I lost the parts from my initial purchase of a monitor arm for attaching it to the desk via a drilled hole. I contacted their support and they were kind enough to provide me with the replacement parts... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought one of Invision's monitor arm for two monitors that was missing a clamp, from a neighbor who promised to give it to me later. He never did. So, I reached out to Invision and even though my m... Se mer
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... Se mer
Företaget har svarat
Very prompt and helpful service. I was provided with free parts despite my purchase being several years ago. Highly impressed with the customer service
Företagsinformation
Skrivet av företaget
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
Kontaktuppgifter
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, Storbritannien
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
Outstanding Customer Support and Tailored Solutions from Invision!
I recently purchased a dual monitor arm from Invision but encountered compatibility issues with my two monitors and struggled with the arms not being tight enough. I reached out to Invision's customer support, and I must say their service is immaculate. They took the time to understand my monitors and current setup, offering product recommendations perfectly tailored to my needs. Invision's customer service is incredibly helpful and responsive, resolving my issues promptly and efficiently. If you have any concerns, don't hesitate to contact them—they will go above and beyond to solve your problems. Highly recommended!
Media wall
Updated at every movement of my order from placing to shipping and delivery. Great email confirming despatch and delivery. Extremely professional and polite sales Representative Lorna.
Truly appreciate
Great customer service and dual monitor arm
Great dual monitor arm, great customer service! After having received a package with missing parts, I contacted support and got help right away. I got clear instructions and a refund after returning. The way they handled it is great and I'm very happy with the dual monitor arm. Very solid and looks great on my desk!
Excellent arms with easy assembly
Excellent arms with easy assembly, perfect for a double monitor set-up with more freedom than the cheap and cheerful Amazon ones.
Delivery was prompt via DPD, and I get the impression that I'll be able to contact them easily. if I needed, since they're a genuine UK company
Invision Supporto TV Parete per 37-75 Pollici
Supporto TV construito benissimo ha tutti gli accessori per il montaggio, inoltre l'assistenza clienti è veloce nelle risposte e sono gentilissimi
Fabulous service!
We had a questions about mounting a new TV on an existing Invision wall bracket. Sent an email and got a same day response. When we asked another question, again the staff were very helpful and friendly.
German customer: thanks a lot
German customer:
Sehr schneller Support, sehr hilfreich und unterstützend. Gibt bebilderte Anleitungen und kümmert sich um seine Kunden.
Good job, guys
Great customer service
I had bought I vision products before and been impressed with the quality and value for money. I contacted them by email to recommend a product for a specific application. The response was prompt, helpful and professional.
Customer satisfaction is their top priority
I had a problem with my monitor arm and contact the support. The support I experienced was kind and very helpful. I got a newer version of the monitor arm as a replacement which worked perfectly. At all times I felt that Invision's main priority is customer satisfaction. This customer support is the best experience I had among all the customer supports I experienced to date.
Good Customer Support
Had an issue with one of the arms, reached out to customer support and they were very helpful, lots of communication and suggestions to fix the issue. In the end a replacement part waws needed and was sent out. One of the better customer support expericences I have had
My query was dealt with swiftly and…
My query was dealt with swiftly and with clear and precise instructions. I would definately recommend their products.
Amazing products and a customer support…
Amazing products and a customer support that goes above and beyond to help it's customers. I had an issue with a part I misplaced and the support I got from and advisor called Anna was perfect and efficient solving my issue in just one day after sending my support ticket. Highly recommend the company.
Excellent Customer Support
Excellent Customer Support
Solid and stable monitor arm
Worth the money
Super Kundenservice
Hatte Probleme mit einer Monitorarmhalterung. Habe mein Problem per Email geschildert und direkt am nächsten Tag Hilfe vom äußerst freundlichen Kundenservice erhalten.
fantastic service
fantastic service. i would hihly recomend their products. ive been using it for several years now with many tv brackets and glass shelves.
Good customer service
They took care of me very quickly and efficiently, they solved my problem.
Outstanding customer service
moved house and lost some of the bits needed to re mount TV holder on wall. Invision couldn't have been more helpful, sending everything I need for free
Brilliant customer service
thanks you to everyone at invision
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