This company is completely unreliable. I placed an order and after taking my money, there was no proper update, no response to emails, and no accountability at all. Customer service is basicall... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I placed an order with iget.com.au with no confirmation on order, they gave me a tracking number linked to the order but when I click on it just says pending. I’ve tried contacting them & no response.... Se mer
I've just received my order, delivered in 3 business days! The whole process was smooth and easy as pie! Upon purchase, I received multiple confirmation emails, of the purchase, shipment details, trac... Se mer
Företaget har svarat
Been using this website since forever, only problem I've ever had was when the company was taken over and lost contact for over a month with no contact, they fixed me up and sent my vapes after I cont... Se mer
Företagsinformation
Skrivet av företaget
IGET.com.au is a leading Australian vape shop that specialises in disposable vape products. The website offers a wide selection of vape brands, including IGET, BANG, GROO, KUZ and HQD, catering to both new and experienced vapers. It features a user-friendly interface with categories for different types of vapes and accessories, along with options for purchasing bulk orders. The site emphasises quality and customer satisfaction, providing detailed product descriptions and easy online shopping.
Kontaktuppgifter
200 Kent st, 2000, Sydney , Australien
- info@iget.com.au
- iget.com.au
Svar från iget.com.au
Thanks Madelaine
Never got my order
1 november 2024
Svar från iget.com.au
Hi please email us info@iget.com.au with a screenshot of payment. We cannot find any payment under your email. Once an order is completed you are meant to send a screenshot of payment. We did not receive this.
Delivered within 3 business days of…
Delivered within 3 business days of ordering. Thanks
31 oktober 2024
Svar från iget.com.au
Thanks Kim
Amazing quick delivery
Amazing, the iget items came really quick from ordering to delivery, all in fantastic condition, we all have the right to choose may iget continue with this service 😀
4 november 2024
Svar från iget.com.au
Thanks Karen
Great service
Great service, and prompt delivery. Items of fantastic quality. Will be ordering again!
30 oktober 2024
Svar från iget.com.au
Thanks Amanda
Legit business
I can honestly say iget.com.au is legit, I have ordered 3 times from this website and have received it within 2-4 days, the customer service is very good. I'm just waiting on tracking for my latest order.
31 oktober 2024
Svar från iget.com.au
Thanks for your continuous business Cooper :)
Svar från iget.com.au
Thanks B!
Svar från iget.com.au
Thanks Kayla
When I went to bank transfer
When I went to bank transfer, name and numbers didn’t match. Could not complete transaction.
31 oktober 2024
Svar från iget.com.au
Hi Lisa,
You need to check if you are putting the correct details. No one else has an issue. We do not deserve a 1 star if you have not even completed an order.
I didn’t even get my package
29 oktober 2024
Svar från iget.com.au
Hi, your order was delivered on the 1st of November, here is your tracking information
https://auspost.com.au/mypost/track/details/99714498839601004300906
Svar från iget.com.au
Thank you :)
So far no communication
Update: had been contact and got my shipment the next day, thank you very much! ☺️
So far no communication?
Can I please get a update order#80057
I confirmed my payment via email a week ago and asked for updated shipping estimate. Emailed again today but have still had no response.
28 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Hi Hannah,
Your order will be sent out within 12 hours.
I’m starting to think this is a scam…
Hoping this is just an oversight but I’m starting to think this is a scam site sent payment 4 days ago. Got an email very quickly saying we will confirm in 24hrs. Nothing, no reply to follow up email gone cold. Pease don’t send these guys money
28 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
I James,
Your order will be sent out within 12 hours.
Please note we ship within 24-72 hours once payment has been received.
First i get a broken pod but after i…
First i get a broken pod but after i complain to them, they immediately sent me a new one and gift some bonus, they responsible and recommend
31 augusti 2024
Omdöme utan inbjudan
Svar från iget.com.au
Thanks Drey :)
No response after multiple attempts to contact
Edit: took a while but received tracking number with a estimated delivery of the next day which is nice and fast at least. Hopefully it arrives as expected.
Second Edit: Received items quickly and in good condition. Thank you
Order 79746. I have waited 10 days for a response after placing my order, sent a message in their "live chat" informing them that my email was bounced back and I have tried multiple times to contact since without any response.
17 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Hi Trey,
Sorry we missed your payment. We have fixed and sorted issue with your order, you will receive tracking information within 12 hours.
Svar från iget.com.au
If you read on the top of our website it says there is currently a 72 hour delay. your order was 49 hours ago.
Still waiting for a reply regarding my…
Still waiting for a reply regarding my order and there’s no response in my emails or on the iget chat box
Order #79870]
21 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Hi Carol,
That has been processed, please check your email for tracking.
Order no: 79973
Hi team, I’ve made the payment yesterday and emailed twice with no response yet. Could someone let me know if the order has been processed?
Any tracking numbers would help. Thank you in advance.
Will change to 5 stars once I receive any response
21 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Hi Flora,
That order has been processed and tracking has been sent to your email.
Absolutely terrible
Paid over $600 3 days ago with no shipping information have sent 3 emails with absolutely no reply! This website is terrible with no customer service what so ever order number 79636 I would suggest people use another platform to buy there stock! Happy to change review if communication and delivery actually happens.
Edit; communication has happened but still yet to receive package almost a week after paying $50 for express postage
19 oktober 2024
Omdöme utan inbjudan
Svar från iget.com.au
Tracking was sent to your Email, please confirm if you have received it, you should be receiving your package today.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.