iROCKER Omdömen 

4 555
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Within a short time after I reached out to IRocker, Brittany replied with a funny engaging message that let me know she heard my concern and that she was asking superiors to find out how t... Se mer

Betygsatt 5 av 5 stjärnor

I placed an order for a replacement fin and unfortunately an incorrect item was sent. I reached out to the iRocker customer service team and received a response very quickly. They resolved the issue... Se mer

Betygsatt 5 av 5 stjärnor

I had an issue with my paddle on the 3rd time out, it wouldn't click together. Don't know why, maybe the glue melted causing the inner piece to move... but Brittany at customer support was able to mak... Se mer

Betygsatt 5 av 5 stjärnor

Excellent communication from staff! Canada Post decided my package needed a 9 day layover, somewhere. CP informed me the package was likely lost in transit. As soon I notified iRocker (Thanks Bri... Se mer

Företaget har svarat

Företagsinformation

  1. Friluftsbutik

Skrivet av företaget

iROCKER is the premier outdoor sports and lifestyle brand specializing in inflatable paddle boards and floats. Founded in 2013 by co-founder and CEO Steve Elder, iROCKER began as a passion project with a vision to redefine the paddle board industry and build a strong, connected community on the water. Today, iROCKER has grown into one of the fastest-rising outdoor brands, with a portfolio that spans four categories: iROCKER, BLACKFIN, ULTRA™ and iLAND®. As the brand continues to evolve, iROCKER remains committed to delivering top-quality gear designed for both performance and play—whether you’re chasing adventure on a paddle board or unwinding on a float. With innovation, design, and functionality at the forefront, iROCKER’s mission is simple: create products people trust, love, and are proud to experience life on the water with. For more information, please visit https://www.irockersup.com/


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(4 555)

78 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have been reviewing Sups for awhile…

I have been reviewing Sups for awhile now. I've decided on the Original Cruiser 10.6. When I called in for assistance, Kira was so helpful and patient with all me questions. I'll post again once I'm out on the water with my new sup.

25 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love my SUP

Love my SUP! Easy to set up, deflate, weight is good, and fins are easy to attach and deflate. Pump makes everything super easy! My only wish is that it came with a bag to store everything in.

27 juni 2025
Betygsatt 5 av 5 stjärnor

Blackfin

i bought the Blackfin to go fishing on the little coves by my house on the bay, an added bonus is my wife has a iRocker SUP and we can paddle around when i'm not fishing.

18 juli 2025
Betygsatt 4 av 5 stjärnor

The blackfin XL is a very well…

The blackfin XL is a very well constructed board and is my first paddle board. Great experiences so far with this board. Easy to transport and is very functional for a fishing rig. I would give my rating 5 stars if the box my order was shipped in wasn't damaged and opened. Also I wasn't shipped a carrying handle when it was part of my order. Upon arrival I was missing parts and the box was opened and damaged.

18 juli 2025
Betygsatt 5 av 5 stjärnor

iLAND Products

I used the new iLAND products last week on my vacation and I must say they are incredible! The magnets for the attachments are super strong and a really smart way to attach different accessories. The new boxes even look and feel great! Make sure you put the included black attachment bar in the iLAND chair BEFORE you blow it up though. Otherwise you will have an impossible time getting it in there.

16 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Slow/unresponsive support.

Wrong item was sent. Quite slow and unresponsive in getting the issue resolved.

17 juli 2025
Logotyp för iROCKER

Svar från iROCKER

Hi Will – Thank you for your feedback! A Customer Experience agent will be reaching out to provide further assistance. We appreciate your patience!

Betygsatt 2 av 5 stjärnor

Unhappy with customers service

I ordered a carbon fiber paddle, unfortunately when it arrived, the two shafts did not align with the locking mechanism. Irockers customer service is not available by phone and only respond by email. Their process takes a 1 to 2 days to respond which is inconvenient to the customer. I feel if you're gonna have a business a customer service representative should be available during working hours, whether that be by email and or by phone.

17 juli 2025
Logotyp för iROCKER

Svar från iROCKER

Hi Brian - thank you for your feedback! We apologize there were some issues with your paddle. Our team is here to help and can be contacted via out contact us form or Monday through Friday from 9am - 5pm EST (excluding holidays) at 866-985-8367. We will have a representative reach out to further assist you!
-Your iROCKER Team

Betygsatt 5 av 5 stjärnor

Amazing company

Amazing company! The boards were high quality, and the staff was super friendly and helpful. Everything was smooth from start to finish. Caught a beautiful sunset and even saw dolphins! Highly recommend this company for anyone looking to get out on the water.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Blackfin is the best!

Been using this brand for over 5 years! Each board just keeps getting better! My newest board was the black fin model V and it was faster and such a beautiful design. Highly recommend any irocker boards, but the blackfin is high quality and versatile! Irocker keeps getting better every year!

23 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Irocker Sup is a top notch Co.

They offer a wide line of top quality boards. Right now I paddle the Blackfin XL. But I have personally field tested many of the models in Alaska & Mexico and they have held up perfectly!! Great people to deal with and the worldwide irocker family is phenomenol.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Paddle Boards IMO

I’m truly grateful for my iROCKER paddle board. It’s given me the freedom to explore lakes, rivers, and hidden spots I’d never reach otherwise and the best part is I get to bring my pup along for every adventure. The board is stable enough for both of us, even when he’s curious and moving around. It’s opened up a whole new way for us to connect with nature. I’ve had some unforgettable moments out on the water thanks to iROCKER, and I’m thankful to have a board that’s reliable, well-made, and built for real adventure. The model I use is the Blackfin XL

17 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best iSUP you can buy

Best iSUP you can buy! I have so many of their products at this point and I love every single one. Durable and incredible build quality.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Simply the best

I have been a loyal supporter of iRocker products for over 5 years. I currently have 3 boards and love each of them. They are reliable, easy to take care of, and very stable. I have recommended them to many friends and family. You will not regret getting one of their products.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent warrenty and service!!

Had to make a warrenty claim and the process was simple and they sent me a new board. I'm veryimpressed with both the products and the company (shout out to KYRA for being awesome). We have 3 of their boards and will get more as my kids get bigger.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered two new blackfin model xl… thanks Brittany

I ordered two new blackfin model xl 6.0. board packages with accessories and everything showed up except for one of the travel bags. I called customer service and Brittany was quick to see that it had been missed in procurement and got one sent out to me the same day that I called in!
Super excited to get these boards out on the water with my girl and our dogs this weekend!
Rock on iRocker!

22 juli 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer