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VetBox Omdömen 1 733

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Didn’t think flea and worming a kitten would be fun, but VetBox have created a service that feels like a treat. Well presented and comprehensive - worm tablet and flea pipette arrive with kitty snacks... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I use VetBox for my dog Luna’s monthly flea and worm treatment and it’s been brilliant. Takes all the hassle out of remembering everything as it just arrives when it should. Delivery has always bee... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Such a fantastic company! The monthly flea treatment arrives like clockwork and always includes a small treat for my cat, which he absolutely loves — it’s such a lovely added touch. The worming medi... Se mer

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Betygsatt 5 av 5 stjärnor

Good customer service, first time ordering and spoke to friendly lady to explain my cats would not take tablet form wormer, she was super helpful. Delivery came quickly. Cats wolfed down the wormer di... Se mer

Företaget har svarat

Företagsinformation

  1. Foderbutik
  2. Veterinär
  3. Veterinärapotek

Skrivet av företaget

VetBox makes it simpler and cheaper to care for your pet. Our vets choose the correct flea, tick and worm treatments for your pet that arrive automatically every month. Starting from £7.65* a month for full cover. No hidden add-ons. Inclusive healthy treat every month. Free 24/7 vet support. *based on a multi-pet subscription


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Nevet recieved productnever.even tho our dog…

Nevet recieved product.even tho our dog was waiting.

2 april 2026
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Svar från VetBox

Hi Stephen,

We’re really sorry to hear that your box didn’t arrive.

Having reviewed your correspondence with our support team, it appears that your order was unfortunately lost in transit. As soon as this was identified, we could have arranged a replacement for you; however, you preferred a refund, which was processed straight away.

We completely understand how frustrating this situation is and sincerely apologise for the inconvenience caused.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Makes a chore into a treat!

Didn’t think flea and worming a kitten would be fun, but VetBox have created a service that feels like a treat. Well presented and comprehensive - worm tablet and flea pipette arrive with kitty snacks she adores. Kids love what should be a right chore!

2 april 2026
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Svar från VetBox

Hi Shona,

Thank you so much for your wonderful review!

We’re delighted to hear that VetBox has helped turn flea and worming into a more enjoyable experience for both Clara and your family. It’s great to know the treats are a hit and that even the kids are getting involved!

We really appreciate your kind words and support.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Fantastic experience

Fantastic experience! Quick delivery! Easy process

8 april 2026
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Svar från VetBox

Hi Jasmine,

We're so happy you had such a fantastic experience! It's great to hear the delivery and processes were easy for you.

Thanks for taking the time to leave your positive feedback.

Kind Regards,
Team VetBox

Betygsatt 4 av 5 stjärnor

Brilliant service and easy to administer

Brilliant service and easy to administer

1 april 2026
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Svar från VetBox

Hi Deborah,

We appreciate your positive feedback and are glad our service was easy to use.

Thank you for taking the time to share your experience with us.

Kind Regards,
Team VetBox

Betygsatt 4 av 5 stjärnor

Everything inside box

Everything inside box.
Cat loves the treats.
Slow delivery, could have been due to the Easter period.

4 april 2026
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Svar från VetBox

Hi Abi,

Thank you so much for your review. We’re really glad to hear that everything arrived safely and that Salem is enjoying the treats.

We appreciate your patience with the delivery. There were some delays around the Easter period, which may have affected your order, but we’re pleased it still reached you.

If you ever need anything or have any questions about your subscription, we’re always here to help.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Thank you so much speedy delivery great…

Thank you so much speedy delivery great price & Nice Gift Lexi loves them fantastic service xx

5 april 2026
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Svar från VetBox

Hi Alison,

Thank you so much for your kind feedback! We’re really glad to hear your order arrived quickly and that you were happy with the price and little gift. It’s wonderful to know that Lexi loves her treats.

If there’s ever anything else you need, we’re always here to help.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Order

I think it is amazing service and so easy to order ,and a very nice touch with a treat, in the box .

6 april 2026
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Svar från VetBox

Hi Irenka,

Thank you so much for your lovely review! We’re really glad to hear you find our service easy to use, and it’s great to know the little treat in the box was a nice surprise for Bear.

If you ever need anything or have any questions, we’re always here to help.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Good

Good, nice package and seems to be working

9 februari 2026
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Svar från VetBox

Hi Emma,

We're happy to hear that you are having a good experience and that the product is working well! We appreciate your positive feedback.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Very good with fast delivery

Very good with fast delivery, informative emails and good value overall.

4 april 2026
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Svar från VetBox

Hi Frank,

Thank you so much for taking the time to leave this review. We’re really glad to hear you’ve been happy with the fast delivery, clear and informative emails, and the overall value of your subscription.

It means a lot to us to know our service is working well for you.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Teddy's vet box arrived today

Teddy's vet box arrived today, step by step instructions easy to follow. I am sure it would of been here sooner but the post isn't great. Teddy loves his treats. Big thank you Cheryl Canavan

2 april 2026
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Svar från VetBox

Hi Cheryl,

Thank you so much for your lovely review! We’re really glad to hear Teddy’s box arrived safely and that the step‑by‑step instructions were easy to follow. Postal delays can definitely happen, so we appreciate your patience.

It’s wonderful to hear that Teddy enjoyed his treats! If you ever need anything, we’re always here to help.

Kind Regards,
Team VetBox

Betygsatt 1 av 5 stjärnor

Still not received order

Still not received order

28 mars 2026
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Svar från VetBox

Hi Donna,

I’m really sorry to hear you haven’t received your order. I’ve checked this on our side and it is currently showing as delivered, so we’ll be in touch with you directly to help resolve this and make sure you get what you’re waiting for.

We appreciate your patience.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

1st delivery all good .Good customer service

Good customer service, first time ordering and spoke to friendly lady to explain my cats would not take tablet form wormer, she was super helpful. Delivery came quickly. Cats wolfed down the wormer disguised in a lick lick 😻

1 april 2026
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Svar från VetBox

Hi Karen,

We're happy to hear that you had a positive first-time experience!

We're so glad the team member you spoke to was helpful in finding a solution for Wilma and Tommy, and that the delivery was quick.

Thank you for your kind feedback!

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Always arrives on time.

Always arrives on time.
The little treats always included are great.
Very convenient & reliable service.

2 april 2026
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Svar från VetBox

Hi Linda,

Thank you for taking the time to leave us a review.

We're so happy to hear that our service is convenient and reliable for you. It's great to know you appreciate our on-time deliveries and the treats we include!

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Great service

Great service, no problems at all. Easy and convenient.

20 mars 2026
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Svar från VetBox

Hi Carol,

We're happy to hear that our service was easy and convenient for you!

Thank you for sharing your positive experience with us.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Excellent service and a lovely extra touch

I use VetBox for my dog Luna’s monthly flea and worm treatment and it’s been brilliant. Takes all the hassle out of remembering everything as it just arrives when it should.
Delivery has always been on time, and the one time it didn’t arrive, customer service were great and sorted it quickly with no fuss.
They also include a free bag of treats in every box, which is a nice touch — Luna loves them!
Really reliable service and makes life easier. Would definitely recommend.

6 mars 2026
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Svar från VetBox

Hi Louise,

We're happy to hear that VetBox has been so helpful for Luna's flea and worm treatment!

It's great to know our service is reliable and makes life easier for you. We appreciate your recommendation and are so glad Luna enjoys the treats!

Thank you for taking the time to leave us a review.

Kind regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Fab and quick

Fab and quick

24 mars 2026
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Svar från VetBox

Hi Samantha,

Thank you for taking the time to leave us a review. We are so glad to hear that you are enjoying your experience with us.

Please don't hesitate to reach out to us if you have any questions going forward.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Brilliant 🤩 all my needs for my boy

Brilliant 🤩 all my needs for my boy

24 mars 2026
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Svar från VetBox

Hi Jean,

Thank you for your feedback, we are so pleased to hear that you are happy with your subscription for Thorn.

We really appreciate you taking the time to leave us a review.

Kind Regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Great service on time correctly packaged

Great service on time correctly packaged

19 mars 2026
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Svar från VetBox

Hi Lynn,

We're happy to hear that you received great service with timely and correctly packaged items for Charm.

Thank you for your positive feedback!

Kind regards,
Team VetBox

Betygsatt 5 av 5 stjärnor

Great experience

Great experience - recommended

22 mars 2026
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Svar från VetBox

Hi Dorothee,

We're happy to hear that you received great service and we hope Hattie enjoyed her treat too!

Thank you for your positive feedback and the recommendation is greatly appreciated.

Kind regards,
Team VetBox

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer