Imperial Corporate Events Omdömen 

844
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What a wonderful day’s entertainment had at the Goodwood Revival by all. So much to see and enjoy. Prestige cars galore with chats with proud owners. Competitive races together with the roar of racing... Se mer

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Betygsatt 4 av 5 stjärnor

Great setting, lovely environment, very helpful staff. I would have preferred more drinks availability on the drinks package as it was very limiting. The food was nice however I wouldn't have... Se mer

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Betygsatt 1 av 5 stjärnor

We have used imperial for every hospitality event in the past but this one was far below expectations. From memory, it totalled almost £6000 for train, transfer, hotel and tickets which from pr... Se mer

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Betygsatt 5 av 5 stjärnor

Another great holiday with ICE. From start to finish everything was made so easy for us & the itinerary was perfect. Two nights in the Marina Bay Sands Hotel in Singapore & three nights on the Belm... Se mer

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Företagsinformation

  1. Företag för evenemangshantering
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  3. Biljettförsäljning

Skrivet av företaget

For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?


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4,1

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TrustScore 4 av 5

844 omdömen

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156 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

King George’s Day at Ascot 2025

Went to King George’s Day at Ascot on 26th July 2025. OMG! Amazing! I come every year and love it. I even feel this was the best one yet. The function band is amazing (a great variety of songs and lots of dancing), the food is excellent and the betting is awesome. Fantastic service from all the ICE staff and waiting staff at Ascot. Will most definitely be booking this again next year.

26 juli 2025
Omdöme utan inbjudan
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Svar från Imperial Corporate Events

Thank you for such an incredible review! It means so much to us that you return year after year, and we’re glad the atmosphere, food, music, and service all made it a standout experience. We’ll be sure to pass your kind words on to the ICE team and Ascot staff. We can't wait to welcome you back next year for another unforgettable day.

Betygsatt 5 av 5 stjärnor

🌟 An Unforgettable Day Thanks to…

🌟 An Unforgettable Day Thanks to Imperial Corporate Events & the Amazing Dan! 🌟

Wow — where do I even begin? Our recent day out with Imperial Events to see Sabrina Carpenter live in Hyde Park, London was nothing short of magical, and it’s all thanks to Dan, our phenomenal host who turned a great event into a truly unforgettable family experience.

From the very first interaction, Dan was a total superstar — professional, welcoming, and bursting with positive energy. He went above and beyond every step of the way to make sure we were not only looked after, but that we felt like VIPs from start to finish. Whether it was organising the smooth entry, guiding us to the best spots, or checking in to make sure we were all having the time of our lives — Dan handled it all with a smile and genuine care. Honestly, it felt more like being looked after by a close friend than a host!

The event itself? Incredible. Sabrina Carpenter was phenomenal (as expected!), but what truly made the day special was how effortless and joyful Imperial made the whole experience. No stress, no queues, just pure enjoyment and the freedom to soak up every moment.

It’s rare these days to come across a service that not only meets but exceeds every expectation, and for that reason, I’ll absolutely be back to book future events with Dan and the Imperial Events team.

If you’re thinking about booking — don’t hesitate. Just do it. You’ll come away with memories to last a lifetime, just like we did.

⭐️⭐️⭐️⭐️⭐️
10/10 — Amazing day, amazing host, amazing experience!

5 juli 2025
Omdöme utan inbjudan
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Svar från Imperial Corporate Events

Thank you for your incredible review! We’re absolutely delighted to hear your day at Hyde Park was such a magical experience. It’s fantastic to know Dan made such a lasting impression he truly is a superstar, and your kind words mean the world to him and the whole team.

Thank you for choosing Imperial Events we can’t wait to welcome you back for more unforgettable moments!

Warm regards,
The Imperial Team

Betygsatt 1 av 5 stjärnor

Monaco Grand Prix…

I recently joined a Monaco Grand Prix trip booked through Imperial Corporate Events. It was sold as a luxury experience for two people at a so-called “discounted” rate of £6,000 — but the overall delivery didn’t come close to justifying the cost.

The hotel was far from premium. The decor was strange and out of place — including mannequins dressed in what looked like old Michael Jackson and Elvis costumes — which made the space feel more like a themed attraction than luxury accommodation. The in-room amenities were also lacking, with a broken fridge and phone among the issues.

The “chartered flight” we were told to expect turned out to be a regular low-cost airline with group-booked seats — no exclusivity, no added comfort, and very different from how it was initially presented.

On-site support was minimal, and due to the overall quality of the trip, we decided to pay for alternative accommodation ourselves just to make the experience bearable.

Since returning, we’ve tried multiple times to raise these concerns directly with Imperial, but they’ve stopped responding to our emails. We also requested a breakdown of the package costs and still haven’t received any transparency.

This experience was not what was promised, and the lack of post-trip accountability has been very disappointing. I would advise others to approach with caution and ask for detailed, written confirmation of what’s included before committing to any booking.

23 maj 2025
Omdöme utan inbjudan
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Svar från Imperial Corporate Events

Please note that you have been contacted directly regarding the concerns you raised. We appreciate all feedback, as it helps us to continually assess and improve the experiences we offer.

Betygsatt 1 av 5 stjärnor

Paid over the odds for a tacky experience

We booked a Monaco Grand Prix package through Imperial Corporate Events, sold as a luxury experience at a ‘discounted rate’of £6,000 for two people. It wasn’t even worth £2,000. The reality fell far short of what was promised.

The hotel was well below expected standards , the decor was tacky with fake Michael Jackson costumes and that felt more like a novelty display than a premium environment. In-room facilities were not fully functional, with a broken fridge and phone among the issues.

The “chartered flight” that was promised was simply a standard low-cost airline with bulk-booked seats. It lacked any exclusivity or special service, which contradicted what we were led to believe during the sales process.

On the ground, support was minimal. We ended up booking and paying for our own accommodation just to salvage the experience. Since returning, we’ve made multiple attempts to raise our concerns directly with the company, but they are no longer responding to our communications.

We have asked for a breakdown of what was paid for but have received no clarity. The lack of transparency and post-trip engagement is extremely disappointing.

23 maj 2025
Omdöme utan inbjudan
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Svar från Imperial Corporate Events

Please note that you have been contacted directly regarding the concerns you raised. We appreciate all feedback, as it helps us to continually assess and improve the experiences we offer.

Betygsatt 5 av 5 stjärnor

I had a brilliant time at Zach Bryan

I had a brilliant time at Zach Bryan, organised by Greg at Imperial Events.
The whole process was incredibly smooth, and Greg made sure to give us a 5 ⭐️ experience 💫

28 juni 2025
Omdöme utan inbjudan
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Svar från Imperial Corporate Events

Thank you for your wonderful feedback. We’re delighted to hear you had a brilliant time at Zach Bryan and that Greg helped make the whole experience so smooth and enjoyable. We’ll be sure to pass your kind words on to him and we look forward to welcoming you to more events soon!

Betygsatt 5 av 5 stjärnor

We had THE BEST time at Zack Bryan

We had THE BEST time at Zack Bryan! Imperial events hooked us up with amazing tickets (special thanks to Greg) - I have already recommend to friends and will continue to do so!

28 juni 2025
Omdöme utan inbjudan
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Svar från Imperial Corporate Events

We’re so glad to hear you had an incredible time at Zach Bryan. It’s great to know the tickets hit the mark and we’ll be sure to pass your thanks on to Greg. We really appreciate the recommendation and look forward to helping with your next event.

Betygsatt 5 av 5 stjärnor

We had a wonderful day at Ascot last week on the 17bJune

We had a wonderful day at Ascot last week. Our table for 8 people was perfectly positioned and the service, food and wine were excellent. I have booked again with Amanda who was , as always, extremely helpful.

24 juni 2025
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Svar från Imperial Corporate Events

Thank you for your kind words. We're so pleased to hear you had a wonderful day at Ascot and that everything met your expectations. It's great to know Amanda was her usual helpful self and we're delighted to have your next booking confirmed.

Betygsatt 4 av 5 stjärnor

Ascot was excellent as usual the…

Ascot was excellent as usual the service would benefit from some on site personnel to direct you to where you need to go, the event didn’t really feel special in anyway over a standard ticket but we did get was good. The service in the restaurant was a bit chaotic

24 juni 2025
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Svar från Imperial Corporate Events

Thank you for sharing your experience and we’re so pleased to hear you enjoyed your time at Royal Ascot. Your comments have been noted, and we’ll ensure this feedback is passed on to the relevant teams. We really appreciate you taking the time to share your thoughts as it helps us continue to improve.

Betygsatt 5 av 5 stjärnor

Had a great day out at Lords organised…

Had a great day out at Lords organised by John Dart. The cricket was superb and the hospitality even better!!

11 juni 2025
Omdöme utan inbjudan
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Svar från Imperial Corporate Events

Thank you for the great feedback. We're delighted to hear you had a fantastic day at Lord's and that the hospitality exceeded expectations. We'll be sure to pass your kind words on to John Dart and we look forward to welcoming you again soon.

Betygsatt 5 av 5 stjärnor

The whole process from start to finish…

The whole process from start to finish was excellent and stress free. As we had a specific requirement the team catered for this and could not do enough which added to the experience. Thanks Chelsea.

24 juni 2025
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Svar från Imperial Corporate Events

Thank you for the lovely feedback. We're so pleased to hear that everything went smoothly and that the team were able to accommodate your specific needs. We'll be sure to pass your thanks on to Chelsea. We look forward to welcoming you again soon.

Betygsatt 5 av 5 stjärnor

Imperial always deliver on events for…

Imperial always deliver on events for my company and the staff are equally amazing. 🤩

24 juni 2025
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Svar från Imperial Corporate Events

Thank you so much for your kind words. We're thrilled to hear that our events continue to meet your expectations and that our team consistently provides a great experience. We really appreciate your continued support and look forward to working with you again soon.

Betygsatt 5 av 5 stjärnor

Monaco F1 Fairmont Hospitality

Well organised and a great experience. During the build-up Gee was fantastic and kept us informed of arrangements and updates. In Nice/Monaco, Jess did all she could with some challenges of no fault of Imperial. Fairmont hospitality was brilliant and an excellent view form the balcony over-looking the hairpin. We've been to many F1 hospitality (LV, Silverstone, Spa, etc) and this experience was up there with them.
Would thoroughly recommend.

26 maj 2025
Omdöme utan inbjudan
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Svar från Imperial Corporate Events

Thank you for your fantastic review. We’re so pleased to hear the experience lived up to your expectations and that both Gee and Jess played such a key part in making it all run smoothly for you. We really appreciate the recommendation and hope to welcome you again at another F1 weekend soon.

Betygsatt 5 av 5 stjärnor

Thank you Gee! We had a wonderful experience in Monaco…

We had a wonderful experience in Monaco F1 in May and at Beyoncé concert! Everything was well organised, we met great people as well. One staff member in particular, Gee, always goes above and beyond to look after us and to ensure we’re having the best time. Thank you Gee - we’re very grateful to you for many of our great memories!

14 juni 2025
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Svar från Imperial Corporate Events

Thank you for your kind words. We’re so pleased to hear you had such a brilliant time in Monaco and at the Beyoncé concert. It’s fantastic that everything ran smoothly and that you connected with others during your experience. We look forward to welcoming you again soon.

Betygsatt 1 av 5 stjärnor

Very disappointing and overpriced

Ourselves and everyone we spoke to who were in our party group staying in the same hotel, felt that the whole experience was significantly over priced and very poorly run. We were wrongly advised from the onset as to what to expect in the package and felt completely let down and quite simply 'ripped off'. A very basic calculation of what we received and what it would cost was about 45% of what we were all charged. The event staff at the hotel were unprofessional with one guest trying to get information from a very drunk staff member.
I have only given one star is it is not possible to give zero!!

Thank you for your latest response, but as there is no facility I can see for me to reply then I can only do this by editing my original post

Firstly I should correct you regarding the time you refer to as 12.15. It was actually around 09.00pm and the guest I spoke was quite clear about the state of sobriety of the staff member.
Secondly whilst you have every right to defend what you delivered. I can only disagree with you as would every other guest we spoke with, who were all of the same opinion, in that the event was significantly over priced and under delivered

30 maj 2025
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Svar från Imperial Corporate Events

Thank you for your feedback. We’re sorry to hear that the experience didn’t meet your expectations and that you left feeling disappointed. That’s never what we want for any of our guests.

However, we would like to address some of the comments made. We’ve thoroughly investigated the incident you mentioned and can confirm that the staff member in question was not under the influence. In fact, she was taking a short break to eat her dinner at 12:15am, after a very long day.

We understand how situations can be misinterpreted, but we take professionalism seriously, and any claim of inappropriate behavior is looked into fully.

We’re also confident that the event was delivered as described at the time of booking. That said, we understand expectations can vary, and we’re always open to hearing suggestions on how we can make things clearer going forward.

We’re truly sorry you didn’t enjoy your time with us, but we stand by our team and the service we aim to deliver.

Betygsatt 5 av 5 stjärnor

Robbie Williams was great

Robbie Williams was great,
Question why did the people on same table with same package that booked through butler associates pay far less than ourselves, I don’t mind handling fees which you have charged on top of our tickets which where £899 each, butler associates £650 each, surely I should go straight to them do you not 🤔????

13 juni 2025
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Svar från Imperial Corporate Events

Thank you for your feedback, we’re really pleased to hear you had a great time seeing Robbie Williams.

We appreciate you sharing your thoughts and we will be passing this on to the appropriate team for review.

Thank you again for taking the time to share your experience, it’s feedback like this that helps us continue to improve.

Betygsatt 5 av 5 stjärnor

Lunch prior to Windsor Races

We had a great lunch at The Hinds Head, Bray followed by a boat ride to Windsor and an excellent evening’s racing. The preparation ahead of the day was faultless ( thanks to Martin Wolfe at Imperial) as was our host on the day itself ( Suzanne). A great and memorable experience.

9 juni 2025
Omdöme utan inbjudan
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Svar från Imperial Corporate Events

Thank you for the kind words. We're so pleased to hear you had such a memorable day and it’s wonderful to know Martin’s preparation and Suzanne’s hosting helped make everything run so smoothly. We’d love to welcome you back again for another fantastic experience.

Betygsatt 5 av 5 stjärnor

Imola 2025

Perfect. Thank you

22 maj 2025
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Svar från Imperial Corporate Events

Thank you for your feedback. We're delighted to hear everything was spot on and really appreciate you joining us. We look forward to welcoming you back again soon.

Betygsatt 2 av 5 stjärnor

The product was oversold

The product was oversold. The charter flight was a low budget airline, the luxury transport was a delayed bus, the hotel in Cannes was a 25 min ride out of town. The train ride to the event required a train change. Flights were delayed by 3 hours each way which can be out of the organizers control but then they should jump in with refreshments during the delays. There was very little visibility of the support during the trip.
It felt like a low budget tour sold as a VIP Event.
No apologies for the delays in the airlines or the buses.
Would not be recommending them to friends or family

30 maj 2025
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Svar från Imperial Corporate Events

Thank you for sharing such a detailed account of your experience.

Your comments have been noted and will be passed on to the relevant teams to ensure all elements of the experience are reviewed. Thank you again for taking the time to provide this feedback, it will be used constructively as we look to make improvements going forward.

Betygsatt 4 av 5 stjärnor

I had a great time at the Monaco GP

I had a great time at the Monaco GP. The staff from Imperial and Gulliver's had done a great job of the organising. They took good care of us during the entire trip.

30 maj 2025
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Svar från Imperial Corporate Events

Thank you for your kind words. We’re so pleased to hear you had a great time at the Monaco Grand Prix. It’s lovely to know our team took good care of you and that everything run smoothly throughout the trip. We’d be delighted to welcome you back for another memorable event in the future.

Betygsatt 5 av 5 stjärnor

All went very smoothly.

The event was well organised. The hotel was ideal and the tickets put is in prime seats. A great weekend.

30 maj 2025
Logotyp för Imperial Corporate Events

Svar från Imperial Corporate Events

Thank you for the kind feedback. We're so pleased to hear you had a great weekend and that everything came together to deliver a strong experience. We'd love to welcome you back for another standout event soon.

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