Instamove .com.au Omdömen 168

The men from Instamove were very friendly & respectful. Introduced themselves on arrival. Fast & thorough on packing up our house & unloading at our new house. Would highly recommend this company.

We have moved a lot! And from experience this company was 100% amazing from start to finish. From getting a quote, to follow up queries, the cost being beyond reasonable, to last minute changes and then complete professional guys on time on site and zero complaints even with a near vertical drive, faultless customer service.. when something is done well it makes all the difference. I’m so grateful for this company. Thank you for making our life changing relocation so much easier!

David and Juan Sebastian moved house for me. They were fantastic. Punctual, hard working, careful with furniture and friendly. Very happy with the service. Excellent.

Isaac and Eduard were brilliant with our move.

They were professional, friendly, and extremely efficient, despite the dismal weather and challenging moving conditions (tight doorways and hard angles). They were punctual, organised, and made the actual move such a breeze, and it was well within the quoted times.

Every step was easy, from the initial quote to the final payment, and the communication was clear and comprehensive. I thoroughly recommend Instamove based on my experience.

Jorge and Sergio,two of the most pleasant young men, moved us from Bendigo to Melbourne today. I cannot speak highly enough of the efficient, cheerful service provided by the boys.
Nothing was a trouble, they worked quickly and methodically.
The communication from Instamove was outstanding from start to finish.
Highly recommended company.

The two guys helped us moving today and they were very friendly and helpful. Even plugged fridges in with out having to ask for them to do it. Would recommend them 100%

Stiven and Boris did a great job. They didn’t stop once and made sure all of my items were well wrapped and secured. Particular detail was paid to fragile items. Nothing was damaged and they were very professional and just good blokes too. Highly recommend.

We received a call on the friday to say that the cost had increased because our furniture looked bigger than expected. This was a bit of a red flag but after some discussion the original quote was honered.
Isaac and Eduard were absolutely awesome, they arrived on time, were very polite and helpful.
They even played music, it set the vibe. They worked hard and actually finished up earlier than expected.
I would ask for them if using instamove.

I have moved many times and can say that Jorge and Sergio were the best movers we have ever had! It was a full service, they dismatled the beds and office desk and reassembled perfectly at the other side. They listened so well and ensured everything was placed exactly where we wanted it. I was honestly so stressed about the move today, but I had nothing to worry about, they really made the whole day so easy! I cannot thank Jorge and Sergio enough! To top it all off, the price was also so reasonable and less than we were expecting! Recommend them 5 stars!!

Over charged, damaged belongings and while they corrected the over charged they refuse to provide a solution for the damages due to "not making a profit" off our move.
Do not recommend the company for interstate or for moving items into storage. The damage could have been avoided if they just took the time and care in the process.

As they clearly mentioned the claim was made 2months after the move....hard to assess damage when furniture is mishandled and shoved in a storage unit, until you unpack the storage unit. A key point the company seems to skirt over. As I said would not recommend if you can not assess the damage from the day!

Cesar and Christian were on time, efficient, and took great care with all of my furniture, wrapping everything up before it got loaded on the truck, and were very careful at my new home when unpacking. Price that I ended up paying was in line with the 'moderate' quote that they gave me, but absolutely no huge surprise there given the amount of things they had to pack and unpack for me. Thought Instamove were very reasonably priced in comparison to a lot of the other quotes I got prior to moving. Highly recommend them!

Was moved by Julian and Martin yesterday (17/05/2025) and the move went perfectly. Both were very friendly and moved me as quick as they could. Nothing was broken or missing in any way. I was nervous as this was my first time hiring movers and am from overseas but the team was brilliant. The quote was accurate and there was no hidden cost unlike a lot of the other places i contacted.
5/5 experience
-Hayden

Fantastic move, Super Easy & stress free, InstaMove and Caesar & William took utmost care of every single item, carefully wrapped and delivered to the next destination. I will highly recommend these two guys for your move.

thank you Roosvelt and Jhon, made the move very easy !

It was a rainy day but Gustavo and Mateus were great to work with. Came on time, friendly and professional and got on with the work and handled items with care.

5/5 highly recommend.

Philipe and Diego were amazing. Keep up the great work.

Carlos and Andres were awesome! Really quick and efficient with out leaving a scratch, great conversation and good vibes without missing a beat. 10/10 recommend!

I had a house move booked for the 14/3/2025 and it really went poorly. The initial estimation service really failed, I noted that I had some larger items with the consultant (a few Arcade machines) and later before the move I sent photos. I was advise I needed a bigger truck only after I uploaded the photos of my stuff to their website, quote went up.

Then on the day, the removalist were very cautious about moving the arcade machines and didn't seem to want too, this took half an hour to work out, nothing loaded at this point. Decision was made to do two loads, arcade machines and bulky furniture first, as the new house was only 2-3 streets away, 5 minutes walking distance.
Second load took ages, and I had to authorize a quote variation for two moves. They took along time to load the truck on the second move, saying this is 'the real move now', I had pre-box as much as possible and my 30 square home somehow was re-assessed at 60+ squares. The last few hours they were really slow, I had some minor breakages (Broken bookshelf, feet ripped out of my wooden office desk) and scratched items.
At the end of the day hey were just shuffling boxes around inside the truck until I said to just unload them into the garage and finish up. 9.5 hours to move a couple of streets, and I had no choice but to accept and pay as they told me they will round-up to the next half hour for charging (~$100 plus GST).

When leaving the nearly ripped the bumper off my car not paying enough attention to what they were doing, if I didn't yell stop, it would've been a insurance job. I had to do another 5-6 loads in my ute the next day to finish the move.

So now with all this, my $850 - $1200 quote turned out ~$2100. At no point did they say that GST wasn't included in their hourly rate, I was shock how much it costed but had no option but to just pay.

The worst bit of all is THEY STOLE FROM ME. I had $600 in cash in my bedside draw (Stupid I know, but you are moving and make mistakes, you expect the people providing the service to have integrity) and it was gone after the move, I'm pretty sure I walked in on the guy when he took it too (as he had the draw open and jumped when I walked into the room), I just didn't realize until later on.

I called the company the following Monday and they said they would do an investigation and come back in 7 days. I haven't heard a thing and I've been really ripped off.

I WOULD RECOMMEND YOU DO NOT MOVE WITH THESE PEOPLE.

Many thanks to Carlos and David. We moved into to a 3 stories house with narrow stairs but they did an amazing job without doing any harm to our furniture and electronics. Highly recommended their service. Great attitude through out the job.

Extremely slow and bad service, slack, slow and on the phone a lot, when I hurry them up, they slow down even more, end up paying triple the price , they laugh loudly when I had to pay, because if I don't pay they refuse to unload the furniture from the truck, just because I mentioned that they were a bit slow and they were not happy , and have revenge immediately, so do not criticize anyone from this company, and do not use their service, you will end up paying way more, I have never seem such nasty, desperate, lazy, cheap people in my life. Very bad luck indeed