This casino’s support is nearly impossible to reach, despite their website claiming 24/7 service. I’ve been waiting over 6+business days for my withdrawal, and on the rare occasions they do re... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ich bin jetzt schon länger unterwegs auf diesem casino und habe Mich immer korrekt behandelt gefühlt ich bin wirklich sehr überzeugt Und Sehr zufrieden
Nie powiem wygrałem ale kurw.. z wypłatami to jest kosmos takie kurw... oszusty ze huj tyszien czasu wyplacam i wypłacili mi 500 euro a powinno nibynwedlug regulaminu 1500 kłamią jak się da aby przec... Se mer
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Quick signup, fast verification. The control panel is organized, so tracking bonuses, deposits, and withdrawals is simple. Slots are enjoyable and run smoothly on both desktop and mobile
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Skrivet av företaget
Jacktop Casino is an online casino that offers a variety of games for players to enjoy, including slots, table games, and live dealer games. The casino is licensed and regulated by reputable authorities, ensuring fair and safe gameplay. Jacktop Casino also offers a range of bonuses and promotions to help players maximize their gaming experience. The website is user-friendly and accessible on both desktop and mobile devices, making it easy for players to enjoy their favorite games on-the-go. Customer support is available 24/7 to assist with any queries or concerns. Overall, Jacktop Casino provides a fun and secure online gaming experience for players of all levels.
Kontaktuppgifter
, , , Ungern
- support@jacktop.com
- jacktop.com
3,6
Medel
360 omdömen
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The casino is top, everything is convenient and clear.
Here a bunch of exciting and top games.Convenient and intuitive interface makes the game in the online casino as pleasant and comfortable as possible.Rules are clear and good enough for players, everyone will be satisfied. Critical problems I have not found during the game. Recommended.
28 juni 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Zain Baldwin,
Wow, what a fantastic review! We are overjoyed to hear that you find our casino top-notch in every aspect. Your detailed feedback about our intuitive interface, exciting games, and clear rules is incredibly valuable to us.
At Jacktop Casino, we focus on creating a seamless and enjoyable experience for all our players. Knowing that our efforts have met your expectations and provided you with a comfortable and enjoyable gaming environment is the best reward we could ask for.
We’re delighted that you haven't encountered any critical problems while playing. Our team works hard to ensure everything runs smoothly, and your recommendation means the world to us.
Should you have any suggestions or need assistance in the future, please feel free to reach out. We’re always to help!
Kind Regards,
Jacktop Casino Team
High level of comfort and regular…
High level of comfort and regular promotions and bonuses make playing at this casino a pleasure.It also has very attractive bonus programs for regular players.
27 juni 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Emery Fraser,
Thank you for your glowing review!
We're ecstatic to hear that the level of comfort at our casino meets your expectations and that our regular promotions and bonuses enhance your gaming experience. Providing attractive bonus programs for our regular players is a priority for us, and it's wonderful to see that our efforts are appreciated.
Your feedback is invaluable and inspires us to continue delivering the best possible service.
Thanks again for your kind words and for being a valued member of our casino community!
Kind Regards,
Jacktop Casino Team
Biggest scam ever
Biggest scam ever, watch out, please!!! Do not play here, over the 100k only losts without any chance of winning. Learned the hard way!! Do not buy the cashmoney with high wagering, corrupt!
26 juni 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Eddy,
Thank you for sharing your feedback with us.
We're sorry to hear about your experience, and we understand your frustration. Please note that game outcomes are entirely based on luck, and we do not control them.
However, if you believe there were discrepancies in how bets were settled or any other issues, we encourage you to reach out to our customer support team. They are available 24/7 via live chat or email to address any concerns raised in your review.
Your feedback is important to us, and we are committed to improving our services based on customer experiences.
Kind Regards,
Jacktop Casino Team
Uitbetaald
Update om 7 uur kwam het alsnog binnen dus super. Donderdag nacht uitbetaald weekend rekenen se niet mee zeiden ze anders is het normaal zelfde of volgende werkdag binnen
Als je alles geverifieerd zou hebben , zouden de uitbetalingen snel gaan.
Donderdag uitbetaald en nog steeds is het niet verwerkt daar.
Dus kom niet overeen met dat Als alles geverifieerd is , dat er dan sneller word uitbetaald .
Bij chat zeggen ze over qua uitbetalingen . Wie eerst komt wie eerst maalt.
Vind dat geen manier van doen. Dus als je binnen een week je geld op je rekening wil hebben zal ik hier niet spelen kan je beter ergens anders spelen want hier duurt het veel ste lang qua uitbetalingen .
Wel leuke site voor rest en spellen geven ook best goed Dus daar ligt het niet aan . Als de uitbetalingen sneller zouden gaan was het top
20 juni 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Kerem,
Thank you for sharing your recent experience with us. We sincerely apologize for any delays you encountered regarding your withdrawal.
We understand the importance of timely payments and are disappointed to hear that your experience did not meet your expectations. Please rest assured that we take your feedback seriously and are actively working to streamline our verification and payment processes.
Your comments about our website and game selection are greatly appreciated. We're committed to providing a great gaming experience, and we're glad to hear that you enjoy these aspects of our platform.
If there's anything specific we can assist you with regarding your withdrawal or any other matter, please don't hesitate to reach out to our support team directly.
Once again, we apologize for the inconvenience caused and appreciate your understanding as we continue to improve our services.
Kind Regards,
Jacktop Casino Team
Because of maya she’s helping me always…
Because of maya she’s helping me always when I have questions. Good service 10/10
21 juni 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Adib Erra,
Thank you so much for your kind words about Maya and our casino service. We strive to provide exceptional support and guidance to all our players, and it's wonderful to hear that Maya has been instrumental in assisting you whenever you've had questions. We believe in making your experience seamless and enjoyable, ensuring that every interaction is not just helpful but also enriching.
At our casino, we're dedicated to maintaining a standard of service that goes beyond expectations, and Maya exemplifies this commitment perfectly. Her dedication and expertise are invaluable to us, and we're thrilled that she has made such a positive impact on your experience.
Thank you once again for choosing Jacktop Casino! We look forward to continuing to provide you with excellent service and a gaming experience that exceeds your expectations.
Kind Regards,
Jacktop Casino Team
Great casino with good wins and chances…
Great casino with good wins and chances and good service if you want a bonus or free spins
20 juni 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Cowboy Saffet,
Thank you for your wonderful review! We are thrilled to hear that you are enjoying your experience with us and that you've had good wins and chances.
It's great to know that our service has been helpful whenever you've sought bonuses or free spins. Providing our players with exciting promotions and rewards is something we take pride in, and we are glad to hear that you appreciate it.
If there's anything else we can do to enhance your experience or if you have any suggestions for us, please feel free to reach out. We are committed to ensuring that you have a fantastic time at our casino.
Thank you once again for your kind words and for being a valued member of our community!
Kind Regards,
Jacktop Casino Team
Good❤️❤️❤️❤️❤️❤️❤️❤️
18 juni 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Margita,
Thank you so much for your wonderful feedback and the love you've shown for our online casino!
We are absolutely thrilled to receive your positive rating. Your satisfaction and enjoyment are our top priorities, and we are delighted that you had a great experience with us.
Your support means a lot to us, and we are committed to continuing to provide you with a fantastic gaming experience filled with excitement and fun.
Thank you once again for choosing our casino. We look forward to welcoming you back for more thrilling moments!
Kind Regards,
Jacktop Casino Team
Always nice and good to play!
Always nice and good to play!! Many games and live games to play🤑 Fast cash out and service!!
17 juni 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Gijs Schadewijk,
Thank you for your positive feedback!
We're thrilled to hear that you enjoy playing at our online casino. Providing a wide variety of games, including live games, is something we strive for to ensure an exciting experience for all our players. We're also glad to hear that you find our cash-out process fast and our service satisfactory.
If there's anything else we can do to enhance your gaming experience or if you have any suggestions for us, please feel free to let us know. We're here to make sure your time with us is enjoyable and rewarding.
Thank you once again for your kind words. We look forward to continuing to provide you with great games and excellent service.
Kind Regards,
Jacktop Casino Team
ABSOLUUT NIET SPELEN HIER ,
ABSOLUUT NIET SPELEN HIER ,
Casino probeert alleen je geld af te troggelen ,
Ze doen je account niet dicht als je dat wilt en een definitieve sluiting van je account zit er niet bij , daarnaast grote uitbetalingen kan je heel lang op wachten , al bij al niet spelen je bent gewaarschuwd
16 juni 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Ilker Bektas,
Thank you for bringing your concerns to our attention. We take feedback from our players seriously and want to address your experience with transparency and care.
Firstly, we want to assure you that we have no intentions of deceiving our players. Integrity and fair play are core values at our casino, and we prioritize responsible gaming practices.
Regarding account closures, we understand the importance of providing options for our players. If you wish to close your account permanently, please reach out to our support team via live chat or email. They will assist you promptly in processing your request according to our policies.
As for withdrawals, we strive to process them efficiently. However, the timeframes can vary depending on the chosen payment method and any additional verification processes required for security purposes.
Your feedback helps us improve, and we appreciate your patience and understanding as we work to enhance our services. Please don't hesitate to contact our support team if you have any further questions or concerns.
Thank you for choosing us and for allowing us the opportunity to address your feedback.
Kind Regards,
Jacktop Casino Team
Be very carreful not play here why…
Be very carreful not play here why because of that:after I play much money here around 10.000 euro and everything was in order I want to withdraw 6000 euro after 3 minute my account show like was not verificated yet could you imagine that?But before the account was verify and all good!!They ask for a statament of the bank after I prove so many times they say is not good!Please people do not play here!!
7 juni 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear George Arbanas,
Thank you for sharing your experience with us. We apologize for any inconvenience you've encountered during the verification process. Ensuring the security and integrity of our platform is paramount to us, which is why we have specific requirements for document verification.
We understand that verification can sometimes be challenging, but it's essential to maintain fairness and compliance with regulatory standards.
If you're experiencing difficulties with the verification of your account, please reach out to our support team via live chat or email. They are dedicated to assisting you promptly and ensuring that the verification process is as smooth as possible.
We value your feedback and take your concerns seriously. Rest assured, we are committed to resolving any issues you may have encountered. Your satisfaction is our priority, and we strive to improve based on customer input.
Kind Regards,
Jacktop Casino Team
Good game ferry fast pay good out…
Good game ferry fast pay good out perfect game herman
20 maj 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Erik roelofsen,
We sincerely appreciate your kind words and positive feedback about our casino! It's fantastic to hear that you enjoyed our games and experienced fast and satisfactory payouts.
Providing an excellent gaming experience for our players is our top priority, and we're thrilled that you found our games to be perfect. We strive to ensure that every aspect of your time with us is enjoyable and hassle-free.
Thank you for choosing us as your gaming destination, and please know that we are always here to assist you if you have any questions or need further assistance.
Kind Regards,
Jacktop Casino Team
Goood service
20 maj 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Nikki Veenbrink,
Thank you for taking the time to share your feedback!
We're delighted to hear that you've had a positive experience with our service. Providing excellent customer service is a top priority for us, and it's always rewarding to know that our efforts are appreciated.
We strive to create a seamless and enjoyable experience for all our players. Whether it's assisting with inquiries, ensuring quick payouts, or simply being there when needed, we aim to exceed expectations at every turn.
Your satisfaction is our motivation, and we're grateful for the opportunity to serve you. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know.
Thank you for choosing us! We look forward to continuing to provide you with top-notch service.
Kind Regards,
Jacktop Casino Team
Jacktop is a bad casino.
Jacktop is a bad casino.
They don't care about costumers and don't respond to your mails when they don't like it anymore. They do not follow any rules or law so be aware that your money is not save with Jacktop.
10 januari 2024
Omdöme utan inbjudan
A good casino
A good casino, my personal Manager Sandra is always there for me when I need here. Quick payouts en reliable.
18 maj 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Johan Van Galen,
Thank you for sharing your experience with us!
We're thrilled to hear that you've had a positive experience. Providing reliable service and quick payouts are fundamental aspects of our commitment to our players, and we're delighted that you've found these to be consistent.
It's wonderful to hear that Sandra, your personal VIP manager, has been there for you whenever you've needed assistance. Our team takes great pride in providing personalized support to each of our players, and Sandra exemplifies our dedication to ensuring that every player feels valued and supported.
Your satisfaction is our top priority, and we're grateful for the trust you've placed in us.
Thank you for choosing our casino, and we look forward to continuing to provide you with exceptional service and entertainment.
Kind Regards,
Jacktop Casino Team
No possibility to withraw m'y Money
No possibility to withraw m'y Money, nobody to talk to.
Leave it as soin as possible.
15 maj 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear frederic starastins,
We appreciate you sharing your concerns regarding the withdrawal of your funds.
We apologize for any inconvenience you may have experienced in this regard. Rest assured, your feedback is crucial to us, and we're committed to addressing this issue promptly.
To assist you with your withdrawal, we encourage you to reach out to our customer support team via live chat or email. Our dedicated representatives are available to provide you with the assistance you need and ensure that your withdrawal process is handled smoothly and efficiently.
Once again, we apologize for any frustration this may have caused, and we thank you for bringing this matter to our attention. Your satisfaction is our top priority, and we're here to assist you every step of the way.
Kind Regards,
Jacktop Casino Team
Svar från Jacktop Casino
Dear Delano Hofmann,
Thank you for your feedback! We're glad to hear that you found our casino enjoyable.
At Jacktop Casino, we strive to provide a top-notch gaming experience for all our players. Whether it's our wide selection of games, user-friendly interface, or responsive customer support, we're committed to ensuring that every aspect of your time with us is positive.
If there's anything specific you particularly enjoyed about your experience, or if you have any suggestions for how we can make it even better, please feel free to let us know. Your input is invaluable to us as we continue to improve and refine our services.
Once again, thank you for choosing us. We look forward to welcoming you back for more fun and excitement in the future!
Kind Regards,
Jacktop Casino Team
Had a good conversation with Thomas
Had a good conversation with Thomas. He helped me out pretty fast :)
7 maj 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Isabel ten Caat,
Thank you for sharing your positive experience with our casino, particularly your interaction with our agent Thomas. We are delighted to hear that Thomas provided you with exceptional assistance promptly, contributing to your overall satisfaction.
At our casino, we prioritize providing top-notch customer service, and it's gratifying to receive such positive feedback from valued players like yourself. We will be sure to commend Thomas for his excellent service and dedication to ensuring a smooth and enjoyable experience for our players.
If you ever have any questions, concerns, or further feedback, please do not hesitate to reach out to us. Our dedicated team is always here to assist you and ensure that your experience with us remains positive and memorable.
Thank you once again for choosing our platform. We look forward to welcoming you back for more enjoyable gaming experiences!
Kind Regards,
Jacktop Casino Team
Ik heb veel geld gewonnen
Ik heb veel geld gewonnen. Wat ik minder vind is dat je maar 2x €5000 in de week kun terug laten storten van je gewonnen geld op je rekening. Heb hierover al verschillende gesprekken gevoerd met ze. Ze zijn wel super vriendelijk en het is een fijn casino om te spelen. Ik hoop wel dat ik het gewonnen geld in ontvangst krijg 🙏🏻.
30 april 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Consumer,
First and foremost, congratulations on your significant winnings! We're thrilled to hear about your success and appreciate you choosing our casino for your gaming experience.
Regarding your concern about withdrawal limits, we understand that our withdrawal limits policy may be restrictive for some players. Please know that these limits are in place to ensure the security and integrity of our platform.
However, we truly value your feedback, and we're glad to hear that you've found our team to be super friendly and helpful during your conversations with them. Your satisfaction is our top priority, and we're always looking for ways to improve our services based on the feedback we receive from our players.
In light of your concern, we encourage you to reach out to our support team to inquire about the status of your withdrawal. They will be more than happy to assist you and provide any necessary updates regarding your winnings.
Once again, thank you for sharing your thoughts with us. We appreciate your understanding and hope to continue providing you with an enjoyable gaming experience at our casino.
Kind Regards,
Jacktop Casino Team
Slechts en oplichters ik er werk van…
Slechts en oplichters ik er werk van maken
1 maj 2024
Omdöme utan inbjudan
Svar från Jacktop Casino
Dear Ergun Karakoc,
Thank you for taking the time to share your feedback about our online casino. We appreciate your input, and we strive to ensure that all our players have a positive experience with us.
However, we regret to inform you that we may not fully understand the nature of your review. If there has been any situation that negatively impacted your experience, we kindly request that you provide us with specific details and account information so that we can investigate the matter further.
Alternatively, if you prefer, you can reach out to our customer support team via live chat or email. They are available to assist you and address any concerns you may have promptly.
Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. We value your feedback and look forward to the opportunity to assist you further.
Thank you for your understanding and cooperation.
Kind Regards,
Jacktop Casino Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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