Ivy Palmer Live-in Care Omdömen 

17
•
TrustScore 4.5 av 5

4,3

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Företagsinformation

  1. Hemsjukvård

Skrivet av företaget

Ivy Palmer Live-in Care provides 24/7 home care support for people wishing to remain independent in their own homes. Our live-in carers deliver safe and high quality 24 hour care at home. The team have strong clinical and NHS management backgrounds and are professionals at delivering high quality care right into people's own homes. Many individuals benefit greatly from have a safe and expert carer live with them. We are guests in your home and you are in charge of how things are done. Call us on 0330 0535014 to find out why so many people trust us and what we can do for you.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

17 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(17)

0 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

holiday

Holiday was enjoyed , damage to mat in caravan as user had electric chair , carers didn't take photographic evidence , so lost £100 deposit , otherwise was a nice holiday , if very expensive !

24 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We were all very impressed with this…

We were all very impressed with this company.
All the staff are very friendly, supportive and helpful.
It's great to feel safe in the knowledge that my dad has the support all the time with leading his life and doesn't have to move out of his house where he is happiest

14 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

IP employs really caring individuals…

IP employs really caring individuals who take the time to get to know their clients, listen to their needs and provide great service. They respect the client's home and build good relationships to become a good companion as well as a carer.

31 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely carers and very helpful staff

My parents have had live-in carers from Ivy Palmer for about the past 6 months. The first one was organised by Monday when an urgent need for care arose on the Friday. All the carers have been lovely people providing a consistently high standard of care, and the office staff have been helpful and accomodating when changes of circumstance have arisen. Only once was there a slight gap in care when one carer had travel problems. I would have no hesitation in recommending Ivy Palmer to anyone looking for live-in care!

27 juli 2022
Omdöme utan inbjudan
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Svar från Ivy Palmer Live-in Care

Thank you for your feedback we really appreciate it

Betygsatt 4 av 5 stjärnor

Working with Ivy Palmer has been a good…

Working with Ivy Palmer has been a good experience for me. The families I worked with so far we're very nice people to work with and more so the patients I looked after all requiring different forms of care and support. I am hoping to work with the agency for a long time to come.

24 juni 2022
Omdöme utan inbjudan
Logotyp för Ivy Palmer Live-in Care

Svar från Ivy Palmer Live-in Care

Thank you Alice and we hope to be working with you for a long time to come too.

Betygsatt 5 av 5 stjärnor

Samantha

Ivy Palmer Live-in Care is the best company to work for, they care for their staff and the service users. They're reliable and very professional.
The management and staff team are attentive and very supportive.

23 juni 2022
Omdöme utan inbjudan
Logotyp för Ivy Palmer Live-in Care

Svar från Ivy Palmer Live-in Care

Thank you for your kind comments

Betygsatt 1 av 5 stjärnor

Please

Please, dear company, please, explain to your clients that we - the live-in carers - are there to work 12 hours with 2 hours rest during time of our choice! We are NOT providing care 24/7! Its impossible! And its against the law!

20 juni 2022
Omdöme utan inbjudan
Logotyp för Ivy Palmer Live-in Care

Svar från Ivy Palmer Live-in Care

Thank you so much for your comments we take them on board and would like to reassure you that we would never tell as prospective customer that you can work 24/7. If you experience difficulties please call us so that we can help to resolve them

Betygsatt 1 av 5 stjärnor

Just dreadful

Just dreadful - was sent a very incompetent carer who we have now reported to the police

1 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast and impressive response.

Fast and impressive response.
After a sudden development I first contacted Sue on a Friday morning needing a new live in carer to start that Sunday, 48 hours later. She asked for half an hour to make some calls, and came back with two people available to help. Amazing.

8 februari 2022
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Svar från Ivy Palmer Live-in Care

Thank you for your review

Betygsatt 5 av 5 stjärnor

A great agency!

I have found the kindness and understanding of this agency wonderful. The carer has provided companionship, good cooking, and help when needed. Sue who took my call is so personable and friendly, I immediately felt at ease. I highly recommend. Thank you.

4 februari 2022
Logotyp för Ivy Palmer Live-in Care

Svar från Ivy Palmer Live-in Care

Thank you Jo

Betygsatt 5 av 5 stjärnor

Ivy Palmer Care were responsive and…

Ivy Palmer Care were responsive and offered a choice of live-in carers. We were able to choose a very experienced lady who was able to start within 3 days. Communication has been good and regular, and we're happy that Dad is in good hands in his own home.

31 januari 2022
Logotyp för Ivy Palmer Live-in Care

Svar från Ivy Palmer Live-in Care

Thank you Sally

Betygsatt 5 av 5 stjärnor

Great, understanding team

Shireen from Ivy Palmer has been a star from the start. We rang before Christmas desperate for a carer as my dad was let out of hospital, she found one instantly and we have had great care ever-since. The situation is always changing and the team are super flexible and understanding.

The two carers we have had have been just what my dad has needed to push him towards a more independent life

28 januari 2022
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Svar från Ivy Palmer Live-in Care

Thank you for your review

Betygsatt 5 av 5 stjärnor

A very quick and efficient service

A very quick and efficient service. We were matched with a suitable carer for my father in law and he started looking after him the next week. So far so good!

28 januari 2022
Logotyp för Ivy Palmer Live-in Care

Svar från Ivy Palmer Live-in Care

Thank you for your review

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