Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Really poor player. Dramas are great on itv but the actual player is utter rubbish so I dread watching it on demand using this player. Constantly crashes. Never goes back to the right place and should... Se mer

Betygsatt 1 av 5 stjärnor

stop playing ads right at the end of a movie it totally kills the emotion that the movie has spent an hour building

Betygsatt 1 av 5 stjärnor

Dear Lord! I have never used such an appalling app before. We have super fast broadband but itvx keeps buffering during programmes, there are huge gaps in transmission during ads, where the screen jus... Se mer

Betygsatt 1 av 5 stjärnor

Was good to start with, but as usual the updates, make it worse, plays adverts great, but watching episodes of a program it keeps jumping, losing frames, I guess this is done deliberately for some r... Se mer

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Mycket dålig

TrustScore 1 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Not great

Not great. Click on an episode to pick up where you left off half way through, doesn't load the episode so you press back and it restarts the episode entirely. Advertises how you can watch hundreds of complete series. Unfortunately you have to pay for a majority of the good stuff. Nothing is free any more is it.. its TV. Hate to think how much people spend just to watch it. Misleading and app isn't good enough to warrant paying for.

15 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rubbish

Of all the main TV apps in the UK, this is undoubtedly the worst. Incessant pauses and regular signs saying "we have a problem at our end".

It seems to be a load problem because the errors are more frequent during high profile live sports events.

15 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Itv hub tv

Just watching a really gripping series & itv decided I had to sign in again...with technology I don't have. That's my license cancellation. Really cross that they do this

13 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Got 1 as I can’t put 0

Got 1 as I can’t put 0. Terrible performance. Poor buffering, hangs. An absolute disgrace. Should be pulled to avoid reputational damage

13 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ITVx should be ashamed of themselves

ITVx is unwatchable and it's not my connection. I too pay for premium, which I wonder about myself for. I'm furious they have the RWC because all it does is make me turn it off and restart it 3 to 4 times. Then there are the times it just locks my TV completely and I have to restart it. I'm constantly clearing the cache, but that doesn't work most times either. UTV was FAR more reliable! I love their dramas, but a pain to get through them. The date by the way is since they merge the HUB, so ample time to have stepped up.

9 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Diabolical streaming

Diabolical. Trying to watch the Long Shadow which is brilliant but was constantly freezing and cutting off before the adds. It actually froze my whole TV which caused the TV to turn off. Took over 15 minutes to get back to where I was. Completely ruins the suspense of the programme. Had exactly the same issue watching Des ages ago and forgot how chronic the player is.

7 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What doesn’t go wrong?

What doesn’t go wrong? The Rugby World Cup should never have been awarded to Itv. The picture is jumpy, hangs in the middle of the action, buffers for ages, then skips forward, so you miss crucial scores. And why give the option to watch from the start if it’s going to crash as soon as the live version comes to the end? You can’t fast forward, you can’t rewind you can’t pause play. It’s a - I was going to say 2nd rate, but it’s not even 3rd rate - tv channel and they are showing the World Cup, like it’s a schoolboy rugby game. Honestly the worst tv channel I have ever had the misfortune to watch. A total disgrace. Even YouTube is better. Boooo!!!!

6 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What a scam

What a scam, whenever you try to get to the right place you end up watching 3 lots of adverts - joke of a streaming service

3 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Usless

It's slow and pauses every few seconds making it unwatchable. Funny thing is the ads play fine. It been like this for months. If you complain they pretend it's your fault. They have the same mindset as the IT people in the Post Office scandal. Simply appalling!

2 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

App doesn’t work on my iPad

App doesn’t work on my iPad, keeps telling me to download STV, which when you try that app it doesn’t have the sport you’re trying to watch. I can’t believe a company this big has such a flawed app

1 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful

Awful. The menus and search run desperately slowly since ITV was replaced by ITVX. ITV customer service have not fixed this in all this time.

30 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely shocking…

Absolutely shocking App. I pay so i dont get adverts, thats the only decent thing about it. I dont get adverts but it’s sooo glitchy all the time. You have to keep refreshing it to show today’s programmes and to be honest I’ve given up tonight, as I can’t even get it to actually load a page! Absolute s***e!

29 september 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

support

Alright, let me get this straight it's 2023 but there is no option for 2fa? it's just ridiculous Support is alright but 2FA in 2023 SHOULD BE REQUIRED!!

28 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This App is Appalling

This App is Appalling,Repeatedly plays adverts ,stops randomly ,no picture ,mutes itself , after at least 10 minutes of this rubbish it then starts playing program then after a couple of minutes goes back to the adverts routine .. Will never watch again would rather watch paint dry .

26 september 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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