Love my new glasses with clip on sunglasses, best purchase all summer 😎the staff were really lovely in Edinburgh and very helpful, they measured and checked everything thoroughly, to make sure my gla... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Se mer
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After purchasing spectacles I felt they were uncomfortable to wear, and returned to the Edinburgh St James Quarter store. I received an excellent service from Jodie (Asst. Manager). She replaced my sp... Se mer
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It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Se mer
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Företagsinformation
Skrivet av företaget
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Kontaktuppgifter
St James Quarter, 3rd Floor, EH1 3AD, Edinburgh, Storbritannien
- 0141 334 9044
4,9
Utmärkt
486 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I found an available person who helped me efficiently.
I was told to wait for 5 minutes in the shop, but I saw another person doing nothing and asked whether she was able to find my order and do the checks necessary for me to take them away. This was done efficiently and effectively
4 november 2025
Svar från IOLLA - Edinburgh
Hey, thanks for taking the time to write this review! We apologise for the slight delay in our showroom, however we’re so glad to hear you had a great experience with us. Hopefully we will see you again soon!
Great choice of glasses Great staff who…
Great choice of glasses Great staff who are very professional in their customer dealings
27 oktober 2025
Svar från IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Richard! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Your staff were outstanding
Your staff were outstanding. They alweys are
29 oktober 2025
Omdöme utan inbjudan
Svar från IOLLA - Edinburgh
Wow, this is so fantastic to hear David! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Svar från IOLLA - Edinburgh
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Svar från IOLLA - Edinburgh
It's great to hear you had a great IOLLA experience Verna! Thanks for taking the time to write us a lovely review
Very happy
Stunning range of glasses to choose from that you just don't find on the high street. Staff were friendly and efficient and glasses were delivered in no time at all. The price was also fantastic - definitely recommend!
18 oktober 2025
Omdöme utan inbjudan
Svar från IOLLA - Edinburgh
Wow, this is so fantastic to hear Bex! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Svar från IOLLA - Edinburgh
Thank you so much Fiona! We really appreciate your kind words
Good quality glasses
Good quality glasses , good customer service
Build time takes too long tho.
22 oktober 2025
Svar från IOLLA - Edinburgh
Hi Chris! We're so sorry to hear that you're unhappy with our delivery times. We quote a lead time of 6-12 working days for all prescription orders and can see that your glasses were available for collection on working day 8 despite your order being quite complex.
Thanks for taking the time to share your feedback with us though, hearing from our customers helps us learn and grow as a business. A member of a customer support team will reach out shortly to see if we can help in any way
Great service
Great service. And very quick. Love the designs and concept of one price. I will be back for more very soon
21 oktober 2025
Svar från IOLLA - Edinburgh
Hey Gill, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Good product choice
Great marketing. Helpful staff who were knowledgeable about their product.
Love the modern styles
21 oktober 2025
Svar från IOLLA - Edinburgh
Hey Anne, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Lovely staff
Lovely staff, experience is so simple, no hidden additional charges when you get to checkout. And glasses delivered to my door in 2 days - superb!
11 oktober 2025
Svar från IOLLA - Edinburgh
Hey Chris, wow what a lovely review, thank you so much! We look forward to seeing you back again soon.
Got my Iolla glasses refreshed
Got my Iolla glasses refreshed, I’m so happy with them
24 september 2025
Svar från IOLLA - Edinburgh
Hey Mercedes, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Love my new Specs
Love my new Specs. Enjoyed the experience of choosing and buying them .... with perfect unobtrusive service and advice....
I will also look after them with the refillable cleaner .
Thanks 👌👍
21 oktober 2025
Omdöme utan inbjudan
Svar från IOLLA - Edinburgh
Hey Helen, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Excellent support and service
Excellent support and service while choosing suitable frames.
The completed spectacles were perfect in performance, style -and very reasonably priced.
Highly recommended.
17 oktober 2025
Svar från IOLLA - Edinburgh
Hey Wendi, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Helpful advice from pleasant and…
Helpful advice from pleasant and attentive staff - very professional approach and excellent , quality specs!
16 oktober 2025
Svar från IOLLA - Edinburgh
Wow, this is so fantastic to hear! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Svar från IOLLA - Edinburgh
Hey Ben, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Not as expensive as you would think being in St James Quarter
Great choice of frames.
Great customer service.
Great price too.
16 oktober 2025
Svar från IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Brenda! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Svar från IOLLA - Edinburgh
Hey Jane, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Staff were very helpful
Staff were very helpful, glasses were delivered on time. All is good
15 oktober 2025
Svar från IOLLA - Edinburgh
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Svar från IOLLA - Edinburgh
Hey Zenia, thanks for leaving us this 5 star review! We hope to see you again soon.
Detta är Trustpilot
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