Banner for Itch

Itch Omdömen 

11 337
•
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Despite being marketed as vet prescription strength the product did not work on my cats. I had to then take them to the vets and get true prescription strength treatment, which was indeed effective. T... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have used itch pet products for my cats for several years and have always found this company great. The products work well and whenever I have needed advice Itchpet have been most helpful. Kerrie, f... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Good product, prompt delivery. Only given 3 stars as I had informed itch that sadly I lost both my pets within a month of each other and 2 months later I get a email to rate their product which to me... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The only flea treatment that works every time 100 percent.Tailored to my cats exact needs. Size etc .Not like the over the counter varieties you can buy ( but in our case never work effectively)Ab... Se mer

Företaget har svarat

Företagsinformation

  1. Veterinär
  2. också i
  3. Djuraffär
  4. Foderbutik
  5. Veterinärapotek

Om Itch

Skrivet av företaget

Eat Shih Tzu and die, fleas!

Never forget to protect your pet. We’re here to help you keep your pet flea, tick, lice and worm free with a tailored treatment subscription delivered to your door for free, exactly when you need it.
  • Tailored dose, personalised to your pet
  • Vet approved, scientifically proven ingredients
  • Delivered when you need it, so you never forget
  • Change, amend, cancel anytime

Your first Itch Flea treatment is free.

We partner with world-leading pharmaceutical experts, incredible chemists and scientists with over 40 years international experience to produce our hero products Itch Flea and Itch Wormer.
  • Tried and tested by fellow pet parents
  • Trusted by over 120k pets
  • 3 million packs sold

Get in touch with our crew of qualified experts, fully trained on our products in veterinary medicines advice. There’s no problem too big, small or even too gross. We’ve heard it allll before.

hello@itchpet.com
020 3370 0905
Monday-Friday from 8am-4pm

Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

11 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(11 337)

776 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

My 14 year old pomeranian had an…

My 14 year old pomeranian had an adverse effect which made him vomiting. So please cancel my monthly subscription. Thank you

1 september 2026
Logotyp för Itch

Svar från Itch

Good morning,

Thank you for getting in touch with us here at Itch Pet.

We are very sorry to hear this seems to be the case and hope he is feeling much better. We take any potential adverse reaction very seriously here at Itch Pet. Please email us on hello@itchpet.com so we can ensure this is thoroughly investigated ASAP.

Best wishes,

Team Itch.

Betygsatt 1 av 5 stjärnor

Waste of money.

It didn’t work at all well for my two dogs… I’ll be returning to their previous product which actually works.

4 oktober 2026
Logotyp för Itch

Svar från Itch

Good afternoon,

Thank you for reviewing Itch Pet.

We are sorry to hear your fur-baby is still itching. This could be due to a few reasons. In order to achieve a solid flea treatment cycle, this must be built up over the course of 3-4 months alongside home treatment. A shocking 95% of fleas live in our pets' environments, which is why it's so important to treat the pet and home together. Our flea experts are keen to speak with you to help ensure your pet is flea-free ASAP! Please could you email us on hello@itchpet.com.

Many thanks,

Team Itch

Betygsatt 5 av 5 stjärnor

Always arrives on time

Always arrives on time, enables me to keep on top of the treatments for our beloved cat! I used them in the past and was no doubt in my mind to come back to them once I’d got my new kitten

12 oktober 2026
Logotyp för Itch

Svar från Itch

Hello, Cherie,

Thank you for taking the time to review Itch.

We are so pleased to hear you have had a positive experience with Itch. We look forward to welcoming your new kitten to the Itch pack.

Best wishes,

Team Itch

Betygsatt 5 av 5 stjärnor

Very quick response and helped add to…

Very quick response and helped add to my subscription.

13 oktober 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Good morning, Lisa,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Supportive

I was unable to use ITCH for very long as sadly i had to say goodbye to my pet but i can say their support and understanding was exceptional at a very hard time.

30 augusti 2026
Logotyp för Itch

Svar från Itch

Hi there, Tara,

Thank you for taking the time to review Itch.

We are so pleased to hear we were able to make a difference during such a hard time. You have our full support!

Best wishes,

Team Itch.

Betygsatt 1 av 5 stjärnor

Trash

Trash. Waste of money and the treatments do not work. Flea treatment or the worming.

12 oktober 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Good morning, Simon,

Thank you for reviewing Itch Pet.

We are sorry to hear your fur-baby is still itching. This could be due to a few reasons. In order to achieve a solid flea treatment cycle, this must be built up over the course of 3-4 months alongside home treatment. A shocking 95% of fleas live in our pets' environments, which is why it's so important to treat the pet and home together. Our flea experts are keen to speak with you to help ensure your pet is flea-free ASAP! Please could you email us on hello@itchpet.com.

Many thanks,

Team Itch.

Betygsatt 5 av 5 stjärnor

Best treatment on the market by far !

The only flea treatment that works every time 100 percent.Tailored to my cats exact needs. Size etc .Not like the over the counter varieties you can buy ( but in our case never work effectively)Absolutely first class customer service on what's app .Would very highly recommend to all pet owners.

12 oktober 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Hello, Michael,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 1 av 5 stjärnor

Waste of time and money

Waste of time and money
Product was ineffective

31 augusti 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Good afternoon,

Thank you for reviewing Itch Pet.

We are sorry to hear your fur-baby is still itching. This could be due to a few reasons. In order to achieve a solid flea treatment cycle, this must be built up over the course of 3-4 months alongside home treatment. A shocking 95% of fleas live in our pets' environments, which is why it's so important to treat the pet and home together. Our flea experts are keen to speak with you to help ensure your pet is flea-free ASAP! Please could you email us on hello@itchpet.com.

Many thanks,

Team Itch

Betygsatt 5 av 5 stjärnor

The stuff actually works.

The stuff actually works.

10 oktober 2026
Logotyp för Itch

Svar från Itch

Good morning, Michael,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 1 av 5 stjärnor

Did absolutely nothing to kill fleas or…

Did absolutely nothing to kill fleas or ticks like other over the counter brands. My cat still came in daily with live ticks all over him. Have reverted back to paying for prescription ones from the vet as this was a complete waste of money

3 oktober 2026
Logotyp för Itch

Svar från Itch

Good morning,

Thank you for reviewing Itch Pet.

We are sorry to hear your fur-baby is still itching. This could be due to a few reasons. In order to achieve a solid flea treatment cycle, this must be built up over the course of 3-4 months alongside home treatment. A shocking 95% of fleas live in our pets' environments, which is why it's so important to treat the pet and home together. Our flea experts are keen to speak with you to help ensure your pet is flea-free ASAP! Please could you email us on hello@itchpet.com.

Many thanks,

Team Itch.

Betygsatt 3 av 5 stjärnor

Itch is a good product

Itch is a good product. The only downside is the delivery. Never arrives on time. The cat is getting treated later every month. Not good enough really

2 oktober 2026
Logotyp för Itch

Svar från Itch

Good morning,

Thank you for reviewing Itch Pet.

We are sorry to hear this. Orders are packed and dispatched the same day but can take up to 5 working days to arrive. Should you run into any delays, this is unfortunately down to the courier. If your order has not arrived within the 5 working day period, we ask that you contact us directly so we can process a replacement order or issue you a refund.

If you're able to email us at hello@itchpet.com, we will be sure to rectify this.

Best wishes,

Team Itch.

Betygsatt 3 av 5 stjärnor

The product itself seems to be good and…

The product itself seems to be good and works on my cat for fleas. But 2 out of the 4 deliveries have been late and not on the day they said. So getting fleas when they arrive a week late. It's been 3 days and still waiting for my latest repeat subscription

2 oktober 2026
Logotyp för Itch

Svar från Itch

Good morning,

Thank you for reviewing Itch Pet.

We are sorry to hear this. Orders are packed and dispatched the same day but can take up to 5 working days to arrive. Should you run into any delays, this is unfortunately down to the courier. If your order has not arrived within the 5 working day period, we ask that you contact us directly so we can process a replacement order or issue you a refund.

If you're able to email us at hello@itchpet.com, we will be sure to rectify this.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Great service

Delivered monthly to your door takes away the pressure of remembering when the next treatment is due. It might sound simple enough but when you have a busy household it's easy to lose track.
I have only contacted the customer service once but my question was answered very promptly (within an hour).
I would definitely recommend to everyone

25 september 2026
Logotyp för Itch

Svar från Itch

Good morning, Jodie,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Great service

Great service

30 september 2026
Logotyp för Itch

Svar från Itch

Good morning,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Used Itch for the first time

Used Itch for the first time, a few weeks ago. Fantastic product! Cats weren't bothered by the experience at all. Works perfectly, and just as well as vet prescribed medication. I definitely recommend it to others. I needed to speak to someone at Itch about a problem I had, and they were brilliant. They were really professional and were extremely helpful and sorted my issue out within minutes. I couldn't wish for a better service! Itch you're fabulous!

2 oktober 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Good afternoon, Yvonne,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 5 av 5 stjärnor

Its very convenient and me and titch…

Its very convenient and me and titch are happy with service cant fault it .

30 september 2026
Logotyp för Itch

Svar från Itch

Good afternoon,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 4 av 5 stjärnor
Logotyp för Itch

Svar från Itch

Good afternoon,

Thank you for taking the time to review Itch.

We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies.

Best wishes,

Team Itch.

Betygsatt 1 av 5 stjärnor

Not effective at all

1 oktober 2026
Omdöme utan inbjudan
Logotyp för Itch

Svar från Itch

Good afternoon, Adam,

Thank you for reviewing Itch Pet.

We are sorry to hear your fur-baby is still itching. This could be due to a few reasons. In order to achieve a solid flea treatment cycle, this must be built up over the course of 3-4 months alongside home treatment. A shocking 95% of fleas live in our pets' environments, which is why it's so important to treat the pet and home together. Our flea experts are keen to speak with you to help ensure your pet is flea-free ASAP! Please could you email us on hello@itchpet.com.

Many thanks,

Team Itch.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer