iROCKER Omdömen 

4 555
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Within a short time after I reached out to IRocker, Brittany replied with a funny engaging message that let me know she heard my concern and that she was asking superiors to find out how t... Se mer

Betygsatt 5 av 5 stjärnor

I placed an order for a replacement fin and unfortunately an incorrect item was sent. I reached out to the iRocker customer service team and received a response very quickly. They resolved the issue... Se mer

Betygsatt 5 av 5 stjärnor

I had an issue with my paddle on the 3rd time out, it wouldn't click together. Don't know why, maybe the glue melted causing the inner piece to move... but Brittany at customer support was able to mak... Se mer

Betygsatt 5 av 5 stjärnor

Excellent communication from staff! Canada Post decided my package needed a 9 day layover, somewhere. CP informed me the package was likely lost in transit. As soon I notified iRocker (Thanks Bri... Se mer

Företaget har svarat

Företagsinformation

  1. Friluftsbutik

Skrivet av företaget

iROCKER is the premier outdoor sports and lifestyle brand specializing in inflatable paddle boards and floats. Founded in 2013 by co-founder and CEO Steve Elder, iROCKER began as a passion project with a vision to redefine the paddle board industry and build a strong, connected community on the water. Today, iROCKER has grown into one of the fastest-rising outdoor brands, with a portfolio that spans four categories: iROCKER, BLACKFIN, ULTRA™ and iLAND®. As the brand continues to evolve, iROCKER remains committed to delivering top-quality gear designed for both performance and play—whether you’re chasing adventure on a paddle board or unwinding on a float. With innovation, design, and functionality at the forefront, iROCKER’s mission is simple: create products people trust, love, and are proud to experience life on the water with. For more information, please visit https://www.irockersup.com/


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(4 555)

78 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great products and really helpful service

I had an issue with an order and Kyra was able to resolve things and the overall customer service was great! I absolutely love my paddle board and the products I have from them and would definitely buy again!

21 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We've Been LOVING the iLAND Float Series

We can’t say enough good things about the iLAND Float Series by iROCKER! From the moment we unboxed it, the setup was quick and effortless - it seriously couldn’t have been easier. Once we were out on the water, it felt like our own private oasis. Boaters and beachgoers kept stopping to admire it - we definitely felt like the envy of the water! It’s super comfortable, incredibly sturdy, and perfect for relaxing or hanging out with friends and family. Spending our weekends on the float has become one of our favorite Florida traditions.

1 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Kyra was wonderful helping me through my Customer Service request. She was friendly, helpful, and direct getting my issues resolved and going beyond to make my first purchase experience pleasant.
I appreciate her help and would buy from iRocker again.

30 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The All around SUP is solid

The All around SUP is solid. Not to heavy for me to manage, carry pack unpack etc. Comes with everything you need except the bag, I feel that is the only shortcoming. The pump is fantastic!

21 juli 2025
Betygsatt 5 av 5 stjärnor

Love iRocker

The team at iRocker are amazing! I lost a portion of my paddle, and iRocker sent me a compatible one free of charge!
Kyra and her team were very friendly and responsive in keeping me up to date throughout the whole process. I really appreciate that. The paddle shipped out to me very quickly as well. I would love if they would sell a 5-segment type paddle though, I’m worried about losing part of it again, and it’s hard to find something that fits in the bag. I would definitely recommend any iRocker products to others, I absolutely love my board and the customer service is top notch.

17 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

iRocker prompt and genuine response

iRocker was fast and friendly when I had a warranty issue with my SUP. Their customer service team responded promptly and with genuine concern. They didn’t hide behind policies or timelines. Instead, they acknowledged the issue, stood behind the quality of their product, and offered a resolution that exceeded my expectations. I am very pleased with their service.

28 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is so easy to use

This is so easy to use and take on all my adventures! It fits in my trunk and has stood up to everything I have tried so far.

9 juli 2025
Betygsatt 5 av 5 stjärnor

A workout that is so much fun!

A friend bought an iROCKER and my daughter tried it and had so much fun. My daughter is the type of person who loves water, needs exercise and if it's fun, it's for her! Her sister was helping my daughter work with her balance and now she wants wants to invest in a paddle board too. Seeing how rugged and transportable the iROCKER is is a big plus for both of my offspring. I can hardly wait to try it out myself and train our lab to come along for the ride.
It's a super investment!

21 juli 2025
Betygsatt 5 av 5 stjärnor

Incredible products from an incredible…

Incredible products from an incredible company! I’ve got an iLand which couldn’t be more perfect for lounging in the pool or at the lake. I also have an ultra paddle board that’s perfect to bring on long haul trips! The Blackfin board stands up to the toughest and swampiest paddles! Not to mention the cool backpack and waterproof backpack that hold all my gear for a full fun day on the water! I can’t say enough great things about iRocker!!!

27 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stable Ride

I purchased the Model X 6.0 and really enjoy its hardboard feel and stable ride. Tracks well. And looks awesome!

17 juli 2025
Betygsatt 5 av 5 stjärnor

Kyra was great!

I had a delivery issue that went south, but Kyra took care of it and made it right. Kyra was very friendly and professional and very responsive. Thank you Kyra, and iRocker!

24 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service

I was shipped several items, one of which was incorrect; however, after contacting them I was able to keep the extra piece and they shipped the correct one within 1 day. Nice!

25 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast response, clear answers

Fast response, clear answers, and an immediate solution on which SUP board to buy. Brittany was excellent and I ended up buying a board. She also gave me a $25 discount which was nice of her.

25 juli 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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