Ordered a cork background for my vivarium, £50+. Receive an e mail saying it was being packed and they would send a further email with despatch details. Didn't hear anymore for a week. Chased the ord... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I placed an order to set up our first vivarium for my daughter's bearded dragon. The items we're posted in excellent time and really well packaged. Sadly, we had an out of box failure of a Uvb li... Se mer
My birds love the mealworms received from Internet Reptile. Very quick delivery. Worms quite small when they arrive so plenty of time before they go on to the next stage of their lifecycle. If yo... Se mer
We're a budgie charity in the north west & have had a great experiences buying from these guys. We buy our UV bulbs & cork bark products - all great availability on the website, delivery & packaging e... Se mer
Företagsinformation
Kontaktuppgifter
Unit 10 Clarke Road, NG2 3JJ, Nottingham, Storbritannien
- 0115 8377877
- support@internetreptile.com
- internetreptile.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service by Internet Reptile
Great service by Internet Reptile, excellent product, shame Royal Mail let the side down, paid for 24hr Tracking, turned up a day late.
Always get excellent service and good…
Always get excellent service and good value for money :-)
Order placed on Monday
Order placed on Monday, delivered by Wednesday and saved me a visit to the local reptile store!
Great quality product for my reptiles
Great quality product for my reptiles, especially the livefood. In the words of my bearded dragon.
"Bugs are yummy"
Really reliable company
Really reliable company, I order regularly and I’ve always had quick delivery, safely packaged.
Highly recommend. Super fast delivery
Great company and really good website.I managed to find exactly what I needed really quickly. The delivery was extremely quick too! Highly recommended and I will definitely be using them again
Bought a 4 ft viv and sun lamp
Bought a 4 ft viv and sun lamp. Was impressed at the light and the viv. Fast delivery. And competitive price. Thank you internet reptiles, I will be back for more. ww
Great January sale prices and quick…
Great January sale prices and quick delivery
Great value & low prices!
Always have amazing deals on and the pricing of items is really competitive! Have used these guys a lot recently and the customer service is top notch. Delivery is always exceptionally quick (usually next day) and items are packed very well. Thank you so much as always!
Will definitely use again
Made an order for a complete reptile setup which was received very quickly, once everything was set up unfortunately a piece of equipment was faulty, was definitely damaged while being delivered. I contacted Internet Reptile and explained what happened, they was quick and responsive to my query, they sent me a link for a returns label. As soon as they received it back they released a replacement which I got within 2 days. I will definitely be using and recommending them to others. The actual setup is exactly how it's described on website and looks brilliant.
Great company!
Great company to deal with! Excellent customer service and quick delivery! Best value of money when buying reptile kit, I use them every time!
A Star company, huge amount of stock, low prices, quality customer service
You cant beat Internet Reptile, for both value for money and fantastic customer service. I have a rather large Exotics room, with well over 300 reptiles and inverts, I always look to Internet Reptile first when needing supplies. They hold a large range of stock, and are usually the first to offer new products that are released on the market, I am a big Arcadia fan girl, and it seems that Internet Reptile are too, as I always find what i am looking for here.
I have placed numerous orders per year, and I have only ever experienced two deliveries containing damaged products, which was obviously caused by the delivery service, both times replacements with extra's have been posted out either the same or following day after I made contact. Customer service doesn't get any better than this, and you will be far fetched to find their stock at a lower price else where.
Thankyou Internet Reptile, I appreciate you hard work, and so do my wonderful animals.
Extremely easy process
Quick delivery and no problems with the order. Great prices :) put in another order within 2 days of first order after already receiving the first. Great service.
One of the best reptile sites
The website is always easy to navigate and some of the best prices among all the online reptile stores. Everything has always arrived within a few days and always good quality.
Great reptile site…
I would definitely recommend internet reptiles for all your reptile needs the staff are always friendly and helpful and if you have a problem with your order they will always sort it out.The live food always arrives fresh and healthy.
My order got lost but customer service was helpful
I placed an order which got lost and it was hard to reach customer service to discuss the issue. But once I got a reply they were very helpful and offered to either replace the missing order or give me a refund.
Great quality insects
Great quality insects, good price and good customer care. Can recommend.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








