Ordered a cork background for my vivarium, £50+. Receive an e mail saying it was being packed and they would send a further email with despatch details. Didn't hear anymore for a week. Chased the ord... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I placed an order to set up our first vivarium for my daughter's bearded dragon. The items we're posted in excellent time and really well packaged. Sadly, we had an out of box failure of a Uvb li... Se mer
My birds love the mealworms received from Internet Reptile. Very quick delivery. Worms quite small when they arrive so plenty of time before they go on to the next stage of their lifecycle. If yo... Se mer
We're a budgie charity in the north west & have had a great experiences buying from these guys. We buy our UV bulbs & cork bark products - all great availability on the website, delivery & packaging e... Se mer
Företagsinformation
Kontaktuppgifter
Unit 10 Clarke Road, NG2 3JJ, Nottingham, Storbritannien
- 0115 8377877
- support@internetreptile.com
- internetreptile.com
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
would be 5 star but recieved less…
would be 5 star but recieved less livefood then stated
15 out of 25 locust about 50 out of 100 calciworms
5 silkworm dead 5 locust dead 2 roach dead
Great service- highly recommend
Delivery was so fast and I was updated the whole time. Such a great service. The crickets arrived alive and there were so many in the box and all in great condition. I am going to try the substrate but it looks fabulous. Such a positive experience all round. Thank you
I ordered some honey sticks for my…
I ordered some honey sticks for my buddies and after few days received email that “we have cancelled your as per your request and money have been refunded” which I didn’t even know.
I contacted them and come to know that they don’t have in stock WOW what a way to cancel an order, so unprofessional
And I am still waiting for my money back as it have not hit my bank yet. Not a good experience and won’t give them a second chance. Bye for ever
Can't complain about the service and…
Can't complain about the service and value for money always use for my item's i need for my snakes and spiders, again recommend to all.
Competitive Prices, Reliable Shipping
Internet Reptile have a great range of products at competitive prices, & do really fast shipping; keeping one updated. This is important for me, as my work hours make it near impossible for me to be at home for deliveries; so things MUST come on my days off, & due to Internet Reptiles fast dispatch, it's easy for me to calculate for the arrival to be on one of my days off. Also, I ordered a replacement tank for a 6-7 year old one that was just past it's best, so pick up would have been really hard to do due to the weight.
Excellent service as always
Excellent service as always, such a shame you have my size Viv or I would of ordered from you
Ordered over £200 worth of items from…
Ordered over £200 worth of items from here. Over two weeks later we are still without the order or a refund.
They claim it was delivered ‘to a safe space’ which the delivery company states was at our front door on full view of everyone on a main road.
Internet reptile are saying it’s nothing to do with them.
So if you order from here, stay in your house from the moment you order until you’ve received your item coz you will get no help if it’s not delivered and they will just abandon the parcel. The delivery company have tried to intimate us and an elderly neighbour, snooping around after we raised the issue, internet reptile do not care.
Won't shop anywhere else
Internet reptile is my genuine "go to", for all things needed for my scaly family.
Best prices!
Easy to use website!
Huge selection!
& fab postage!
Happy to recommend to everyone.
Absolutely fantastic and would order…
Absolutely fantastic and would order again and again
Internet Reptile has got their act…
Internet Reptile has got their act together. Great products for all your reptile needs. Orders are processed quickly and delivered when they say they will. All the products I have purchased for quite a large collection have arrived on time and packaged for delivery correctly. In all the times I have used Internet Reptile I have not had one problem and that's why they are my go to online supplier. 5 Stars from me.
Great Company
Great Company, the large locusts are on the smaller side, but I have no issues with the company at all :)
Great price and service well packaged…
Great price and service well packaged easy to use website
Tried to initiate a return
Tried to initiate a return, was slightly late as I'm disabled and struggle to get out and about.
Emailed as directed with requested details.
Was told I can't return.
I'll only be using this website again now if I really need to.
Customer support could do with improvement.
Heart warming
The knowledge that they bring and a pice of mind I felt welcome when I visited the shop i would recommend this shop of anyone
Good customer service
5 stars
Ordering was easy, all bugs arrived fast and healthy would reccomend.
Really great internet shop
Really great internet shop, all the products you need at really great prices. Regular discounts and the reward system is actually worth it! Really good customer service, with any queries, issues or faulty items. Very quick to sort and easy to deal with. Delivery always super quick!
Live food and dry goods
My mixed order of dry goods and live food were well packaged and were dispatched quickly. Delivery was within 24 hrs. The live food was in good condition. The shedding caves are very small irl so would only recommend for very small geckos such as viper or dune.
Excellent service and great products.
Excellent service and great products.
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