each stage is carried out with the highest standard of professionalism.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Good company
The company are excellent from day one gave us a date the the day before gave us a time slot and they delivered it spot on 2men bought it indoors very polite well done
23 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We are glad that you were satisfied with your delivery experience.
It is very important to make sure our customers understand every step of their delivery process. Thank you for sharing your positive review.
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Excellent delivery service very polite…
Excellent delivery service very polite and friendly 🌈
23 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We’re glad you were pleased with our delivery service. Our team truly considers our customers part of the family!
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
What a lovely couple delivered our…
What a lovely couple delivered our table. They carried the 2 heavy parcels to the room the table was to go in and were very mindful of not causing damage to the table or the walls and furniture in the house. It is the first time any one has made a delivery and asked if they should take their shoes off!
20 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We’re glad to hear you were happy with your delivery experience with us. Our delivery team does their best to help our customers in every way possible!
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
A very pleasant delivery person who…
A very pleasant delivery person who rang in advance and was happy to place the large package in a location of our choice. Arrived on time and was very courteous. I believe his name was Amino (?) - he delivered on 19 June at c 13:00.
19 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We appreciate this positive review, thank you for your feedback.
timing is very important, we prioritise our time for our customer and make sure deliveries timings are managed properly.
we are so glad you had an outstanding experience.
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Absolutely amazing
Absolutely amazing, the two guys were helpful,polite and very strong, it was a pleasure to have my delivery made by them, they weren't expecting 4 flights of stairs but didn't complain at all. Thank you very much for a 1st class experience. Were early and kept me informed the whole time.
19 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We’re so glad you were happy with the delivery process, and even happier that everything went smoothly for you without any worries.
We’re all about keeping our customers happy, and our delivery drivers consistently go the extra mile to ensure every order brings a smile!
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Great service the guys phoned me before…
Great service the guys phoned me before delivery with a time ,the 2 guys were very professional and very helpful they put the bed and mattress in the room it was required to go.The guys are a credit to your company
19 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thanks for the great review and for letting us know how happy you were with our delivery team. The way we deliver our service to customers is incredibly important to us. Great service means a lot because it can truly impact the customer experience.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Very efficient
18 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
We’re grateful for your positive feedback about us.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Excellent communication
Excellent communication, friendly delivery people ,one time , telephone notification on time , arrived when they said they would, would recommend to anyone
17 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you for your positive feedback based on your experience with our company. We are glad you had a smooth experience. Our delivery service ensures a seamless process so customers understand every step along the way.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
fanatastic service !!
fanatastic service !!
the guys rang us to tell us they were on their way to us with an estimated time.
they were extremely polite and accomodating .
they placed our goods exactly where we needed them.
a job well done !!
thank you
17 juni 2026
Omdöme utan inbjudan
Svar från JBS 2 MAN DELIVERY LTD
Thank you for your positive feedback! We’re glad you’re satisfied with our service. Our delivery drivers go above and beyond to ensure customers understand and navigate every step of the delivery process smoothly.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
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