So expensive!!! Have now gone back to my usall landline number that costs me £7.95 a month. Wont be using this JailTele service no more !!!! Cost me around £70-£80 in 1st week the minutes seem like th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service is brilliant to use in the sense my partner never has to worry about credit ti stay in contact but the fact you can’t change your forwarding number yourself if you change your phone number... Se mer
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Excellent service. Helpful and supportive staff. Emailed with concerns about my new plan. Informed I had purchased wrong plan. My plan was changed immediately - no problems. Quick responses to ema... Se mer
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Highly recommend, i get the platinum bundle at 1000mins for only £22 its really cheap for my partner to ring us and can talk for hours! You can change your bundle according its not a set price so if... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
JailTele.com provides local phone and FreePhone numbers in United Kingdom to significantly lower the cost of calls from inside the prison. The company aims to be the first and cheapest option on the market.
Kontaktuppgifter
27 Old Gloucester Street,, WC1N 3AX, London, Storbritannien
- 02080895080
- support@jailtele.com
- jailtele.com
3,4
Medel
155 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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It took a long time to sort out a phone…
It took a long time to sort out a phone line but actually I never had any problems from your side and I have always had speedy reply’s on all concerns customer service is really good thanks so much this service is very valuable when you have someone you care for inside
18 februari 2020
Omdöme utan inbjudan
Svar från JailTele
Thank you for your positive comment :)
Sign up. You won't regret it
I was told about this company by someone who had signed up to several different systems but recommended this as the best they had come across.
I looked at the website for the options available and contacted them with a list of queries. All my questions were answered quickly and patiently and all options explained to me and which one would be best for me based on what I had requested.
I decided to sign up for the 0800 service so that I could cover the full cost of the phone calls.
This is definitely the best way to keep in touch. Credit on the prison system doesn't go anywhere as far as this does.
I wish I had heard of this system earlier. I have been able to speak to my loved one everyday. Our family would totally recommend this service to anyone as you can stay in regular contact and not wait wondering if your loved one is ok as they have run out of credit on their phone account.
Amazing customer service received every time I've contacted them with any query no matter how silly.
So quick and easy to set up. Only delay was the prison doing what they needed to. Sign up for this and stay in touch with your loved one.
12 februari 2020
Omdöme utan inbjudan
Svar från JailTele
Thank you for your positive review. We will keep doing our best to provide high quality service.
Sorry dont agree that u cant carry.mins…
Sorry dont agree that u cant carry.mins over when I purchased a 1000 mins and only used 14
11 februari 2020
Omdöme utan inbjudan
Svar från JailTele
Thank you for your review. The terms are clearly stated on our website. We have offered you different plans (with rollover minutes) however you didn't accept it. Customer satisfaction is our priority but we need a little cooperation to make you happy.
It is usually good although sometimes…
It is usually good although sometimes we can't get through or the call will just drop out unexpectedly.
4 februari 2020
Omdöme utan inbjudan
Svar från JailTele
Thank you for your review. Unfortunately we were not able to look into the issues you have mentioned in your review as you haven't reported them to our support team.
We will contact you directly to see how we can improve it.
Good service,reasonable prices
1 februari 2020
Omdöme utan inbjudan
Svar från JailTele
Thank you for your feedback. Happy calling!
Easy to set up and top up but still…
Easy to set up and top up but still expensive
31 januari 2020
Omdöme utan inbjudan
Svar från JailTele
Thank you for your review. I've just emailed you with more details about our 30 days packages which are much cheaper than the "Basic PAYG" you're using now. Hope you will find these plans better fit to your average monthly usage.
JailTele enables you to keep in touch with loved ones in prison.
JailTele offer a great service it enables prisoners to call friends & family on their mobiles at a reduced rate. It can also enable a prisoner to call them at no cost to themselves as the bill is paid by the family member or friend. The customer Service is excellent. I would definitely recommend this company if you want to keep in touch with a person in prison.
8 januari 2020
Omdöme utan inbjudan
Svar från JailTele
Thank you for your feedback. Happy calling!
I think it’s crap that you make us pay…
I think it’s crap that you make us pay then still take of prisoner when if we paying it should be free for them to call that means I have to top up both Now
5 januari 2020
Omdöme utan inbjudan
Svar från JailTele
Dear Louise,
our service is to lower the cost of calls from inside the prison - we do not control the phone system in the prison so the rates your inmate pays are out of our control.
Even if you top up both the overall cost is way less than calling your mobile directly from the prison.
We have also another type of the service - FreePhone number (0800) where it's free for the inmate to call and you cover the full cost of the call. You have got this advise by email just yesterday from our support.
Best jail phone service saves your sons…
Best jail phone service saves your sons money and you speak for longer
13 november 2019
Omdöme utan inbjudan
Svar från JailTele
Thank you for your feedback. Happy calling!
Very friendly
Very friendly, Polite and able to speak to with any query. Thank you very much
Hannah x
12 november 2019
Omdöme utan inbjudan
Svar från JailTele
Thank you for your feedback. Happy calling!
Great communication great service…
Great communication great service helping people.
5 november 2019
Omdöme utan inbjudan
Svar från JailTele
Thank you for your feedback. Happy calling!
Best service ever
5 november 2019
Omdöme utan inbjudan
Svar från JailTele
Thank you for your feedback. Happy calling!
Got it recently and seems to be the…
Got it recently and seems to be the cheapest option indeed.
31 oktober 2019
Omdöme utan inbjudan
Svar från JailTele
Thank you for your feedback. Happy calling!
Thank you JailTele
Thank you JailTele!
Now my loved one calls us for free! :)
23 oktober 2019
Omdöme utan inbjudan
Svar från JailTele
Thank you for your feedback. Happy calling!
Saves us a lot of money in a difficult…
Saves us a lot of money in a difficult situation.
23 oktober 2019
Omdöme utan inbjudan
Svar från JailTele
Thank you Jasmine!
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