ITC Omdömen 

737
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have just returned from a fabulous holiday in Limassol, staying at the Amara hotel. It was Peter our travel consultant who suggested it to us. We’ve only known Peter for a short time, but he se... Se mer

Betygsatt 5 av 5 stjärnor

Booked our second trip with Inspiring Travel ( big shout out to Nick Upperton) as our first experience to Japan was so good. Once again Nick has sorted out our adventure with care and speed. He has cr... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Amazing service from Peter Sallis again to find a resort that meets our family needs and taste. Forte village was great we had an amazing time. The whole process with Peter and ITC was simple from sta... Se mer

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Betygsatt 5 av 5 stjärnor

Absolutely fantastic holiday. This holiday exceeded all expectations. Nikhil our main travel agent was exceptional! He tailored our trip to India by “ interviewing “ us to find out what we expected... Se mer

Företaget har svarat

Företagsinformation

  1. Researrangör

Skrivet av företaget

ITC has been leading the way in creating personalised luxury travel experiences for over 50 years. As the original luxury travel experts, we curate only the most exceptional experiences, tailoring them into bespoke escapes with meticulous care and attention. Our portfolio offers access to the world at its finest, from exclusive private residences to personalised yacht charters and prestigious live sports events, all with every detail seamlessly taken care of. Through our highly attentive team of travel concierge experts, we’re not here just for one holiday, but to be your trusted travel partner for all of life’s most precious moments.

Exclusively Tailored Travel

Skrivet av företaget

Leading the way in personalised luxury holidays across the world for over 50 years.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

737 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(737)

69 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Amazing customer service

Booked through inspiring Travel for the second time. Peter Sallis was excellent really listened to what was important for us on a holiday and was very quick to respond when I had a question whilst I was away in resort. It’s great to be able to pick up the phone to the same person who understands what you are looking for and gives you as much time as you need to think and talk through different options. Peter really goes above and beyond. We will be using again for our next holiday.

3 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have booked my family holidays…

I have booked my family holidays through inspiring travel , and particularly Peter Sallis , for many years . I am very particular about my holidays . Peter is outstanding in every respect (converting my requirements into perfect holidays) . His judgement and advice has always been bang on and our holiday to Cap ST George’s in Cyprus was no exception . Peter ensures he invests in listening to his customers and works really hard to deliver in every respect . He is backed up by a very professional and efficient team with the end to end process being seamless . Peter and inspiring travel will always be my holiday ‘go to’s’ . Great job AGAIN !!!

29 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience with Inspiring Travel

Inspiring Travel have a wide selection of great hotels. We chose a two centre holiday in the Carribean. We told them what we wanted and they arranged everything. Great communication throughout and when Virgin Atlantic made a mess Inspiring Travel were on hand to sort things out. Agents were waiting for us at the airports to make sure everything ran smoothly. Hopefully going to use them again soon!!! Well worth looking at the website and having a chat. Big shout out for Jasmine Murphy as well!!!

17 maj 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Well organised

Well organised. Support at departure airport. And along the way

23 april 2024
Omdöme utan inbjudan
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Svar från ITC

Dear Alistair,
Thank you very much for taking the time to write a review. I'm delighted to note that all elements were well organised and I know the departure assistance can start the holiday really well.
Hopefully we'll have the opportunity to look after your future holiday needs.
With best wishes,
Gillian - Customer Service Manager

Betygsatt 5 av 5 stjärnor

Holidays planned to perfection.

This was our second holiday booked through Inspiring Travel. Both holidays have been amazing! Truly luxurious. We had the best suite EVER ! You really don’t have to worry about anything all transfers etc are taken care of . Mari Colrain has been our travel expert and we are already in the process of asking Mari to organise our next holiday . Give them a go you won’t be disappointed.

16 april 2024
Omdöme utan inbjudan
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Svar från ITC

Dear Ed,
Thank you for writing such a wonderful review about the service you have received from Mari.
I'm absolutely delighted to know that your holiday experiences have been amazing and that you are currently planning your next trip.
Thank you very much for your custom.
With best wishes,
Gillian - Customer Service Manager

Betygsatt 5 av 5 stjärnor

Third time we've used ITC

Third time we've used ITC. Everyone is helpful and friendly, but our main point of contact is Jackie Sampson, who is simply lovely.
ITC wealth of experience is shown in their travel knowledge

2 maj 2024
Omdöme utan inbjudan
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Svar från ITC

Dear The Smiths,
Thank you for your loyal custom and I am delighted to hear that you really value the service provided by Jackie and the wider team.
We really aim to foster that level of client satisfaction and it's really lovely to read your review.
With best wishes,
Gillian - Customer Service Manager

Betygsatt 5 av 5 stjärnor

I'd highly recommend Inspiring…

I'd highly recommend Inspiring Traveling. Right from our initial conversation, they were super helpful in planning our trip to Thailand. Grieg was very knowledgeable and guided our itinerary based on his experience and our needs. The hotel selection was perfect and the whole holiday was super organised which made for a totally amazing holiday we will not forget. It's depressing to be home! Now planning the next adventure.

27 mars 2024
Omdöme utan inbjudan
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Svar från ITC

Dear Lisa,
Thank you very much for your wonderful review and for recommending others to travel with us.
I am delighted to hear that the itinerary Greig created for you, resulted in an amazing holiday!
That's wonderful.
With best wishes,
Gillian - Customer Service Manager

Betygsatt 5 av 5 stjärnor

Highly recommended!

We’ve just got back from Dubai - we had a fantastic time and created so many lovely memories for our family. Sophie and her team were fantastic and extremely helpful in organising everything we needed. Sophie was also on hand for any queries we had when we on holiday. I could not recommend ITC enough and we will certainly be booking again with them. Many thanks! Sarah & family

13 april 2024
Omdöme utan inbjudan
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Svar från ITC

Dear Sarah,
We are absolutely delighted to read your review!
Thank you so much for taking the time to post such a positive endorsement of our service and Sophie and us all, are thrilled to know you and your family had a fantastic time in Dubai.
With best wishes,
Gillian - Customer Service Manager

Betygsatt 5 av 5 stjärnor

The perfect trip to Japan

We have just returned from our trip to Japan and have to say a massive thanks to Nick Upperton and the team at Inspired Travel for their expertise and organisation of our holiday. It was a lifelong dream to go to Japan and it was made so easy and thoroughly enjoyable from start to finish because of Inspired. They took the time to consider and plan around our requests and wants and delivered on everything and all within our budget. This is the first time I have used a company to organise a trip abroad so was a little nervous about the outcome but all worries were very quickly laid to rest when we arrived. All the guides we met were amazing and accommodating to any little extra stops we want to make on our days out as they just wanted to make our trip memorable and fun. High recommendation for Inspired Travel

10 april 2024
Omdöme utan inbjudan
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Svar från ITC

Dear Peter,
I'm absolutely delighted to read your review and to know that your lifelong dream of travelling to Japan was thoroughly enjoyed. I'm so pleased to hear that Nick and the team really added to the experience and that it resulted in a memorable and fun trip for you. That's perfect!
Hopefully, we can tempt you to travel with us to another of our fascinating destinations.
With best wishes,
Gillian - Customer Service Manager

Betygsatt 5 av 5 stjärnor

Once again Nikhil arranged the most…

Once again Nikhil arranged the most perfect trip to India. As I was travelling on my own this time he went the extra mile to make sure I was well cared for which hugely reassuring. I have now travelled to India 4 times, and Sri Lanka once, with ITC, and have absolutely no hesitation in recommending Nikhil to anyone who wants to experience India or Sri Lanka.

20 mars 2024
Omdöme utan inbjudan
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Svar från ITC

Dear Sue,
Thank you very much for such a wonderful review of your experience, in the care of Nikhil.
I'm delighted to hear that your fourth visit to India was perfect.
I know that Nikhil puts his heart and soul into his clients itineraries and he will be thrilled to know your trip was a success.
Thank you for your loyal custom and ringing endorsement.
With best wishes,
Gillian - Customer Service Manager

Betygsatt 5 av 5 stjärnor

San Diego / Los Cabos

Another fabulous holiday booked through Inspiring Travel, excellent service throughout. Thank you ☺️

24 mars 2024
Omdöme utan inbjudan
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Svar från ITC

Dear Julia,
I'm delighted to see that you have experienced another fabulous trip with us.
Thank you so much for taking the time to share a review and for your loyal custom.
With best wishes,
Gillian - Customer Service Manager

Betygsatt 5 av 5 stjärnor

Just returned from another trip booked…

Just returned from another trip booked through Rainbow Travel/ICT, this time to Japan. Had a fantastic time although one of our English speaking guides did not speak English, which was a little disappointing. All in all, a very well planned and executed itinerary showcasing lots of different aspects of Japan. Thank you. We look forward to our next adventure with you.

21 mars 2024
Omdöme utan inbjudan
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Svar från ITC

Dear Julia,
I'm delighted to see that you had a fantastic time exploring Japan. I will investigate your comments about the guide and will respond to you directly regarding that.
Thank you for travelling with us to other destinations too and it's wonderful to hear that you are considering where to travel with us next.
Thank you for your loyal custom.
With best wishes,
Gillian - Customer Service Manager

Betygsatt 2 av 5 stjärnor

Beyond disappointing

Booked a 5* trip to Italy, before leaving we made it clear we needed separate beds for the children. On arrival, the kids were expected to share a bed, the hotel stank of cigarette smoke and looked like it was falling down. The concierge suggested a restaurant I could eat at as I’m coeliac. When we got there, they couldn’t cater for us. We booked the spa for private hire, when we got there, we found 6 others in there and the staff said we’d have to ask them to leave ourselves!! Spoke to ITC and they advised we had no option but to make the kids share a bed (which we didn’t do) so I slept on the floor. Not 5* and disappointed with the lack of help from ITC. They also refused to refund/ partially refund the first night as they use a 3rd party company that book and pay for all holidays through them. Not sure I’ll use ITC again now I know they outsource which is a shame as they have been pretty good previously. Altogether a monumental disaster

5 april 2024
Omdöme utan inbjudan
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Svar från ITC

Dear Traveller,
We are concerned to read your review and I know your Travel Specialist has spoken to you, to fully understand your experience. There are topics mentioned in your review, which we are so disappointed to read. I am going to investigate everything you have shared and will contact the hotel team for their input. I will reply to you directly and will work towards concluding this satisfactorily.
Thank you for giving us the opportunity to handle your feedback.
With kind regards,
Gillian

Betygsatt 5 av 5 stjärnor

Organisation amazing.

Organisation amazing.
Completely stress free from start to finish.

1 mars 2024
Omdöme utan inbjudan
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Svar från ITC

Dear SM,
I'm delighted to read your review and to know that you had a great experience. Your comments reflect the sentiments we wish to garner.
Hopefully we can tempt you with another wonderful holiday in the future.
With best wishes,
Gillian - Customer Service Manager

Betygsatt 5 av 5 stjärnor

A well organised trip with great…

A well organised trip with great flexibility built in and a good understanding of our family needs and best solutions. Constant support was available throughout our trip and made everything very smooth.

1 april 2024
Omdöme utan inbjudan
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Svar från ITC

Dear G,
Thank you very much for sharing such a wonderful review following your experience of booking and travelling with us.
We are grateful for the positive endorsement and hope to be able to tempt you to travel with us in the future.
With best wishes,
Gillian - Customer Service Manager

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