Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Se mer
Företaget har svarat
It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Se mer
Företaget har svarat
I hadn’t heard of IOLLA until my daughter told me about this company. I went in to buy non prescription sunglasses and was more than impressed with the range and price of the sunglasses. The staff wer... Se mer
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Accessibility of store within SJQ Layout and uncluttered ambience of store Staff - sales, the right blend of acknowledgement as a customer with clear confident direction to what I was looking for... Se mer
Företaget har svarat
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
St James Quarter, 3rd Floor, EH1 3AD, Edinburgh, Storbritannien
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Reasonably wide choice of modern frames. Liked the company’s philosophy, airy showroom and very helpful and honest staff.
Quick turnaround on glasses.

Svar från IOLLA - Edinburgh
Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb friendly, helpful customer service too at the St. James Quarter, Edinburgh store. Iolla was recommended to me by a client, and I'd also highly recommend. Thank you!

Svar från IOLLA - Edinburgh
I hadn’t heard of IOLLA until my daughter told me about this company. I went in to buy non prescription sunglasses and was more than impressed with the range and price of the sunglasses. The staff were also super friendly and knowledgeable. I bought a beautiful pair of sunglasses and will definitely go back if I need to get new reading glasses. I also have a couple of friends who intend to come into the store for their new prescription glasses. Great company

Svar från IOLLA - Edinburgh
Very nice assistants who took their time to help. The 1st visit, I wasn't very well and the assistant was very kind and got me a glass of water. I am thrilled with my new glasses - they are infinitely better than any I've had before. Many thanks.

Svar från IOLLA - Edinburgh
It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionate glasses that I don't really like. However shopping with IOLLA was a stress free experience. The staff were attentive and not overbearing, the options were fantastic and even though I was limited they went through every option with me. Even better it didn't take long and the prices were fantastic I saved hundreds of pounds!

Svar från IOLLA - Edinburgh
Staff always helpful
Love their glasses good quality last forever

Svar från IOLLA - Edinburgh
I was in Edinburgh and visited the store - I didn't have my prescription but tried on the 'cola fade' specs - the lady was very helpful on how I could do this via their website which I duly did on my return and soon received my glasses - well packaged and presented - they are excellent and I wear them every day!

Svar från IOLLA - Edinburgh
Very efficient, great range and friendly and helpful service in a pleasant store. The order was processed promptly and quicker than expected. Primarily it was all good value and I like my new glasses.

Svar från IOLLA - Edinburgh
Excellent service very knowledgeable friendly staff.

Svar från IOLLA - Edinburgh

Svar från IOLLA - Edinburgh
Great choice of frames service very quick & helpful staff
The cost for my Varifocals is now within my budget &I am so far very pleased withe result.

Svar från IOLLA - Edinburgh
Excellent customer service both on the phone and in store. Received order swiftly within timescales given and frames are good quality

Svar från IOLLA - Edinburgh
Accessibility of store within SJQ
Layout and uncluttered ambience of store
Staff - sales, the right blend of acknowledgement as a customer with clear confident direction to what I was looking for /and giving me space to try/consider
Counter team member was awesome in her care/diligence to tighten my new glasses to fit perfectly - so, much so, she inspired me to buy a second pair / I’ve known the brand since you first opened in Edinburgh but had lost track of where you were / perfect location

Svar från IOLLA - Edinburgh
I am very happy with the quality of the glasses as well as the personal service in the shop. Not too much fuss, just right. Thank you.

Svar från IOLLA - Edinburgh
It was very easy to choose, order and collect my new glasses. I’m very happy with them!

Svar från IOLLA - Edinburgh
Great staff, service, products, choice and price! Will definitely return. Staff knowledgable and patient! ⭐️⭐️⭐️⭐️⭐️

Svar från IOLLA - Edinburgh
Not my first pair of specs from Iolla!
Staff are always friendly and helpful.
Choice of frames is great..although due to my face shape I do tend to veer towards the same frames, just choosing a new colour.

Svar från IOLLA - Edinburgh
Ordered a replacement pair of glasses as sadly lost original pair. Paid extra £20 for express service and replacements were ready in 3 days. Fabulous service.

Svar från IOLLA - Edinburgh
Supreme service from start to finish. I was left alone to browse the massive selection of frames in my own time & as soon as I looked like I wanted help, the staff came to offer assistance.
From frame fitting to returning to collect the finished spectacles was so easy.
The aftercare offered is also second to none.
I cannot recommend their service enough. Price plus service equals a winning formula.

Svar från IOLLA - Edinburgh
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