iRobust Tech Omdömen 125

TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

One of the worst retail / online buying experiences I’ve ever had. From outright lies, to empty promises, missing a safari trip photography due to not having our camera and nearly receiving our camera... Se mer

Betygsatt 5 av 5 stjärnor

Ordered a Canon R7, body only. The cam came boxed and brand new. All accessories included, no hassles. I wasn't able to make contact via phone call, but did receive prompt e-mail response. Parcel was... Se mer

Betygsatt 5 av 5 stjärnor

Camera received as promised, within the time frame suggested during Black Friday and protests! The lack of tracking information was a bit daunting, but they were very quick to respond through the... Se mer

Betygsatt 5 av 5 stjärnor

Best price I could find for the camera I bought. Item received right on schedule. I was able to contact their customer support and confirm delivery times without any issues. Will definitely look here... Se mer

Företagsinformation

  1. Fotoaffär
  2. Mobiltelefoner
  3. Elektronikföretag

Skrivet av företaget

South African Online Store Retailer and Distributor of Smartphones, Digital Cameras, and Lenses


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

125 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

The worst online platform to use

These guys shall be stopped from doing what they do. The way they operate has nothing to do with normal online shopping / selling of goods.
After you purchase you receive email from store+29487464547 AT t.shopifyemail.com
If you intend using shopify you can do direct
iRobust does not have a working phone line and they do not attend to messages on the chat platform.
I feel being scammed and will see how far this will go.
6 days - no trace of goods or any communication

Today 2024-12-19
I owe to add here that my order arrived on the 12/12/24 and iRobust got engaged only after I posted this review. I requested a tax Invoice and was provided with a proforma. Seems like they are not VAT vendors. I hope I am lucky with the goods as I have very little faith in the warranty through iRobust.

1 december 2024
Omdöme utan inbjudan
Logotyp för iRobust Tech

Svar från iRobust Tech

Good morning Assen,

I trust you are well.

The shipment containing your parcel was released from customs and delivered to our offices late yesterday afternoon.

We're preparing your order for dispatch today and then send you The Courier Guy delivery tracking details. I'm sorry for not getting back to you sooner, and not being able to communicate with you, and for any inconvenience this order process might have caused you.

We've been experiencing technical challenges with our landline provided by our current service provider which led to an influx of emails disabling us from responding to emails and live chats on time, however, have now decided to port or migrate over to a new and reliable service provider.

We do take full responsibility on our side and will be getting extra hands on board the following year to resolve the lack of communication. This has affected us as a business, and you as our client, and apologize sincerely.


**Today 2024-12-19**

Hi Assen,

Thank you for your update.

The proforma invoice was sent to you by mistake yesterday at 10:03 AM and was corrected and resent the invoice at 10:08 AM yesterday.

We've resent another email today 19/12/24 with the invoice, please check it. 

Thank you

Betygsatt 4 av 5 stjärnor

Good stuff!

Overall, the service was very good. The only minor hitch was that information I sent to pass on to the courier didn't reach the person making the delivery and it failed the first time. However, this may have had nothing to do with iRobust Tech. The courier co. may not have forwarded the info. If that's excluded, my rating would be 5*. Many thanks!

6 augusti 2024
Betygsatt 5 av 5 stjärnor

Great service

It was nice to talk to someone who could understand me and answer all questions truthfully. Everything was explained in detail from the origin of the products right to delivery and guarantees. Service you rarely find in this country.

23 juli 2024
Betygsatt 5 av 5 stjärnor

Trouble-free

Trouble-free order and follow up email responded to timeously. Would certainly recommend.

3 juni 2024
Betygsatt 4 av 5 stjärnor

POOR COMMUNICATION

The prices are way cheaper than the average prices around and your package will arrive eventually but I don't understand how they so poor in communication especially in this world of scams today after buying something very expensive.I literally had to email them 3 times for information and eventually had to call them TWICE,they never communicated without me saying anything.They should be saying the dates they expecting the product and if there's a delay,communicate to keep the customer at ease but they just want to tell you only on the day they'll deliver the product out of nowhere,what if you're unavailable on that day.Constant communication is very important. But overall the product (S23 ultra) arrived in good condition and all.

26 mars 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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