Absolute terrible Company !! Customer service is email only with minimal/reluctant engagement- feels like talking to AI. Only added to my issues, but hey, still looking to charge a fee when they had... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
To my Therapist: Thank you – so much – for everything. For the steady, safe space you held for me; for helping me untangle everything that felt so overwhelming; for guiding me to see the strength and... Se mer
I felt understood and my feelings were validated in such a way it enabled me to stop procrastinating on tasks I found emotionally triggering. My therapist shone a light on the gaps in my thinking and... Se mer
Företaget har svarat
CBT referral by the NHS to help with OCD. Using the IESO portal is very straightforward, appointments are made, reminders sent. Having open access your 'online therapy room' to see documents and vie... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We deliver high-quality, online CBT (cognitive behavioural therapy) to NHS patients in many parts of the UK experiencing common mental health problems.
Kontaktuppgifter
The Bradfield Centre, 184 Cambridge Science Park, Milton Road, CB4 0GA, Cambridge, Storbritannien
- 0808 303 0185
- hello@mindler.co.uk
- iesohealth.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really effective CBT therapy
I fully recommend giving this a go. I saw an advert in my GP surgery and signed up although I had low expectations. I have had face to face counselling in the past so thought this would not compare but was very pleasantly surprised.
I had therapy for health anxiety and the practitioner shared a few really effective techniques that have quite literally turned my anxiety around. When I wake up worried now, I can easily reduce my anxiety by using the techniques I learned and it is getting easier each day.
I can't thank IESO enough for helping me.

Svar från Mindler UK (formerly ieso UK)
Ridiculous!!
This company is a scam, their health professionals are only making money and doing nothing. They keep cancelling the appointments and they keep changing the practitioner every so often which breaks the treatment and the patient is left with confusion. I DO NOT recommend because there diagnosis is incorrect too. So stay away from IESO.

Svar från Mindler UK (formerly ieso UK)
This has literally changed my life
This has literally changed my life. Aismah is my therapist and she has been absolutely amazing. I’m currently in the last stages of my therapy for panic disorder and I feel as if I have my life back. Can’t thank you enough for your help! I can’t recommend Ieso enough, only had to wait 4 weeks as well

Svar från Mindler UK (formerly ieso UK)
Pointless nobody cares about your…
Pointless nobody cares about your health nobody cares if your dead or alive your just fobbed off from the start you turn to these so called professionals for help as let’s be honest where is there to turn too been over a month and nothing it’s like your in the system and wait well tell you what I play your waiting game till it’s too late and there’s people to talk too don’t make me laugh your on your own with mental health and you either cope or you don’t as your just another file in the cabinet believe you me and there answer will be sorry you feel this way contact so and so if you need to talk like I haven’t tried waste of time and money if your gonna help then HELP don’t fob people off

Svar från Mindler UK (formerly ieso UK)
Feels like AI
Definitely feels like AI - I am sure there was extensive research into how chat therapy like this could help people but honestly seems like a complete waste of what I'm sure is a lot of money this partnership is costing. Really disappointing and I feel terrible for people with more severe issues who get presented with this as a form of treatment as it takes a lot to seek help.

Svar från Mindler UK (formerly ieso UK)
Pointless
Self referral rejected due to where I live. Would have rather known this before sending all of my details and life information off. So disappointing and a pointless waste of time. When an address is submitted and help cannot be offered, I should not have had to wait 5 days for such a rejection.

Svar från Mindler UK (formerly ieso UK)
My therapist Sian was very…
My therapist Sian was very understanding and helpful and her suggestions and advice sheets aided my thought processes a lot.

Svar från Mindler UK (formerly ieso UK)
Review on IESO
My therapist was amazing, really helpful, listens well and great for advice. I've come a long way in a short space of time. She's one of the loveliest people I've spoken to & has good humour also. I hope she gets all the praise she deserves! I feel like a new person. I haven't felt so good in ages & it's all thanks to having counselling & being on medication. Thank you so much!

Svar från Mindler UK (formerly ieso UK)
Excellent service from referral to end
Excellent service from referral to end. Had appointment quickly and was given access to advice prior to appointment. My therapist was Rose and she was amazing I can’t thank her enough I learnt so much and thought I knew it all before appointment! It was tailored to my needs and has given me the motivation to continue to enhance my mental health. Thank you so much.

Svar från Mindler UK (formerly ieso UK)
Caroline was a really patient…
Caroline was a really patient therapist. She tailored my therapy sessions to my individual needs. She also sent me links to worksheets, exercises and recommended books for me to read in the future.
I learned to think about things differently and how to put things into perspective.
The sessions were very helpful to me.

Svar från Mindler UK (formerly ieso UK)
Timed Technique for me
The detailed plan, techniques and slow down methods were really helpful.

Svar från Mindler UK (formerly ieso UK)
From scared to virtually recovered in ten ieso sessions.
I started off scared and in deep depression with anxiety, sleep disturbance, low self esteem and trauma.
Every one of my ten CBT therapeutic sessions with ieso took away some of my woes and made me take important steps forward. My therapist understood my issues, guaged via psychological questionnaires, and steered me correctly and helpfully though my goals, and encouraged me to engage with homework exercises outside of sessions, which boosted her therapy. I unreservedly recommend ieso as a prime source of psychological therapy and care.

Svar från Mindler UK (formerly ieso UK)
Really supportive and helpful free service.

Svar från Mindler UK (formerly ieso UK)
Good idea but frustrating
Title: Review of Ieso Therapy: Good Idea, Frustrating Experience
Here's the deal with Ieso Therapy: it's a good idea, but trying to get an appointment is a nightmare. You have to keep checking your file for invites every hour or so (and this can carry on for days) but then after a while il forget to keep checking for a day or so and then miss out on the appointment Plus on one occasion I was only given a day's notice, which makes it tough to prepare when you have to fill in the questionnaires etc beforehand.
When I started, the sessions were about once a month which for me was too far apart so I asked for more regular chats and my therapist tried to set up weekly sessions. But the appointment system messed that up too.
In short, Ieso Therapy needs to fix its scheduling. It's a neat concept, but it needs some serious improvements to actually help people who need it. I have now discharged myself as it's no good to me if I can never get an appointment.
EDIT: I contacted Ieso as requested as i was prepared to try a different therapist but i have been ignored.

Svar från Mindler UK (formerly ieso UK)
Amazing Service
Very good service. Learnt a lot about myself. Very nice Councillor who understood me and help me put Plans in place to move on. Would highly recommend.

Svar från Mindler UK (formerly ieso UK)
Very helpful to myself would definitely…
Very helpful to myself would definitely recommend

Svar från Mindler UK (formerly ieso UK)
I was given several choices to access…
I was given several choices to access the service and therapy treatments. You could do group sessions, video link and talking therapies, I chose the latter. It suited me, I am uncomfortable talking in front of people and I was unsure about video link. I felt the therapist understood what I was going through and did not judge. She gave me some ideas on how to manage my stress. I would definitely recommend this especially if you feel the same as me. I could choose a day and time to suit me and each session was for an hour, sometimes it overran, only by five or ten minutes but it never seemed to be a problem.

Svar från Mindler UK (formerly ieso UK)
Great!
I found the ieso service to be really helpful for me. I would definately recommend it, but I understand that some people might want face-to-face support.

Svar från Mindler UK (formerly ieso UK)
An immeasurable impact on my life
I was nervous about reaching out for help but, from the very first contact with my therapist, Alexa, I felt a sense of hope. I was involved in choosing the type of therapy I'd receive for the problem I presented at the time. Alexa was empathetic and actively listened/responded in a non-judgemental way, so I felt safe to be honest and share everything with her, during and in between sessions. She has given me the tools to identify and change troubling emotions, thoughts and behaviours and even extended the sessions to meet my needs. The impact this therapy has had, and is still having, on my life is immeasurable, Thank you so very much Alexa and Ieso,

Svar från Mindler UK (formerly ieso UK)
ieso review
I am not fast on the keyboard and I was concerned if I could do this. But they were patient we with me. My own experience has simply been great, I am better than I was before I had GAD. I can't praise ieso/ Susan enough.

Svar från Mindler UK (formerly ieso UK)
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