This is not an isolated incident, inDrive drivers show a troubling lack of customer care, accountability, and basic human etiquette. We left prescription glasses in a ride from Salt River to St Agnes... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really good app with few small issues. The biggest advantage is transpalency..I see where I'm going and how much I'll make before I accept.That's something other apps don't offer.The 1% commission in... Se mer
Been driving with indrive for about 4 months now.the ability to choose which rides to take and negotiate the price upfront is a huge plus.fuel discounts at seaoil help with expenses,and i appreciate t... Se mer
Was recently in Morocco and tried to use Indrive there and it's soo gamble. So basically it suggests the price, you accept the driver with his offer and next minute the driver calls you and saying do... Se mer
Företagsinformation
Skrivet av företaget
inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride. inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support. Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip. For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more. Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.
Kontaktuppgifter
Mountain View, USA
- indrive.com
Har besvarat 7 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy for short rides
No hidden fees and no sudden price jumps during rush hour,this is a good app
Lost prescription glasses and rude driver behaviour.
This is not an isolated incident, inDrive drivers show a troubling lack of customer care, accountability, and basic human etiquette. We left prescription glasses in a ride from Salt River to St Agnes Church. The driver has not denied having them but refuses to return them,she been stalling at one point saying if we don't address her by name she will not assist. Support has been unresponsive, leaving us without resolution. It’s unacceptable to be treated this way over something as essential as prescription glasses
Honest rides
Convenient for daily trips like I see different driver offers and pick the one that works for me. No surprise surge pricing just straightforward fare suggestions
Was recently in Morocco and tried to…
Was recently in Morocco and tried to use Indrive there and it's soo gamble. So basically it suggests the price, you accept the driver with his offer and next minute the driver calls you and saying double the price....To be honest this is a bit crazy. Eventually I had to simply get the basic taxi, because every single time I want to order premium car, the driver called me and doubled the price. To my understanding app is built to give you an offer and you accept or not during the taxis driver acceptance, what is the point to get price doubled after you give your offer. Anyway just be aware the worst app in Morocco.
Works fine during busy hours
Works fine during busy hours, might wait a bit longer but the savings make up for it
Affordable taxi
Works fine during busy hours,might wait a bit longer but the saving make up for it
Lost phone and POPIA breach
Reported lost item, support gave me driver's number, called the driver and he was rude and sent me threatening texts. Support promised me a call but I received a call from a number that is not linked to indriver, suggesting I bribe the driver to return my belongings
Price game
Needed a 4am pickup and no driver would accept. I had to double the price and got offers within minutes, driver showed up on time
Like to work
Really good app with few small issues. The biggest advantage is transpalency..I see where I'm going and how much I'll make before I accept.That's something other apps don't offer.The 1% commission in purple zones makes a real difference in my weekly take home. The sea oil fuel discount is also a nice perk.My only complaints are that the app can be slow sometimes, especially during peak hours, and cash-only is a bit inconvenient
My honest opinion
Been driving with indrive for about 4 months now.the ability to choose which rides to take and negotiate the price upfront is a huge plus.fuel discounts at seaoil help with expenses,and i appreciate thay they cover senior and PWD discounts instead of taking it out of my earnings.the app works well most of the time,though ive had occasional glitches when trying to accept a ride.support is responsive but could be faster.Overall,it's a solid platform and treats drivers better than most alternatives
Fuel prices increase but fare very low…
Fuel prices increase but fare very low day by day..very bad
Scammed by inDrive
I requested a ride as per usual, the only mistake I made this time was adding my card as a form of payment. A driver by the name of Jabuxani who drives a bronze Toyota Corolla FH47WWGP picked up the ride and ended it before I even went outside to wait for him. At that very moment my money was deducted without any services rendered. Their in App support is useless and in order to chat to an actual human one has to mention police in order to be taken seriously.
Ho prenotato un trasferimento in Egitto…
Ho prenotato un trasferimento in Egitto city by city dove il prezzo proposto era 435 pounds. Il driver invece ha voluto 20 euro, che corrispondono a oltre 1200 pounds. Per non rischiare di perdere il bus, ho dovuto accettare, sperando di poter fare una recensione negativa. Invece il driver ha potuto cancellare la corsa dichiarando di non aver ricevuto il denaro. Vi consiglio di non utilizzare inDrive perché non siete tutelati ed è deplorevole realizzare che i furbi e i disonesti hanno la meglio.
bhtt hi fazzol experience hay log lot…
bhtt hi fazzol experience hay log lot kay lay jaty hn or inho nay bhttt hi bakwas inki team hay jo complain leti hy massge krky wait krty raho aghy say reply ata hay hum apki preshami smj skty hn ( bc) hmny apni preshani btany kay liy call ki hy ya apny issue kay liy is say asha bnda khud hi rakhsa wgera krwaly
Not bad I think
Pretty solid app overall. I like that I can see the destination and set my own price, that alone makes it better than most 1 % commission in purple zones is a nice bonus .sometimes the app lags s bit, but overall it’s reliable. Would recommend to other drivers
50/50 for me
The app works,but there are some issues.the interface is a bit laggy sometimes,and during peak hours it can take a while to get a ride accepted.the 1%commission in purple zones is nice,but outside those areas it's not much different from other apps.overall decent,but room for improvement
Just ok, not much
Been driving indrive for a few months now. I like that I can see the destination and set my own price ... that's definitely better than most apps .but there are downsides. The app crashes occasionally, especially when I'm trying to accept a ride.Also , the cash-only system is inconvenient sometimes, both for me and passengers .support replies but it's usually slow. It's a solid alternative, but not perfect
They should work on fixing this issues.
The app glitched and charged me twice for the same ride. Support was just an autoreply for a whole week.would be nice if they had real people.
Dear InDrive Team,
Dear InDrive Team,
I hope you are doing well.
I am writing to bring attention to a serious concern shared by many drivers regarding the current fare structure. Due to the continuous increase in petrol prices in Pakistan, it has become very difficult for drivers to manage their daily expenses while working on your platform.
We kindly request that you review and increase the fares to ensure fair earnings for drivers. This adjustment is essential to maintain driver satisfaction and service quality.
Please note that if this issue is not addressed promptly, more than 200 InDrive driver group members are considering taking legal action and approaching the court to resolve this matter.
We hope you will take this concern seriously and take immediate steps to support your driver community.
Looking forward to your positive response.
Pakistan indrive captain

Svar från InDrive
The waiting situation was really unpleasant
This morning I ordered a ride,the driver accepted it but then sat in the same spot for 20 minutes .I called him he just said "cancel it" and hung up .support replied only after an hour and it was some generic template .overall I use the app ,but when things like this happen,it just makes you give up
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