I was confused on how to renew my prescription and Alvin Cadiz was extremely helpful. He directed me to where I needed to go but even then I was having difficulties. Alvin handled everything and gave... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up becaus... Se mer
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My questions are always answered in a very timely manner. Ivy Rx can be relied on to help their clients along their journey. Sometimes I’m amazed at how fast the support team replies to my questions.... Se mer
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I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer ser... Se mer
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Företagsinformation
Skrivet av företaget
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Kontaktuppgifter
111 NE 1st Street 8th Floor #8564, 33132, Miami, USA
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4,6
Utmärkt
5 tn omdömen
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Ivy Rx
Thank you for your feedback! We’re so glad to hear that JB was helpful and informative. Providing clear and supportive care through Responsiveness, Understanding, and Trustworthiness is what the team strives for every day. We’ll be sure to share your kind words with JB. We’re always here if you need anything.
Bill was very helpful and informative
Bill was very helpful and informative. He addressed my questions quickly and patiently.
1 maj 2026
Svar från Ivy Rx
Thank you for your kind feedback! We’re so glad to hear that Bill was helpful and informative, and that he took the time to address your questions quickly and patiently. Providing clear and supportive care through Responsiveness, Understanding, and Trustworthiness is what the team strives for every day. We’ll be sure to share your appreciation with Bill. We’re always here if you need anything.
Svar från Ivy Rx
Thank you for your feedback! We’re glad to hear that Rhinard was able to provide a fast and helpful response. Delivering efficient support through Responsiveness, Understanding, and Trustworthiness is what the team strives for every day. We’ll be sure to share your kind words with Rhinard. We’re always here if you need anything.
Noelle was great at explaining and…
Noelle was great at explaining and helping me with my questions. Very fast responses. Thank you!
1 maj 2026
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Noelle was able to clearly explain everything and help answer your questions with such fast responses. Providing clear, timely support through Responsiveness, Understanding, and Trustworthiness is exactly what the team aims for. We’ll be sure to share your appreciation with Noelle. We’re always here if you need anything.
Friendly agent and and helped resolve…
Friendly agent and and helped resolve my issue promptly!
1 maj 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you for your kind feedback! We’re so glad to hear that you had a friendly experience and that your issue was resolved promptly. Providing helpful and efficient support through Responsiveness, Understanding, and Trustworthiness is what the team strives for every day. We’re always here if you need anything.
Sent a message that needed a response…
Sent a message that needed a response back and ANGELA made sure that she followed through and that all my concerns were answered and taken care of. Mahalo nui loa!
1 maj 2026
Svar från Ivy Rx
Thank you so much for your thoughtful feedback! We’re delighted to hear that Angela followed through and made sure all your concerns were fully addressed and taken care of. That level of attentiveness truly reflects our commitment to Responsiveness, Understanding, and Trustworthiness. Mahalo nui loa for your kind words, we’ll be sure to share them with Angela. We’re always here if you need anything.
Bill did a great job addressing my…
Bill did a great job addressing my questions and quickly responding.
1 maj 2026
Svar från Ivy Rx
Thank you for your feedback! We’re so glad to hear that Bill did a great job addressing your questions and responding quickly. Providing clear, timely support through Responsiveness, Understanding, and Trustworthiness is exactly what the team aims for, and we’re happy Bill delivered that experience for you. We’re always here if you need anything.
Outstanding service!
Outstanding service!! If you have any questions they get right back to you in a shorting matter. They are always her for me and that means so much to me!!
1 maj 2026
Svar från Ivy Rx
Thank you so much for your amazing feedback! We’re thrilled to hear that you’ve experienced such outstanding service and that the team has been quick to respond whenever you have questions. Being there for you and providing dependable support through Responsiveness, Understanding, and Trustworthiness truly means everything to us as well. We’re always here if you need anything.
Great job love how they treated me
1 maj 2026
Omdöme utan inbjudan
Svar från Ivy Rx
Thank you for your kind feedback! We’re so happy to hear that you loved how the team treated you. Providing a positive and supportive experience through Understanding, Respect, and Trustworthiness is always our goal, and it means a lot to know we delivered that for you. We’re always here if you need anything.
Svar från Ivy Rx
Thank you so much for your kind words! We’re delighted to hear that JB provided such a great experience and was able to support you so well. Delivering helpful, attentive care through Responsiveness, Understanding, and Trustworthiness is what the team strives for every day. We’ll be sure to share your appreciation with JB. We’re always here if you need anything.
as of today instead of keeping weight…
as of today instead of keeping weight im gaining weight
1 maj 2026
Svar från Ivy Rx
Hi, thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and understand your concern regarding recent weight changes. We recognize how frustrating it can be when progress does not go as expected, and we appreciate you bringing this to our attention.
Please know that your feedback is important to us, and we take it seriously. A member of our customer care team will be reaching out to review your account, discuss your experience in more detail, and explore possible options, including a potential dose adjustment if clinically appropriate.
We appreciate the opportunity to assist you and support your care.
Svar från Ivy Rx
Thank you for your feedback! We’re glad to hear the team was able to assist you when you needed to pause your treatment. Supporting you with flexibility and clear guidance is part of our commitment to Understanding, Responsiveness, and Safety. We’re always here if you need anything.
Angela Is Great!
Angela Papa, Has Been So Helpful When I Had A Question Or Concern. Always Kind & Willing To Help :)
29 april 2026
Svar från Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear that Angela was so helpful whenever you had a question or concern. Her kindness and willingness to help truly reflect the level of care we strive to provide through Responsiveness, Understanding, and Trustworthiness. We’ll be sure to share your feedback with her. We’re always here if you need anything.
Bill understands :-)
Bill answered my question thoroughly and helped me with what i needed.
30 april 2026
Svar från Ivy Rx
Thank you for sharing your experience! We’re so glad to hear that Bill was able to answer your question thoroughly and provide the help you needed. Providing clear, reliable support with Responsiveness, Understanding, and Trustworthiness is something the team truly prioritizes, and it’s great to know Bill delivered on that for you. We’re always here if you need anything.
Real Customer Service
I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer service.
30 april 2026
Svar från Ivy Rx
Thank you so much for your feedback! We’re so glad to hear that Rosette was able to step in and handle your concern quickly and directly without any unnecessary back and forth. Providing Transparent and Responsive support is a top priority for us, and it’s great to know that experience felt like a breath of fresh air. We truly appreciate your trust and kind words, and we’re always here if you need anything.
I feel like with any of my concerns I… was heard and understood and they made sure I was happy with the end result
I feel like with any of my concerns I was helped out in a timely matter also everyone has been very polite and accommodating most of all any concerns I’ve had they have helped in anyway they can and made sure I understood
29 april 2026
Svar från Ivy Rx
Thank you so much for sharing your experience! We’re so glad to hear that you felt heard and understood with every concern, and that the team took the time to ensure you were happy with the outcome. Providing Understanding and Responsive support while making sure everything is clearly communicated is incredibly important to us, and it means a lot to know the team has been polite, accommodating, and helpful every step of the way. We truly appreciate your trust, and we’re always here if you need anything.
Customer service is and has always been…
Customer service is and has always been amazing
30 april 2026
Svar från Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that our customer service has consistently been amazing. Providing Responsive support and building Trustworthy relationships through reliable, high-quality care is always our goal. Your continued trust means a lot to us, and we’re always here if you need anything.
Svar från Ivy Rx
Thank you for your feedback! We’re so glad to hear that your experience was easy, quick, and efficient. Providing a smooth and seamless process is a big part of our commitment to Responsiveness, Transparency, and Trustworthiness, and it’s great to know that came through for you. We truly appreciate you choosing Ivy Rx and are always here if you need anything.
I’m Loving it ❤️🔥
30 april 2026
Svar från Ivy Rx
Thank you so much for your feedback! We’re thrilled to hear that you’re loving your experience so far. Supporting you with care you can trust and results you feel good about is at the heart of our commitment to Safety and Trustworthiness, and we’re so glad that’s been your experience. We truly appreciate your support and are always here if you need anything.
Lloyd was very quick and very helpfu!
30 april 2026
Svar från Ivy Rx
Thank you so much for your feedback! We’re glad to hear that Lloyd was quick and very helpful in assisting you. Providing fast and reliable support is a big part of our commitment to Responsiveness and Trustworthiness, and we’re happy that reflected in your experience. We truly appreciate your support and are always here if you need anything.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.