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Itch Omdömen 

11 337
•
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Despite being marketed as vet prescription strength the product did not work on my cats. I had to then take them to the vets and get true prescription strength treatment, which was indeed effective. T... Se mer

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Betygsatt 5 av 5 stjärnor

I have used itch pet products for my cats for several years and have always found this company great. The products work well and whenever I have needed advice Itchpet have been most helpful. Kerrie, f... Se mer

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Betygsatt 3 av 5 stjärnor

Good product, prompt delivery. Only given 3 stars as I had informed itch that sadly I lost both my pets within a month of each other and 2 months later I get a email to rate their product which to me... Se mer

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Betygsatt 5 av 5 stjärnor

The only flea treatment that works every time 100 percent.Tailored to my cats exact needs. Size etc .Not like the over the counter varieties you can buy ( but in our case never work effectively)Ab... Se mer

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Företagsinformation

  1. Veterinär
  2. också i
  3. Djuraffär
  4. Foderbutik
  5. Veterinärapotek

Om Itch

Skrivet av företaget

Eat Shih Tzu and die, fleas!

Never forget to protect your pet. We’re here to help you keep your pet flea, tick, lice and worm free with a tailored treatment subscription delivered to your door for free, exactly when you need it.
  • Tailored dose, personalised to your pet
  • Vet approved, scientifically proven ingredients
  • Delivered when you need it, so you never forget
  • Change, amend, cancel anytime

Your first Itch Flea treatment is free.

We partner with world-leading pharmaceutical experts, incredible chemists and scientists with over 40 years international experience to produce our hero products Itch Flea and Itch Wormer.
  • Tried and tested by fellow pet parents
  • Trusted by over 120k pets
  • 3 million packs sold

Get in touch with our crew of qualified experts, fully trained on our products in veterinary medicines advice. There’s no problem too big, small or even too gross. We’ve heard it allll before.

hello@itchpet.com
020 3370 0905
Monday-Friday from 8am-4pm

Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

11 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

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3,9

Alla omdömen

(11 337)

776 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Fantastic service that takes the itch…

Fantastic service that takes the itch out calender reminders lol

1 oktober 2026
Logotyp för Itch

Svar från Itch

Hello, Louise,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Excellent service good advicecand…

Excellent service good advicecand prompt delivery. Highly recommended

1 oktober 2026
Logotyp för Itch

Svar från Itch

Hi there, Marina,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 4 av 5 stjärnor

slight issue immediately rectified

I had a slight issue with one of my pets treatment not turning up but ITCH emailed me back quickly and sorted out a replacement immediately 🖤 Kerries customer service in particular was prompt, understanding and efficient ☺️

2 oktober 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Good afternoon,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies. We will be sure to pass your feedback on to Kerrie!

Best wishes,

Team Itch.

Betygsatt 3 av 5 stjärnor

The last lot of flea treatment didn't work and all I got was flea treatment and treats for £12.95

The last flea treatment didn't work and it cost me nearly £13 for that and some treats

29 september 2026
Logotyp för Itch

Svar från Itch

Good afternoon, Margaret,

Thank you for reviewing Itch Pet.

We are sorry to hear your fur-baby is still itching. This could be due to a few reasons. In order to achieve a solid flea treatment cycle, this must be built up over the course of 3-4 months alongside home treatment. A shocking 95% of fleas live in our pets' environments, which is why it's so important to treat the pet and home together. Our flea experts are keen to speak with you to help ensure your pet is flea-free ASAP! Please could you email us on hello@itchpet.com.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

cat more chilled out

the flea treatment works they seem more relaxed .
very fast delivery .

29 september 2026
Logotyp för Itch

Svar från Itch

Good morning,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 1 av 5 stjärnor

item never arrived

item never arrived, despite several calls and checks. brought from another company instead after waiting over a month and a 1/2 for it.

28 september 2026
Logotyp för Itch

Svar från Itch

Good afternoon, Angela,

Thank you for reviewing Itch Pet.

We are sorry to hear this. Orders are packed and dispatched the same day but can take up to 5 working days to arrive. Should you run into any delays, this is unfortunately down to the courier. If your order has not arrived within the 5 working day period, we ask that you contact us directly so we can process a replacement order or issue you a refund.

If you're able to email us at hello@itchpet.com, we will be sure to rectify this.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Simple easy and great product

Ordering was so simple- picked breed, age and what products we wanted/needed, also recommends what we might need.
We ordered a spot on flea treatment, wormer and some calming treats, the fact I dont need to set a reminder on my phone or mark our calender is great, each month the flea treatment will arrive and we know its time to treat again, wormer quarterly again will arrive to remind us- two thinks to put out of mind till they arrive. The treats are a pre bedtime treat for our girly, she knows the routine of pee, treat then bed and within 30mins shes peacefully resting and actually sleeping soundly. Our girl has been through a lot and struggles with anxiety and trauma response- she lost her owner(my mum), my dads been unwell and she was attacked last year and lost her sister shortly after, her anxiety and pain from a healed fractured pelvis and back has left her in constant alert mode and nervous but now shes relaxing and sleeping soundly, which gives us peace of mind.
They don't smell horrendous like some treats, and she enjoys every chomp of her little biscuit.

Delivery was quick- it stated delivery would be the end of the week but it arrived within 2 days, depends what time you order I suppose.

I will send their praises from the roof, great customer service, great communication, great product 10/10 highly recommend

23 september 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Hello,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 2 av 5 stjärnor

Your product doesn't work

Your product doesn't work, my dogs now have fleas. They didn't before, so I am going back to my previous method of flea control

29 september 2026
Logotyp för Itch

Svar från Itch

Hello, Andrea,

Thank you for reviewing Itch Pet.

We are sorry to hear your fur-baby is still itching. This could be due to a few reasons. In order to achieve a solid flea treatment cycle, this must be built up over the course of 3-4 months alongside home treatment. A shocking 95% of fleas live in our pets' environments, which is why it's so important to treat the pet and home together.

Our flea experts are keen to speak with you to help ensure your pet is flea-free ASAP! Please could you email us on hello@itchpet.com.

Many thanks,

Betygsatt 5 av 5 stjärnor

Order always comes on time so don’t…

Order always comes on time so don’t have to think about when I next have to flea my cat . Very understanding about changing order to meet my cats needs .

22 september 2026
Logotyp för Itch

Svar från Itch

Good morning, Jane,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Betygsatt 5 av 5 stjärnor

Easy service

Easy service, great price and product

21 september 2026
Logotyp för Itch

Svar från Itch

Hello, Katrina,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Betygsatt 1 av 5 stjärnor

The flea treatment has not worked out…

The flea treatment has not worked out for my cats it has become a problem that I didn't have before using this product I just thought it would be more convenient to have it posted out instead so now will be going to the vets as cannot continue any further.
Poor cats, I am very disappointed.

21 september 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Good morning,

Thank you for reviewing Itch Pet.

We are sorry to hear your fur-baby is still itching. This could be due to a few reasons. In order to achieve a solid flea treatment cycle, this must be built up over the course of 3-4 months alongside home treatment. A shocking 95% of fleas live in our pets' environments, which is why it's so important to treat the pet and home together. Our flea experts are keen to speak with you to help ensure your pet is flea-free ASAP! Please could you email us on hello@itchpet.com.

Many thanks,

Team Itch.

Betygsatt 5 av 5 stjärnor

Great service delivered on time well…

Great service delivered on time well done

27 september 2026
Logotyp för Itch

Svar från Itch

Good morning, Jayne,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 1 av 5 stjärnor

Read the fine print

I’m not someone who normally leaves reviews, but I feel this is important information for other cat owners to be aware of.

After giving my cat Gracie her wormer tablet at the correct dose for her weight, she became extremely lethargic. Her eyes were very heavy and drooped at the sides, she was stumbling and unsteady on her feet, and her back legs were giving way.

I had read the information on the box before giving her the tablet, but I hadn’t read the full leaflet inside. In hindsight, that was a huge mistake and one I certainly won’t make again. The leaflet lists neurological effects as a possible side effect, and I was shocked to see the fine print states this can be as common as 1 in 8 cats.

Luckily Gracie was indoors for a while after taking the tablet so we were able to see that something was wrong and kept her inside overnight. Had she gone outside as she normally would, we may never have known that she was stumbling and that her back legs were giving way. She could have collapsed somewhere outside, wandered into a road and been in a huge amount of danger.

Whilst I understand that side effects can occur with any medication, this particular warning needs to be made much more obvious. If a cat can become lethargic, unsteady or develop problems with their coordination after taking it, owners need to know so they can keep their cat indoors and monitor them afterwards.

Please make sure you read the entire leaflet before giving this medication, not just the information on the box. I really hope this review helps another cat owner avoid the huge worry and panic we experienced with Gracie. From now on, she will only have treatment prescribed by the vet as we feel we cannot risk buying online again.

25 september 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Good morning,

Thank you for reviewing Itch Pet.

We are very sorry to hear this and hope Gracie is feeling much better. We take any form of suspected adverse reaction very seriously here at Itch Pet. Although rare reactions can occur, we will always ensure that, in these rare cases, this is reported back to our manufacturer for further investigation.

Please could you contact us directly so we can investigate further.

Best wishes,

Team Itch.

Betygsatt 2 av 5 stjärnor

Huge tablets

I’ve been giving my 9 cats tablets for years and they’re generally very good with them, so I wasn’t expecting these to be such a struggle. Unfortunately, these are by far the largest tablets I’ve ever seen for cats, and they were extremely difficult for them to swallow.

What would normally be a quick and straightforward job became very stressful, both for us and the cats. Several of them really struggled to swallow the tablets and bit their tongues, despite usually being perfectly fine with medication.

One of our cats is particularly skittish, so we didn’t feel comfortable attempting to put such a large tablet down his throat when he’s used to much smaller ones. Instead, we crushed it into his food. He only ate a small amount, refused the rest, and then was sick just a few minutes later. We now will have to purchase another tablet that he’s had before as this one was completely wasted.

I understand that different cats will react differently, but for a product specifically designed for cats, I found the size of these tablets really impractical. I wouldn’t choose these again based on our experience, which is a shame as I’d read good things about Itch online, hence why I made the swap this month.

22 september 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Good morning, Erin,

Thank you for leaving us a review.

We are sorry to hear this. We understand that every pet is unique, and some take to tablets, and some do not. We do offer a spot-on wormer option now, which we would love the chance to speak directly with you about to see if this is something you'd be interested in.

If you could pop us an email on hello@itchpet.com we will give you all the relevant information.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Easy subscription service

Easy subscription service. Does what it says on the tin. Would recommend if you want a stress free way of taking care of your pets!

13 september 2026
Logotyp för Itch

Svar från Itch

Hello, Darren,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Excellent

Affordable, very efficient delivery and I’ve never had an issue with dogs getting fleas or ticks since using this product.
Would absolutely recommend x

Sassy & Big Lez give 5 paws

21 september 2026
Logotyp för Itch

Svar från Itch

Hello, Claire,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 3 av 5 stjärnor

I bought flea treatment

I bought flea treatment. It didn't work so ended up going to vets in the end. Had good service tho

14 september 2026
Logotyp för Itch

Svar från Itch

Good morning, Dawn,

Thank you for reviewing Itch Pet.

We are sorry to hear your fur-baby is still itching. This could be due to a few reasons. In order to achieve a solid flea treatment cycle, this must be built up over the course of 3-4 months alongside home treatment. A shocking 95% of fleas live in our pets' environments, which is why it's so important to treat the pet and home together. Our flea experts are keen to speak with you to help ensure your pet is flea-free ASAP! Please could you email us on hello@itchpet.com.

Many thanks,

Team Itch.

Betygsatt 5 av 5 stjärnor

Great product and really great at…

Great product and really great at monthly subscription as u will never forget when ur pets need next dosage 😊🐶🐈

21 september 2026
Logotyp för Itch

Svar från Itch

Good morning, Mary,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Flea treatment hadn't arrived as…

Flea treatment hadn't arrived as expected, contacted customer service and found them very helpful in organising a replacement pack.

22 september 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Hello,

Thank you for taking the time to review Itch.

We are so pleased to hear we were able to rectify this for you. Thank you for choosing Itch!

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Amazing company

I have been using this company for more than 3 years and I can't praise them enough!
Excellent customer service if there is a problem they deal with it straight away, though the password reset link needs a bit of attention but wide range of products available and the lowest price I have found AND delivered free right on time the next dose is due with a nice touch of having your pets name on it.
This company is a no-brainer for you if you want good quality products and service at a great price so over all a great company I totally recommend 100%

22 september 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Good morning, Karen,

Thank you for taking the time to leave us a review.

We are so pleased to hear you're happy with our service. We can see that we are looking into the password reset issue for you and will be in touch shortly regarding this.

Thank you for choosing Itch to protect your fur-baby!

Best wishes,

Team Itch.

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