Toen ik thuis kwam werkte de ismartgate niet meer. Geen lichtjes, niets. Na contact op te nemen via e-mail, was de fout rap gevonden namelijk de adapter en binnen een paar uur was er een nieuwe adapte... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hallo, Ich bin mit der Funktion des ismartGates sehr zufrieden,tolles Produkt. Guter Support bzgl. Funktion und Zusammenspiel zum Torantrieb. Leider hat mich das Netzteil frühzeitig verlassen, wel... Se mer
Företaget har svarat
Awesome support - over and above Goes without saying your support team is nothing short of amazing. I tried to fix an issue not knowing support had already reached out to me on email. When I r... Se mer
Företaget har svarat
Ich hatte per Mail Kontakt mit dem Support Herrn Sam Copsey, einen sehr netten und Kompetenten Mann. Er hat mir immer sofort weitergeholfen!! Da ich schon ein Tor per Ismartegate pro nutze und sehr zu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The most advanced smart garage door opener that allows you to control and monitor your garage door or gate from your smartphone, or with voice assistants like Amazon Alexa or Google Assistant. It offers features like remote access, real-time notifications and user management, enhancing convenience and security for your garage. Includes full compatibility with Smart Home platforms like Apple HomeKit, Google Home, Amazon Alexa, Samsung SmartThings, Home Assistant, CarPlay and Android Auto.
Kontaktuppgifter
Spanien
- ismartgate.com
4,8
Utmärkt
82 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sehr guter Service
15 oktober 2025
Svar från iSmartGate
Thank you for your 5-star review, Frank! We are delighted to hear that you had a positive experience with our support team!
I’m extremely impressed with the…
I’m extremely impressed with the amazing and efficient customer service and support from the iSmartgate team. They were incredibly prompt with their email responses and genuinely willing to help every step of the way. It’s clear that they truly care about their customers and go above and beyond to ensure everything works perfectly.
iSmartgate is a trusted company that stands behind its products, and I couldn’t recommend them more highly. Both their products and their customer service are outstanding — a great experience all around!
Jace Carnovale
10 oktober 2025
Svar från iSmartGate
Hi Jace. Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with our support team. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again for your support and trust in us!
Great experiences 🤩
I have been an iSmartGate customer for years and recently encountered my first issue after installing the latest AppleOS (26), which was resolved very quickly by the support team. I was very impressed by how quickly the support team responded. I can highly recommend the product and the team behind it. 👍
9 oktober 2025
Svar från iSmartGate
Thank you for your positive review, Konrad! We are so pleased to hear our tech team resolved your issue in a timely manner. We value your time and always strive to provide fast and efficient service. We truly appreciate your loyalty and are so grateful to have you as a long-time customer!
Svar från iSmartGate
Hi Rick. Thank you for taking the time to leave us a 5-star review! We're so glad to hear that you were satisfied with our service.
Device worked perfectly well
Device worked perfectly well, very easy to use and setup. Be careful with the tape that is supplied with the sensor though, you might want to consider a stronger vhb tape. Nice to get everything working through the cloud!
7 oktober 2025
Svar från iSmartGate
Thank you for taking the time to leave a review and for the generous rating! We truly appreciate your feedback, it helps us to improve.
Svar från iSmartGate
Thanks so much for taking the time to leave us a 5-star rating, it is much appreciated!
Agent knew exactly what the issue was…
Agent knew exactly what the issue was and what the resolution should be. She was spot on with the adapter recommendation. Gate was back online.
22 september 2025
Svar från iSmartGate
Thank you very much for your positive review! We always strive to give our best to help our customers and we're glad that we exceeded your expectations! Your feedback is greatly appreciated.
Sam Copsey is so very helpful and…
Sam Copsey is so very helpful and always has been. I email him with all my questions, and he never fails to help me. I would be lost without his guidance. Thank you SAM COPSEY for everything that you do!!!
26 augusti 2025
Svar från iSmartGate
Thank you for taking the time to leave us a 5-star review! We’ve shared your comments with our team. We're so glad to hear that you are satisfied with our service!
iSmartgate support
iSmartgate provided me with extremely prompt easy to follow and accurate technical help. I am very happy with my garage door control and the support I was given. I definitely recommend iSmartgate.
25 augusti 2025
Svar från iSmartGate
Thank you so much for your generous 5-star review, Roger! We're so happy to hear that our support team were able to provide you with the help you needed. Your kind words about our products and customer service truly motivate and inspire our entire team.
Great customer support and great device
Great device already running over 2 years. Great customer support with one problem in that period. All resolved.
21 augusti 2025
Svar från iSmartGate
Thank you so much for your review, Kresimir! We’re extremely glad to hear you had a great experience with our customer service and that you're satisfied with the iSmartgate!
I'm using iSmartGate since 3-4 years…
I'm using iSmartGate since 3-4 years and I'm very happy with it! The customer support has always been useful and resolutive when having any kind of issue!
Super suggested!
21 augusti 2025
Svar från iSmartGate
Thank you for your kind review, Daniele! We are so grateful to have you as a long-time customer. Your feedback always means a lot to us, and we’re thrilled to know that we continue to meet your expectations!
I had to change my wifi name and as a…
I had to change my wifi name and as a result, I had to reinstall my gogogate. I emailed support and Sam responded with the instructions. It took about five minutes and the system is back up and running.
19 augusti 2025
Svar från iSmartGate
Hi Brian. Thank you very much for your positive review! We're delighted to hear about your positive experience with our team and that your Gogogate2 is back up and running.
Super responsive and helpful support
The support is super responsive and the answers are straightforward. Sam Copsey is a gem!
18 augusti 2025
Svar från iSmartGate
Thank you very much for your kind words, Zsolt! Being responsive and accommodating to our customers is a top priority for us. We're thrilled to hear that you are happy with the iSmartgate system and our service!
Customer service and after sale support…
Customer service and after sale support is superb.
13 augusti 2025
Svar från iSmartGate
Thank you for your positive review, Simar! Our team strives to provide excellent customer service, and it's always rewarding to receive such positive feedback. We're here for you whenever you need us!
Prompt reply with the answer to my…
Prompt reply with the answer to my problem being spot on.
Great people to deal with
12 augusti 2025
Svar från iSmartGate
Hi John. Thank you so much for taking the time to leave us a review! We're extremely happy to hear that you had a positive experience with our Support team.
I contacted Ismartgate for help…
I contacted Ismartgate for help resetting my gate controller and phone app. Ismartgate quickly sent me a link to the information I needed to get my problem fixed. That saved me $150. In a service call from a technician. Thank you!
6 augusti 2025
Svar från iSmartGate
Thank you for taking the time to share your positive experience with us, David! We truly appreciate your feedback and your trust in our products. Should you have any further questions or need assistance, we’re always here to help.
Great support and response times.
Hi,
The support so far is great. The response time and the answers were able to fix my problems.
4 augusti 2025
Svar från iSmartGate
Thank you for taking the time to leave us a positive review, Greg! We’re delighted to hear that you are satisfied with our service. Customer satisfaction is always our top priority.
Proactively reached out to offer…
Proactively reached out to offer support and help resolve an issue, great service
1 augusti 2025
Svar från iSmartGate
We are so glad to hear that you are happy with our service, Andy! Thank you for taking the time to leave a review. Your feedback is greatly appreciated.
Excellent purchase of a iSmartgate lite and indoor camera
I purchased a iSmartgate lite with a iSmartgate indoor camera. This is for my double garage door. I had a few issues getting the camera to work, but with excellent support from Sam I had it working. I am very happy with my purchase would highly recommend.
24 juli 2025
Svar från iSmartGate
Hi Dave. Thank you for sharing your experience with us. We’re thrilled to hear that you are happy with the iSmartgate and that it met your expectations!
Perfect and fast service from their…
Perfect and fast service from their support.
Great product, been using it for 4 years no problem 😎👍
18 juli 2024
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