What a wonderful day’s entertainment had at the Goodwood Revival by all. So much to see and enjoy. Prestige cars galore with chats with proud owners. Competitive races together with the roar of racing... Se mer
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Great setting, lovely environment, very helpful staff. I would have preferred more drinks availability on the drinks package as it was very limiting. The food was nice however I wouldn't have... Se mer
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We have used imperial for every hospitality event in the past but this one was far below expectations. From memory, it totalled almost £6000 for train, transfer, hotel and tickets which from pr... Se mer
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Another great holiday with ICE. From start to finish everything was made so easy for us & the itinerary was perfect. Two nights in the Marina Bay Sands Hotel in Singapore & three nights on the Belm... Se mer
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Företagsinformation
Skrivet av företaget
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Kontaktuppgifter
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, Storbritannien
- 01162 695979
- info@imperial.events
- imperial.events
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Beware poor communication and absolutely no refunds!
Firstly I’ll start off with the good bits. I had 2 very good events with Imperial Corporate Events in 2024 and the British GP in 2025. They are expensive and I was paying personally vs through a company. But the organisation was good (the sales are very pushy though).
However my main concern is the lack of communication, and completely lack of any refund. I had unfortunately been admitted to hospital for 3 weeks when I should have been going to an event that I had paid nearly £1000 for. I had explained I couldn’t attend and would like them to consider a refund. Apart from one email saying the decision was going to go to the board of directors and I would be notified within 3 days - I hadn’t heard anything until the day of the event (which I was still in hospital). The decision was that they wouldn’t refund me but that I could send other people in my place (they told me with no notice to find anyone else).
So my main advice is please strongly consider using Imperial Corporate Events - as the communication isn’t good and there are absolutely no refunds.
3 september 2025
Svar från Imperial Corporate Events
Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences at previous events and appreciated the overall organisation.
We’re sorry to hear about your recent circumstances and hope you're now on the mend. As outlined in our terms and conditions, which are agreed to at the point of signing the booking form, all bookings are non-refundable.
We understand this may have been disappointing, but our policies are in place to ensure consistency and fairness across all bookings.
Thank you again for your comments.
Svar från Imperial Corporate Events
Thank you so much for your kind review! We're thrilled to hear you enjoyed the show and that Wembley proved to be the perfect venue especially with the right seats!
We hope to welcome you back for another great experience soon.
Great for tickets for sell out events
Great for getting tickets for sell out events, often with varying packages available. Communication is always very good and everything is provided on time, with a number to call on the day if anything goes wrong.
7 september 2025
Svar från Imperial Corporate Events
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and found our communication and service reliable. We always strive to make the ticketing process as smooth and stress free as possible, especially for those hard to get events. Looking forward to helping you again in the future!
We had a fantastic meal the seating…
We had a fantastic meal the seating theatre were very average and the production was dreadful
3 september 2025
Svar från Imperial Corporate Events
Thank you for taking the time to share your feedback.
We're really pleased to hear that you enjoyed the meal as part of your experience, we always aim to provide high-quality hospitality. However, we're sorry to learn that the theatre seating and production didn't meet your expectations.
We understand how important it is for all elements of an event to come together, and we truly value your input. We'll be passing your comments on to the relevant teams, as we’re always looking for ways to improve.
Thank you again for your honest review, and we hope to have the opportunity to deliver a more rounded experience for you in the future.
Warm regards,
The Imperial Corporate Events Team
Coldplay concert……awesome….
Paid top notch for 6 tickets for family, but worth every penny. Well organised. Everything as sold or better. Great seats, dining experience, service etc. whole family buzzing from winderful experience.
30 augusti 2025
Svar från Imperial Corporate Events
Thank you so much for your wonderful review! We're thrilled to hear that you and your family had such an unforgettable experience at the Coldplay concert. It’s great to know that everything, from the seats and dining to the overall service, met or exceeded your expectations. We look forward to welcoming you again for future events!
Svar från Imperial Corporate Events
Thank you for your feedback. We're pleased you enjoyed the meal and service, and we appreciate your comments on the seating. We hope to welcome you again soon.
Great service and great team always on…
Great service and great team always on hand to make sure everything goes well.
23 augusti 2025
Svar från Imperial Corporate Events
Thank you for your kind words! We're glad to hear you had a positive experience, and we appreciate your support.
Mmmmm.....
The show itself I found interesting and the meal before was to a good standard. All in all we had a nice time but at what cost? I can't remember the exact cost but recall it to be £800+ for two people. The set meal we had on offer was priced at £49 each so let's call that £100 for two and the show was half full and from experience, that tells me I'd have picked tickets up on the night for £50 each. All in all, I feel I got £200 worth of event for £800 so feel it was a tad oversold?... Feel free to tell me otherwise?....
20 augusti 2025
Svar från Imperial Corporate Events
Thank you for your feedback. We're glad you enjoyed the show and meal, and we appreciate your honest thoughts on the overall value.
Our packages are designed to offer a full hospitality experience beyond just tickets and dining including premium service, exclusive access, and a seamless event from start to finish. That said, we understand your concerns and will take your comments on board.
We’re grateful you joined us and hope to welcome you again in the future.
Best regards,
The Imperial Corporate Events Team
It pains me to say
It pains me to say, that whilst the sales and platform are good, the unrelenting telephone calls chasing for money is simply to much!
20 augusti 2025
Svar från Imperial Corporate Events
Thank you for your honest feedback. We're pleased to hear that you value both our sales team and the platform itself.
We understand that our payment follow up calls can sometimes feel persistent. Please know these are an important part of our process to ensure accounts are kept up to date and service continuity is maintained. That said, we always aim to communicate professionally and respectfully, and we appreciate your patience.
Hands down the most amazing experience
Hands down the most amazing experience, Kind George Day hosted by Imperial Corporate Events at Ascot.
The day was part of my 40th birthday celebrations, and exceeded all expectations. Nothing was too much for the staff, the food was exquisite and The Function Band, WOW they totally made the day and were phenomenal.
Thankyou Imperial for making such a special weekend out of this world. We will 100% be booking via you guys again, you thought of every detail to make it such a memorable and next level fantastic event!!
26 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that your experience at King George Day at Ascot was such a memorable part of your 40th birthday celebrations.
It’s fantastic to know that everything from the service and food to the entertainment exceeded your expectations we’ll be sure to pass your kind words on to the team.
We’re thrilled to have played a part in making your weekend so special and look forward to welcoming you again for another unforgettable event.
The third time we have been and the…
The third time we have been and the last. Food was very good . Standard of service well below average. One or two girls on the case, however food waiting staff useless but what do you expect when you employ kids with no experience . The lead singer kept shouting rather than singing. He also kept swearing as he thought he was in Oasis..what a bell…!!
Over and OUT !!
26 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the food, but we’re sorry to learn that some aspects of the service and entertainment did not meet your expectations. We strive to provide a consistently high standard, and we appreciate your comments regarding the staff and we will feed this back.
Regarding the band, we work with a variety of entertainers and aim to create a fun and lively atmosphere for all our guests. However, we understand that musical styles and performances can be a matter of personal taste, and we regret that this aspect was not to your liking on this occasion.
Great experience
Great experience, can’t thank Imperial enough!
Highly recommend
26 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your recommendation truly means a lot.
Wow what a fantastic event
Wow what a fantastic event! Well organised, great facility, Best day of the year. The function band are a must see
26 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
Thank you for your wonderful feedback. We’re delighted to hear you had a brilliant time and you enjoyed the function band.
Overcharged by £20K – Unethical Business Practices – Avoid at All CostsI’ve worked with many hospitality…
I’ve worked with many hospitality providers over the years, both professionally and personally, and I can confidently say Imperial Events has been the worst experience by far.
Their sales tactics are relentless and aggressive. I received repeated calls—including weekends—from different phone numbers to bypass call screening. The representatives are trained to apply constant pressure, pushing for on-the-spot commitments with phrases like “last chance” or “extremely limited availability.” It’s a hard sell environment that leaves no room for reflection or due diligence.
One Saturday, while admittedly not in the best shape (hungover), I was pressured into securing a Glastonbury package with a 10% deposit. Most hospitality firms I deal with are understanding and flexible, especially given our history of regular bookings. Not Imperial. When I later explained that I could no longer attend due to my sons’ A-Level and GCSE exams, they dismissed it outright—and threatened legal action to pursue full payment, regardless of attendance.
Eventually, I was allowed to swap for what they called a “comparable experience” at the Wimbledon Men’s Final. We paid £35,866.20 for two tickets—booked back in October for a July event, so definitely not last-minute.
When we attended, it became obvious that others in the same package had paid £7,000–£8,000—£20,000 less than us. When I raised this, the response was shocking: no explanation, no credit, no goodwill gesture. Nothing.
This isn’t just unethical—it’s short-sighted business. Had they acted with integrity, they would have earned far more from our future bookings. Instead, they chose to squeeze every last penny out of one deal.
There are plenty of reputable, transparent hospitality providers out there. I think you should look elsewhere.
Don’t just take my word for it—read the many other reviews that echo the same concerns.
13 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
We are disappointed to read this review, which presents a one sided and misleading version of events.
At the time of booking, all clients are required to complete and sign our booking form, which clearly outlines our terms and conditions including the non-refundable nature of deposits and payment obligations once a booking is confirmed. These terms are industry standard and are designed to protect both the client and the business in relation to premium hospitality inventory that is secured in advance.
It is important to clarify that no client is ever pressured into making a booking. Our team operates professionally at all times. We engage with clients through follow-ups to assist with enquiries and availability, which is often limited due to the high demand for premium events. A deposit was voluntarily paid by you, confirming acceptance of the booking and our terms.
Despite the contractual obligations in place, we went above and beyond by accommodating the request to change the original booking to an alternative event this was done entirely as a gesture of goodwill and not something we were obligated to offer.
As for the pricing concerns raised, we categorically reject the implication of unethical practice. Pricing for hospitality experiences can vary significantly based on package inclusions, availability at the time of booking, and market demand. Comparisons made with other guests without full knowledge of their package details or booking conditions are speculative and misleading.
We stand by the quality of the service we delivered, and while we understand that not every outcome will meet every expectation, our actions in this case were in full accordance with our terms and more flexible than contractually required.
We take all feedback seriously and will continue to strive for high standards, but we will also correct public inaccuracies where necessary.
Fabulous Day at Ascot King George
What a day.. From start to end this fabulous day was amazing. Just entering into Ascot the experience started. Music was electric and gave a perfect vibe. The food was just outstanding, best steak ever!!! Staff looked after you nothing was to much trouble, I was smiling from the word go. Definitely would recommend this to anyone. A day to remember.
26 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
We're absolutely thrilled to hear that your day at Ascot was so memorable from start to finish. We truly appreciate your recommendation and hope to welcome you back for another unforgettable experience soon!
Perfect day out.
Had the most amazing experience on king George day at Ascot. The venue was brilliant, with great views of the racecourse. the staff were so professional and friendly. Food and drinks 10 out of 10. And what made the day even more special, was the live band playing around the room, and giving everyone the perfect lift for a fantastic day.
26 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
Thank you so much for your kind words! We're delighted to hear you had such an amazing experience on King George Day at Ascot. It’s fantastic to know the venue, views, food, drinks, and especially the live band all helped make the day so special. We’ll be sure to pass your lovely feedback on to the team. We hope to welcome you back again soon for another unforgettable day.
King George day
The whole day
Great hospitality
Lovely food. Lots of drink variety
Horse racing and a live band
What more do you need
Thank you imperial
26 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
Thank you for your great review! We're so pleased to hear you had such an enjoyable day .We're so glad we could be a part of your day and really appreciate your kind words.
Looking forward to welcoming you again soon!
Superb day out
Superb day out, really well organised. Staff are friendly and efficient. You just have to turn up on the day and enjoy yourself.
26 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
Thank you for your wonderful feedback. We’re delighted to hear you had a great time
Just attended king George day at Ascot…
Just attended king George day at Ascot with Imperial, without a doubt was the best day of my summer, the function band were amazing as always and the hospitality was amazing! Always a smooth sailing experience with Imperial
26 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
Thank you so much for your wonderful review! We're thrilled to hear that King George Day at Ascot was the highlight of your summer. It’s always a pleasure to welcome you, and we're so glad the function band and our hospitality made the day extra special.
What a fantastic day we had at Ascot…
What a fantastic day we had at Ascot with Imperial Corporate Events. I’d go as far as saying the best day I’ve ever had at the races.
The food, service, and atmosphere created in the marquee was first class.
Can’t wait till next year.
26 juli 2025
Omdöme utan inbjudan
Svar från Imperial Corporate Events
Thank you for such an amazing review! We're absolutely delighted to hear that your day at Ascot with us was one of the best you've ever had at the races. We truly appreciate your kind words and can’t wait to welcome you back next year for another unforgettable day!
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