My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company went over and above to support me when asking whether they would be able to provide cover for a specialist/niche area of my profession. Even though in the end I didn't need that cover, th... Se mer
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I've never been more impressed with an insurance provider. The entire process was straightforward and easy to navigate, and when I had questions about my online quote, I was able to speak with a real... Se mer
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As I was on my overseas holiday at the time of renewal, I had to call rather than just filling the form. The person that took my call was efficient in verifying my identity, reason for call and taking... Se mer
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Företagsinformation
Skrivet av företaget
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktuppgifter
Level 2, 696 Bourke Street, 3000, Melbourne, Australien
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really easy website to navigate
Really easy website to navigate; easy to renew - highly recommend.
23 juni 2026
Svar från insurance.com.au
Hi Sara,
Thank you for the lovely review. We are always looking for ways to improve the process, so we are glad to hear you had an easy renewal. We also appreciate the recommendation. :)
Svar från insurance.com.au
Hi Roger,
Thank you for the great review. We are glad you had an easy renewal with insurance.com.au.
Professionally handled…
Receiving a timely reminder about the deadline is helpful. Completing the request for a quote is made easy with some repopulating. The insurance being affordable is a big plus.
1 juli 2026
Svar från insurance.com.au
Hi Carolyn,
Thank you for your review. We're pleased to hear the renewal process was straightforward, our reminders were helpful, and you found our cover to be great value. We appreciate your support.
The response was quick and efficient
The response was quick and efficient. I needed to upgrade my insurance and it was done very promptly.
24 juni 2026
Svar från insurance.com.au
Hi there, Thanks for taking the time to leave a review. We’re glad to hear the upgrade to your insurance was handled quickly and efficiently.
The process was efficient and timely.
24 juni 2026
Svar från insurance.com.au
Hi Freddy
Thank you for your review. We are glad you had a quick and timely experience with insurance.com.au.
Svar från insurance.com.au
Hi Melanie,
Thank you for the review. We are glad to hear you had a 5-star experience with insurance.com.au.
Svar från insurance.com.au
Hi Peter,
Thank you for the review. We are glad our team could help assist you.
The whole process was made easy and…
The whole process was made easy and simple to follow. The reminders I was receiving seemed a bit too frequent but then they did help me remember to renew my policy.
29 juni 2026
Svar från insurance.com.au
Hi Bron,
Thank you for your feedback. We are glad to hear the renewal process was easy to follow and that our reminders helped you renew your policy. We also appreciate your comments about their frequency and will pass your feedback on to the team.
Quick and easy to renew.
29 juni 2026
Svar från insurance.com.au
Hi Louise,
Quick and easy is what we are all about at insurance.com.au. Thank you for the review.
So kind and efficient
29 juni 2026
Svar från insurance.com.au
Hi Mark,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
More than my bank could manage..
Helped me out of a payment bind with a workaround - far more then my bank was able to do.
Thank you - appreciate it.
29 juni 2026
Svar från insurance.com.au
Hi MH,
Thanks for your great review! We are pleased that our team could help resolve the issue and make the process easier for you.
Very easy to navigate the process given…
Very easy to navigate the process given I am not technically competent. So It is excellent as far as I am concerned! Thank you.
26 juni 2026
Svar från insurance.com.au
Hi Rita, Thank you for your review. We're pleased to hear you found the process easy to follow. Making insurance simple and accessible for all our customers is something we strive for.
Great customer Service
The staff member I spoke to on the phone was very helpful and I was able to pay my insurance in a timely manner.
29 juni 2026
Svar från insurance.com.au
Hi there,
Thank you for your kind feedback. We're pleased to hear our team was able to assist you and make the payment process quick and easy.
Svar från insurance.com.au
Hi Karen, Thank you for your review. We aim to make our information clear and easy to understand, so it's great to hear this was your experience.
Prompt renewal and review
I really appreciated the speed with which you reviewed my application to renew my insurance. The only thing that did not work for me was the number of reminders to renew, via text and email.
25 juni 2026
Svar från insurance.com.au
Hi Sally,
Thank you for your feedback. We're pleased to hear you appreciated the quick turnaround on your renewal. We also appreciate your comments regarding our renewal reminders and will share your feedback with the team as we continue to improve our customer experience.
Svar från insurance.com.au
Hi Sharon,
Thank you for the great review. We are glad you had a simple and easy experience with insurance.com.au.
It was easy and quick
21 juni 2026
Svar från insurance.com.au
Hi there,
Thank you for the great review. Quick and easy is what we are all about at insurance.com.au.
The renewal process was easy and…
The renewal process was easy and painless
The price was reasonable
28 juni 2026
Svar från insurance.com.au
Hi Jennifer, we're glad to hear you found the renewal process easy and that you were happy with the price. We appreciate you choosing insurance.com.au.
Easy renewal process
Easy renewal process.
Prompt.
Nil personal engagement which wasn't required in this instance.
15 juni 2026
Svar från insurance.com.au
Hi Louise,
Thank you for the review. We're pleased to hear you found the renewal process easy.
Svar från insurance.com.au
Hi Sandra,
Thank you for the review. We are glad to hear you had a great experience with insurance.com.au.
Detta är Trustpilot
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