My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company went over and above to support me when asking whether they would be able to provide cover for a specialist/niche area of my profession. Even though in the end I didn't need that cover, th... Se mer
Företaget har svarat
I've never been more impressed with an insurance provider. The entire process was straightforward and easy to navigate, and when I had questions about my online quote, I was able to speak with a real... Se mer
Företaget har svarat
As I was on my overseas holiday at the time of renewal, I had to call rather than just filling the form. The person that took my call was efficient in verifying my identity, reason for call and taking... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktuppgifter
Level 2, 696 Bourke Street, 3000, Melbourne, Australien
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliantly followed up
Brilliantly followed up
Reminded me then followed up when I didn’t realise their email was the approved policy, reminding me again via text. Brilliant. Thank you 🙏
14 juli 2026
Svar från insurance.com.au
Hi there, Thank you for your wonderful feedback. We're glad our team and communications could help make the process as straightforward as possible. We appreciate your support.
Quick response and thorough follow‑up
Quick response and thorough follow‑up. Clear, professional communication. Appreciate your help, Reign.
7 juli 2026
Svar från insurance.com.au
Hi Julio,
Thank you for the great review. We are glad Reign was able to provide helpful and professional assistance; that's what we are all about at insurance.com.au.
Svar från insurance.com.au
Hi Denise,
Thank you for the great review. We are glad you had a quick experience with insurance.com.au, that's what we are all about.
Always helpful and efficient
13 juli 2026
Svar från insurance.com.au
Hi Maurice,
Thank you for the great review. We are glad you had an efficient experience with insurance.com.au.
Svar från insurance.com.au
Hi Le, Thank you for the great review. We are glad you had an easy and quick experience with insurance.com.au.
Easy to apply online
Easy to apply online.
Great price and possibility to cover several modalities.
6 juli 2026
Svar från insurance.com.au
HI Kristina,
Thank you for the great review. We are glad you had an easy and affordable experience with insurance.com.au.
Quick and thorough response
5 juli 2026
Svar från insurance.com.au
Hi Tijana,
Thanks for your review! We're glad our team could provide prompt assistance.
Easy navigation for self service
Easy navigation for self service, quick registration. Not a lot of paperwork required, easy to make payments.
11 juli 2026
Svar från insurance.com.au
Hi Lucretia,
Thank you for your review. We aim to make arranging insurance as simple and convenient as possible, so it's great to hear you found the process easy to navigate.
Svar från insurance.com.au
Hi Vanessa, Thank you for your feedback. We're pleased to hear you found our information clear and informative.
Svar från insurance.com.au
Hi Nigel, Thanks for your review! We're glad you found arranging your insurance simple and were able to choose the cover that suited your needs.
Svar från insurance.com.au
Hi Samantha,
Thank you for your feedback. We're pleased to hear you found the application process quick and easy.
Svar från insurance.com.au
Hi Amy,
Thanks for your review! We're glad you found the process straightforward and that the complimentary insurance has been helpful.
Svar från insurance.com.au
Hi David, Thanks for your great review. We are glad you had a quick and easy experience with insurance.com.au.
Was fast with confirming my insurance…
Was fast with confirming my insurance when I had been delayed in renewing.
1 juli 2026
Svar från insurance.com.au
HI Natalie, Thank you for your review. Providing timely support is important to us, so it's great to hear we could assist you with your renewal.
Seamless assistance.
8 juli 2026
Svar från insurance.com.au
Hi Janet,
Thank you for the 5-stars. We are glad you had a good experience with insurance.com.au.
Svar från insurance.com.au
Hi Craig,
Thank you for the great review. We are glad you had a positive experience with insurance.com.au.
I had a complaint made by a patient's…
I had a complaint made by a patient's mother in 2021 over one line in his assessment report. I keep getting told that my application cannot be processed immediately and someone will get back to me. I find this to be frankly quite annoying.
6 juli 2026
Svar från insurance.com.au
Hi Aneeta,
Thank you for taking the time to share your feedback. We understand delays can be frustrating, particularly when you are waiting for an update. Some applications do require additional review, but we appreciate your comments and would welcome the opportunity to discuss your experience further. Please contact us on 1300 468 730 or support@insurance.com.au.
Professional Indemnity Insurance
This year, it has been a simpler platform to negotiate. In the past, it was cumbersome.
30 juni 2026
Svar från insurance.com.au
Hi Bernard, we are pleased to hear you found the platform simpler to use this year. The team is always looking for ways to improve the experience for our customers, so we appreciate you sharing your thoughts.
Ease of process
30 juni 2026
Svar från insurance.com.au
Hi Tejashree,
Thank you for the great review. We are glad to hear you had an easy process with insurance.com.au.
I have the coverage I want and I've…
I have the coverage I want and I've never had a difficulty.
30 juni 2026
Svar från insurance.com.au
Hi Cheryl,
Thank you for the great review. We are glad you had a good experience and never had any difficulty with insurance.com.au.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.