Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This is not an isolated incident, inDrive drivers show a troubling lack of customer care, accountability, and basic human etiquette. We left prescription glasses in a ride from Salt River to St Agnes... Se mer

Betygsatt 4 av 5 stjärnor

Really good app with few small issues. The biggest advantage is transpalency..I see where I'm going and how much I'll make before I accept.That's something other apps don't offer.The 1% commission in... Se mer

Betygsatt 4 av 5 stjärnor

Been driving with indrive for about 4 months now.the ability to choose which rides to take and negotiate the price upfront is a huge plus.fuel discounts at seaoil help with expenses,and i appreciate t... Se mer

Betygsatt 1 av 5 stjärnor

Was recently in Morocco and tried to use Indrive there and it's soo gamble. So basically it suggests the price, you accept the driver with his offer and next minute the driver calls you and saying do... Se mer

Företagsinformation

  1. Taxitjänster
  2. Transporttjänst

Skrivet av företaget

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride. inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support. Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip. For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more. Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.


Kontaktuppgifter

2,2

Dålig

TrustScore 2 av 5

322 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 7 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Mambo,driver?unanieka?

Ordered a ride and the driver accepted but didnt move for 15 minutes.when i called,he just said cancel it and hung up.support wasnt helpful either-couldnt reach a real person.frastrating when this happens,but overall the app works okay most of the time

4 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is the worst app to use.

This is the worst app to use.
The driver wasted my time; I waited for this driver for over 1 hour, this guy didn't show up. Instead, he clicked on waiting time.
I called him twice but he didn't pick his call.

4 mars 2026
Omdöme utan inbjudan
Logotyp för InDrive

Svar från InDrive

Dear user!

We are truly sorry that you had such an impression of our service. We want to look into this situation and take action.
Please provide us with the following details via private message or through the feedback form in the app: your trip number, date and time of the ride, and your contact phone number or email.
This will help us identify the driver and conduct an investigation. We value your feedback and are committed to making our service better.

Thank you for your understanding.

Betygsatt 1 av 5 stjärnor

Driver collected package

Driver collected package. The client did not pay him. He has my package and refuse to return it unless I pay his petrol money. Opened a theft case against him.
Sout Africa

21 februari 2026
Omdöme utan inbjudan
Logotyp för InDrive

Svar från InDrive

Dear Customer,

Thank you for bringing this matter to our attention. We are very concerned to hear about your experience, and we take situations like this seriously.

Please note that such behavior is not acceptable on the inDrive platform. We would like to investigate this case as soon as possible and take appropriate action.

Kindly provide us with additional details, including:

the trip/order ID
the driver’s name or phone number
date and time of the delivery
any screenshots or communication with the driver

This information will help us locate the order and proceed with a thorough investigation.

We strongly recommend continuing communication through official support channels while the case is under review. Our team will do everything possible to assist you in resolving this issue.

Thank you for your patience and cooperation.

Best regards,
inDrive Support Team

Betygsatt 1 av 5 stjärnor

Rider cancelled after receiving parcel

I booked a courier parcel. The rider picked up the parcel and then cancelled the ride. When I contacted support, there was no option to speak to a human. The AI said they are working to resolve the matter.

17 februari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Bonjour

Bonjour, j'ai donnez uniquement 2etoiles vu que le service n'est pas au top les drivers des fois makayakhdouch la course dial nas il khsawha kitl3o tarif imaginez vous une course li katswa 20dhs kaytl3ha taal 50 ou bien 60 des fois Maymkench s'il vous plaît hawlou dirou une bare fin le client i9der ikheli un commentaire 9bel mayakhed la course dialo au cas d zerba hit vraiment les drivers ra mosiba .
Wahed l mera ra wahed le driver 3ayerni hit khdit accept it la course li kan le tarif dialha 3ali et t3tel Elia j'ai annulé et daz endi l WhatsApp b9a kiseb wi3ayer et j'ai les preuves .
Khdmou ela le service dialhom chuia hit on galèrent toujours .

2 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This app is a scam and drivers cheat

This app is a scam! Booked ride to Cancun Airport with a driver Irvin at 3 am. The booking was done 3 days ahead. I confirmed with him 6 hours before pickup. He responded that he will be there. Than cancelled at 2 am. And stopped responding. I was stranded at 3 am at the resort. Irvin is a scam driver and even did not apologize or help to find someone else. The app doesn’t take responsibility for such behaviour so not point to use it as toooo risky.

31 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BUENO ANTES QUE NADA MUCHAS GRACIAS POR…

BUENO ANTES QUE NADA MUCHAS GRACIAS POR LA APLICACIÓN MUY BUENA PERO AL MENOS AQUÍ EN PLAYA DEL CARMEN LAS TARIFAS QUE PONEN ESTÁN BIEN SIEMPRE Y CUANDO LOS USUARIOS NO LE BAJEN A LO MÍNIMO PORQUE NO SALE ES MUY COSTOSO LA GASOLINA Y EL MANTENIMIENTO DE UN VEHÍCULO ENTONCES CREO YO QUE POR UN VIAJE DE 10 MINUTOS A 12 EN ESTE LUGAR $100 ESTÁ BIEN MÍNIMO UN VIAJE DE 15 MINUTOS DE 100 A 120 UN VIAJE DE 20 A 25 MINUTOS 130 A 140 PESOS ESOS PRECIOS SON DENTRO DE LA CIUDAD YA PARA IR A LUGARES FUERA DE LA CIUDAD APROXIMADAMENTE A 30 MINUTOS O UNA HORA PUES DEFINITIVAMENTE CAMBIA EL PRECIO PORQUE VA UNO MÁS RÁPIDO SON MÁS KILÓMETROS Y POR OBVIO ES MÁS GASOLINA ESPERO NO OFENDER A NADIE ES COMENTARIOS MUCHAS GRACIAS

21 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good option

I often use for work. inDrive helped me many times when I needed to travel quickly between meetings or appointments. The drivers usually arrive on time as agreed, so everything is very ok lah, no long waiting.

One time, I was running late for an important meeting, and the driver arrived earlier than expected and chose a faster route - very helpful. I arrived on time without stress.

I have not had any issues with payment or routing. This is a dependable and convenient service that I feel comfortable using regularly. I would recommend it.

18 januari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Aspecto positivo buenas tarifas

Aspecto positivo, buenas tarifas.
Aspectos negativos, tarifas a negociar, vehículos regulares.
Sugerencias. Fijar tarifas, no permitir negociación de tarifas entre conductores y pasajeros, la negociación da lugar a que los conductores se amafien para elevar los precios, también da lugar retraso en el servicio; otra sugerencia es mejorar los modelos del parque vehicular y que estén en buen estado. Aclaró que soy usuario de las aplicaciones de transportadoras como esta, acabo de cancelar la solicitud del servicio por lo expuesto arriba, preferí viajar en autobús. Mi número de cel es 998585 6312

15 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

De pire en pire

De pire en pire, une catastrophe. C'est pas des chauffeurs, mais des chauffards. De plus , bcp arrivé avec leur ami dans ma voiture. Et très mal poli , je ne recommande pas cette application.

12 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Not always smooth

I had one good ride with no problems, but other times it felt messy - long waiting and sudden cancels. Feels unfinished. A few good rides with normal drivers. But other times drivers cancel or take too long, so you never know how it will go.

5 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

C est horrible c est application il…

C est horrible c est application il vous demande de surenchéri la course mais il vienne pas on a attendu 1 heure et toujours rien c est malheureux il on pas pitié dj personne a mobilite réduit on attendait sous la pluie

31 december 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good Experience with Affordable Rides

Overall, my experience with Indrive has been very good.The app is easy to use, fares are reasonable,and I like that I can negotiate they price instead of accepting fixed rates. Most drivers are polite and professional,and rides are usually available on time. Sometimes there are small delays or limited availability,but nothing major. With a few improvements, it could easily be a 5-star service.

23 december 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Mixed feelings

My experience with inDriver is kinda 50/50.I often compare prices across different apps and choosing the right one depending on the situation
I’m a regular taxi user ,so to speak .I use the same apps in different countries,on trips and for travel .sometimes inDrive is my go to app ,sometimes other services are my go to
P.S .I’d also like to point out that the one -star reviews posted here are not constructive and don’t reflect reality .The inDrive app can’t have a bad rating ;they all work roughly the same

23 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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