This is not an isolated incident, inDrive drivers show a troubling lack of customer care, accountability, and basic human etiquette. We left prescription glasses in a ride from Salt River to St Agnes... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really good app with few small issues. The biggest advantage is transpalency..I see where I'm going and how much I'll make before I accept.That's something other apps don't offer.The 1% commission in... Se mer
Been driving with indrive for about 4 months now.the ability to choose which rides to take and negotiate the price upfront is a huge plus.fuel discounts at seaoil help with expenses,and i appreciate t... Se mer
Was recently in Morocco and tried to use Indrive there and it's soo gamble. So basically it suggests the price, you accept the driver with his offer and next minute the driver calls you and saying do... Se mer
Företagsinformation
Skrivet av företaget
inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride. inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support. Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip. For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more. Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.
Kontaktuppgifter
Mountain View, USA
- indrive.com
Har besvarat 7 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Imenitoa hela mara mbili! Na support ni robot tu.
Car had a strong cigarette smell and windows wouldn't roll down. Driver wasn't very understanding when i mentioned it
Watching reels instead of the road
App glitched and charged me twice for the same ride.
Contacted support but only got automated replies-refund took over a week.
I hope they improve response times.
Price hiked mid-ride - had to bail out early
Driver was on his phone watching videos most of the ride and ran a red light.when i asked him to focus,he got annoyed.not the safest experience
Mambo,driver?unanieka?
Ordered a ride and the driver accepted but didnt move for 15 minutes.when i called,he just said cancel it and hung up.support wasnt helpful either-couldnt reach a real person.frastrating when this happens,but overall the app works okay most of the time
This is the worst app to use.
This is the worst app to use.
The driver wasted my time; I waited for this driver for over 1 hour, this guy didn't show up. Instead, he clicked on waiting time.
I called him twice but he didn't pick his call.

Svar från InDrive
Driver collected package
Driver collected package. The client did not pay him. He has my package and refuse to return it unless I pay his petrol money. Opened a theft case against him.
Sout Africa

Svar från InDrive
Rider cancelled after receiving parcel
I booked a courier parcel. The rider picked up the parcel and then cancelled the ride. When I contacted support, there was no option to speak to a human. The AI said they are working to resolve the matter.
Bonjour
Bonjour, j'ai donnez uniquement 2etoiles vu que le service n'est pas au top les drivers des fois makayakhdouch la course dial nas il khsawha kitl3o tarif imaginez vous une course li katswa 20dhs kaytl3ha taal 50 ou bien 60 des fois Maymkench s'il vous plaît hawlou dirou une bare fin le client i9der ikheli un commentaire 9bel mayakhed la course dialo au cas d zerba hit vraiment les drivers ra mosiba .
Wahed l mera ra wahed le driver 3ayerni hit khdit accept it la course li kan le tarif dialha 3ali et t3tel Elia j'ai annulé et daz endi l WhatsApp b9a kiseb wi3ayer et j'ai les preuves .
Khdmou ela le service dialhom chuia hit on galèrent toujours .
This app is a scam and drivers cheat
This app is a scam! Booked ride to Cancun Airport with a driver Irvin at 3 am. The booking was done 3 days ahead. I confirmed with him 6 hours before pickup. He responded that he will be there. Than cancelled at 2 am. And stopped responding. I was stranded at 3 am at the resort. Irvin is a scam driver and even did not apologize or help to find someone else. The app doesn’t take responsibility for such behaviour so not point to use it as toooo risky.
BUENO ANTES QUE NADA MUCHAS GRACIAS POR…
BUENO ANTES QUE NADA MUCHAS GRACIAS POR LA APLICACIÓN MUY BUENA PERO AL MENOS AQUÍ EN PLAYA DEL CARMEN LAS TARIFAS QUE PONEN ESTÁN BIEN SIEMPRE Y CUANDO LOS USUARIOS NO LE BAJEN A LO MÍNIMO PORQUE NO SALE ES MUY COSTOSO LA GASOLINA Y EL MANTENIMIENTO DE UN VEHÍCULO ENTONCES CREO YO QUE POR UN VIAJE DE 10 MINUTOS A 12 EN ESTE LUGAR $100 ESTÁ BIEN MÍNIMO UN VIAJE DE 15 MINUTOS DE 100 A 120 UN VIAJE DE 20 A 25 MINUTOS 130 A 140 PESOS ESOS PRECIOS SON DENTRO DE LA CIUDAD YA PARA IR A LUGARES FUERA DE LA CIUDAD APROXIMADAMENTE A 30 MINUTOS O UNA HORA PUES DEFINITIVAMENTE CAMBIA EL PRECIO PORQUE VA UNO MÁS RÁPIDO SON MÁS KILÓMETROS Y POR OBVIO ES MÁS GASOLINA ESPERO NO OFENDER A NADIE ES COMENTARIOS MUCHAS GRACIAS
Good option
I often use for work. inDrive helped me many times when I needed to travel quickly between meetings or appointments. The drivers usually arrive on time as agreed, so everything is very ok lah, no long waiting.
One time, I was running late for an important meeting, and the driver arrived earlier than expected and chose a faster route - very helpful. I arrived on time without stress.
I have not had any issues with payment or routing. This is a dependable and convenient service that I feel comfortable using regularly. I would recommend it.
Aspecto positivo buenas tarifas
Aspecto positivo, buenas tarifas.
Aspectos negativos, tarifas a negociar, vehículos regulares.
Sugerencias. Fijar tarifas, no permitir negociación de tarifas entre conductores y pasajeros, la negociación da lugar a que los conductores se amafien para elevar los precios, también da lugar retraso en el servicio; otra sugerencia es mejorar los modelos del parque vehicular y que estén en buen estado. Aclaró que soy usuario de las aplicaciones de transportadoras como esta, acabo de cancelar la solicitud del servicio por lo expuesto arriba, preferí viajar en autobús. Mi número de cel es 998585 6312
De pire en pire
De pire en pire, une catastrophe. C'est pas des chauffeurs, mais des chauffards. De plus , bcp arrivé avec leur ami dans ma voiture. Et très mal poli , je ne recommande pas cette application.
Lixo puro....
Not always smooth
I had one good ride with no problems, but other times it felt messy - long waiting and sudden cancels. Feels unfinished. A few good rides with normal drivers. But other times drivers cancel or take too long, so you never know how it will go.
C est horrible c est application il…
C est horrible c est application il vous demande de surenchéri la course mais il vienne pas on a attendu 1 heure et toujours rien c est malheureux il on pas pitié dj personne a mobilite réduit on attendait sous la pluie
Good Experience with Affordable Rides
Overall, my experience with Indrive has been very good.The app is easy to use, fares are reasonable,and I like that I can negotiate they price instead of accepting fixed rates. Most drivers are polite and professional,and rides are usually available on time. Sometimes there are small delays or limited availability,but nothing major. With a few improvements, it could easily be a 5-star service.
Uso muy seguido esta plataforma yo…
Uso muy seguido esta plataforma yo pongo mi precio y muchos me lo aceptan. Pero no voy a aceptar que la aplicación imponga un precio
Mínimo. Por ahora prefiero caminar
Mixed feelings
My experience with inDriver is kinda 50/50.I often compare prices across different apps and choosing the right one depending on the situation
I’m a regular taxi user ,so to speak .I use the same apps in different countries,on trips and for travel .sometimes inDrive is my go to app ,sometimes other services are my go to
P.S .I’d also like to point out that the one -star reviews posted here are not constructive and don’t reflect reality .The inDrive app can’t have a bad rating ;they all work roughly the same
7asbi alah w naaama l wakil fikom…
7asbi alah w naaama l wakil fikom triple la course c pas possible 9adeh yest8alo nchlh ta5lto ala bolt
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.






