My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company went over and above to support me when asking whether they would be able to provide cover for a specialist/niche area of my profession. Even though in the end I didn't need that cover, th... Se mer
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I've never been more impressed with an insurance provider. The entire process was straightforward and easy to navigate, and when I had questions about my online quote, I was able to speak with a real... Se mer
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As I was on my overseas holiday at the time of renewal, I had to call rather than just filling the form. The person that took my call was efficient in verifying my identity, reason for call and taking... Se mer
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Företagsinformation
Skrivet av företaget
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktuppgifter
Level 2, 696 Bourke Street, 3000, Melbourne, Australien
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy to make a insurance
6 augusti 2026
Svar från insurance.com.au
Hi Xuefeng,
Thank you for the great review! We are glad you had an easy experience with insurance.com.au.
The input screen is not very user…
The input screen is not very user friendly. Also, the absence of EFT & Bpay is not acceptable. I had to talk to a customer service officer for several minutes to convince that our company do deal with EFT and Bpay only for payments. we do not use and have Cr or Dr cards in the company name.
6 augusti 2026
Svar från insurance.com.au
Hi Guna,
Thank you for taking the time to share your feedback.
We're sorry to hear the process wasn't as straightforward as expected. We appreciate your comments and will share them with the relevant team as we continue to improve the customer experience.
Quick Response and excellent commitment
Quick Response, attention to details and commitment
4 augusti 2026
Svar från insurance.com.au
Hi there, Thank you for your review. We are pleased to hear our team delivered a prompt and attentive service.
Fast and efficient
4 augusti 2026
Svar från insurance.com.au
Hi there,
Thank you for your review. Providing fast and efficient service is something we strive for, so it's great to hear this was your experience.
Little bit of a convoluted process to…
Little bit of a convoluted process to make a notification regarding a potential complaint and having to work through brokers rather than the insurer though I respect you need adequate details. Solicitor was excellent
4 augusti 2026
Svar från insurance.com.au
Hi Eric,
Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to hear the solicitor provided excellent support. Your comments have been noted as we continue to review and improve our processes.
Svar från insurance.com.au
Hi Cynthia,
Thank you for the great review. We are glad you had a good experience with insurance.com.au.
Difficulty renewing
Difficulty renewing. Too many calls to remind me to renew. My other insurance companies (car, home, health) didn’t ’remind’ me with several call. Like I don’t know it’s due/lapsed! My business is with my professional association. Insurance House and a bi-product of that. I clearly can’t renew with insurance.
And it’s expensive! I would have thought that a partnership with my association would offer a better price. I’ll be looking elsewhere next year
29 juli 2026
Svar från insurance.com.au
Hi Lydia,
Thank you for taking the time to leave a review.
We are sorry to hear we didn't meet your expectations. Your feedback is important to us, and we'd appreciate the opportunity to better understand your experience. Please contact us on 1300 468 730 or support@insurance.com.au so we can assist you further.
Svar från insurance.com.au
Hi there,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
Svar från insurance.com.au
Hi Charles, Thank you for your feedback. We're pleased to hear you found the process efficient and appreciate you taking the time to leave a review.
The quote process was simple…
The quote process was simple to understand and thorough for assessing my needs. My insurance documents came through quickly after purchasing.
26 juli 2026
Svar från insurance.com.au
Hi there,
Thank you for your review. We are glad you found the quote process straightforward and that your insurance documents arrived quickly. We appreciate you choosing insurance.com.au.
Excellent company
25 juli 2026
Svar från insurance.com.au
Hi Vlad,
Thank you for the great review. We are glad to hear you had an excellent experience with insurance.com.au.
A great experience
A great experience. Applying online was really easy and customer service helped me quickly and helpfully with my queries.
31 juli 2026
Svar från insurance.com.au
Hi there,
Thank you for the lovely review. We are glad you had an easy experience online and with our customer service team; that's exactly what we aim for at insurance.com.au.
Helpful,friendly, patient and professional
Helpful,friendly, patient, efficient,explaining things well!
31 juli 2026
Svar från insurance.com.au
Hi Jane.
Thank you for the great review. We are glad to hear you had a positive and clear experience with our customer service team.
easy to renew !
23 juli 2026
Svar från insurance.com.au
Hi Ruth,
Thank you for the great review. We are glad to hear you had an easy experience renewing!!
It was easy to navigate
23 juli 2026
Svar från insurance.com.au
Hi Wajiha,
Thank you for the review. We are glad you had an easy experience with insurance.com.au.
Svar från insurance.com.au
Hi Dawa,
Thank you for the review. We are glad you had an easy experience with insurance.com.au.
Svar från insurance.com.au
Hi Dimple
Thank you for the great review. We are glad to hear you had an easy renewal with insurance.com.au.
Svar från insurance.com.au
Hi Rosalin,
Thank you for the great review. We are glad you had a quick and efficient experience with insurance.com.au.
Was easy to do
20 juli 2026
Svar från insurance.com.au
Hi Sue,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
Svar från insurance.com.au
Hi Nurhayati,
Thank you for the great review. We are glad you had a smooth experience with insurance.com.au.
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