This company is completely unreliable. I placed an order and after taking my money, there was no proper update, no response to emails, and no accountability at all. Customer service is basicall... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I placed an order with iget.com.au with no confirmation on order, they gave me a tracking number linked to the order but when I click on it just says pending. I’ve tried contacting them & no response.... Se mer
I've just received my order, delivered in 3 business days! The whole process was smooth and easy as pie! Upon purchase, I received multiple confirmation emails, of the purchase, shipment details, trac... Se mer
Företaget har svarat
Been using this website since forever, only problem I've ever had was when the company was taken over and lost contact for over a month with no contact, they fixed me up and sent my vapes after I cont... Se mer
Företagsinformation
Skrivet av företaget
IGET.com.au is a leading Australian vape shop that specialises in disposable vape products. The website offers a wide selection of vape brands, including IGET, BANG, GROO, KUZ and HQD, catering to both new and experienced vapers. It features a user-friendly interface with categories for different types of vapes and accessories, along with options for purchasing bulk orders. The site emphasises quality and customer satisfaction, providing detailed product descriptions and easy online shopping.
Kontaktuppgifter
200 Kent st, 2000, Sydney , Australien
- info@iget.com.au
- iget.com.au
Where is my order
Update they got back to me quickly and received my parcel within a couple days
Where is my order? Would love a reply? I need to update my shipping address but no reply? Whyyyyy!! Ordered October 15th and have heard nothing. Order number 79479.
Finally got back to me and my order is on the way! Thankyou!!!
15 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Hi Jaymee,
Sorry for the delay, that has been processed and is leaving in 6 hours.
Lana
No response!
Ordered Tuesday 15th October have sent many emails with no reply only the initial order confirmation. Would like to know if you have received my order. Also need to change my shipping address but also won't reply to that email either!
15 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Yur order has been processed and tracking was sent to your email
Ordered on Monday its now Thursday and…
Order # 78455 have contacted via many emails and chats no response!!!
Ordered on Monday its now Thursday and have not got an email with tracking and no response with communication! I have paid for express post
14 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Tracking has been sent to your email
delayed shipping
Edit: Both orders have arrived, just a few days late.
seen a lot of people recently saying they arent getting their order or order conformation. ive put 2 orders in the past 24 hours and also no response.
17 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Hi Adam, Will be leaving Monday morning.
Can I get a response please
Got back to me thank you
Can I get a response please? Order #79541
I ordered on the 15th I’ve emailed allot with it being express post, that’s why I’d expect to have had it here by the weekend, I guess that’s not going to happen now sadly, but it seems you get a tracking number once sending something on here ? Happy to change my star rating once I’m actually aware of where my express post is please..
15 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Apologies for the late reply. I have processed your order.
I got my vapes I would give it a 5 star…
I got my vapes I would give it a 5 star but I have ordered more and I have had no response
29 september 2024
Svar från iget.com.au
Hi West, Apologies for the delay this time, it has been processed and will be sent tomorrow.
Order on the 14/10/24 and payment confirmation sent
Received item, just extremely slow for delivery! Thank you
I HAVE NOT RECEIVED A TRACKING NUMBER OR AN EMAIL!
Order on the 14/10/24 and emailed payment confirmation. Resent email on the 15/10/24 and still no response. Either send the product relating to order number 79367 and a tracking number or refund the money.
Poor customer service
Once I have confirmation of a tracking number or a refund of my money I will gladly change my review!
14 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Hi Amanda, Your tracking number is in your email, it arrives to you in 12 hours.
Ordered yesterday haven't had any…
Ordered yesterday haven't had any confirmation or emails not sure if they are coming already sent the money and everything
15 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Ordered Yesterday and thats your tracking 99714360354801004300904
Great communication
Great communication, fast delivery. Would definitely recommend. And also good prices. 10/10!
15 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Thanks Lauren.
Svar från iget.com.au
Thanks Dean :)
Very efficient service
4 oktober 2024
Svar från iget.com.au
Thanks Leona, always a pleasure with a long term customer.
Order got lost
Order got lost - contacted them - excellent service and was rectified QUICKLY. have ordered from them several times
2 oktober 2024
Svar från iget.com.au
Thanks Jos
Svar från iget.com.au
Hi Dan, please check your emails, have sent numerous emails.
Refund processed: 20/10/24
Svar från iget.com.au
Thanks Pearl :)
I emailed twice already and didn't get …
I emailed twice already and didn't get a tracking number or any update on the purchase . Please get back to me about my order .
11 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Hi Belle,
That is your tracking number, was sent out on Thursday.
https://auspost.com.au/mypost/track/details/99714306650501004300902
Svar från iget.com.au
Thanks Tarek :)
Excellent service every time and the…
Excellent service every time and the products are second to none.
30 september 2024
Svar från iget.com.au
Thank you :)
Svar från iget.com.au
Thanks Amanda
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.