iDealwine Omdömen 281

Extremely satisfied with the services of Idealwine, an all-in-one solution for serious wine collectors.   I needed their logistical services to pick up a large collection of wine from a farmhouse in Burgundy.  They were perfectly on time, the team of 2 movers were super professional, very careful with the bottles, totally trustworthy, and very nice people as well !   Within days I had an expertise report of the value with high and low estimates per lot (and there were many, many lots to estimate);  I then used their short terms storage facilities in the Paris suburbs to stock the collection while I did an electronic selection from their very good spreadsheet, as to which bottles to keep and which to sell at auction.  I then auctioned off a number of bottles .  In the very first sale, two-thirds of the bottles were sold, with an average hammer price slightly above the midpoint of the low and high estimates for the lots.   (The unsold wines will be presented again in subsequent auctions - this is done automatically until all the lots are sold.  )   The delivery to my residence of the wines for my own consumption was also very professional, including one member of the original team that picked up the wines in Burgundy.   On time and again, very careful and trustworth.  Follow up from the head office on signature (again electronically) was easy, fast and very user friendly.    These are the one-stop-shop for all your wine needs.    (So far I have only used the logistical services, storage and have been a seller at auction; but I am sure the experience would be just as seamless if I were VERY PROFESSIONAL and VERY TRUSTWORTHY.   Extremely satisfied with the services of Idealwine, an all-in-one solution for serious wine collectors.   I needed their logistical services to pick up a large collection of wine from a farmhouse in Burgundy.  They were perfectly on time, the team of 2 movers were super professional, very careful with the bottles, totally trustworthy, and very nice people as well !   Within days I had an expertise report of the value with high and low estimates per lot (and there were many, many lots to estimate);  I then used their short terms storage facilities in the Paris suburbs to stock the collection while I did an electronic selection from their very good spreadsheet, as to which bottles to keep and which to sell at auction.  I then auctioned off a number of bottles .  In the very first sale, two-thirds of the bottles were sold, with an average hammer price slightly above the midpoint of the low and high estimates for the lots.   (The unsold wines will be presented again in subsequent auctions - this is done automatically until all the lots are sold.  )   The delivery to my residence of the wines for my own consumption was also very professional, including one member of the original team that picked up the wines in Burgundy.   On time and again, very careful and trustworth.  Follow up from the head office on signature (again electronically) was easy, fast and very user friendly.    These are the one-stop-shop for all your wine needs.    (So far I have only used the logistical services, storage and have been a seller at auction; but I am sure the experience would be just as seamless if I were a buyer at auction.)  These people areExtremely satisfied with the services of Idealwine, an all-in-one solution for serious wine collectors.   I needed their logistical services to pick up a large collection of wine from a farmhouse in Burgundy.  They were perfectly on time, the team of 2 movers were super professional, very careful with the bottles, totally trustworthy, and very nice people as well !   Within days I had an expertise report of the value with high and low estimates per lot (and there were many, many lots to estimate);  I then used their short terms storage facilities in the Paris suburbs to stock the collection while I did an electronic selection from their very good spreadsheet, as to which bottles to keep and which to sell at auction.  I then auctioned off a number of bottles .  In the very first sale, two-thirds of the bottles were sold, with an average hammer price slightly above the midpoint of the low and high estimates for the lots.   (The unsold wines will be presented again in subsequent auctions - this is done automatically until all the lots are sold.  )   The delivery to my residence of the wines for my own consumption was also very professional, including one member of the original team that picked up the wines in Burgundy.    VERY PROFESSIONAL and VERY TRUSTWORTHY.   

Cela fait maintenant 12 ans que je suis client régulier chez eux et je toujours autant émerveiller devant tout ces flacons que je vois au travers de toutes ces ventes…évidemment j’aimerais pouvoir acheter plus mais cela représente un certain budget mais de qualité il faut bien le reconnaître et la place dans ma cave commence à ce faire rare…

Comme toujours, vin et service de très bonne qualité. J’enlève une étoile parce que la livraison a pris bien plus de temps que prévu et m’a posé des problèmes. Sinon, tout le reste est vraiment top!

The best wine auction in Europe. Very clear navigation, good prices, good service for delivery. Especially I would like to mark Agathe. She is very professional manager.

very attentive in deliveries, whenever I needed contact, the email was responded quickly and efficiently

Très bon accueil et sympathique

je suis revenue pour la vente de mes vins j’ai beaucoup apprécié les échanges et l’aide apportée par les équipes d’idealwine. maison très professionnelle

As always, iDealwine offers excellent service. The wines arrive in perfect condition and are carefully packaged. The website is very user-friendly, whether for auctions or browsing the fixed prices. Highly recommended.

Globalement je suis content mais j'enlève une étoile car je suis déçu d'avoir du payé des frais de stockage alors que je voulais juste décaler la livraison de quelques jours en raison de la canicule.
Par rapport à votre réponse, justement j'ai écris plusieurs fois pour demander un report de quelques jours qui m'a été refusé !

Client fidèle du site, je commande régulièrement sur celui-ci, sur ma dernière, j'avais un impératif particulier qui a été exceptionnellement géré dans les temps et de la meilleure des manières, Agathe Lacroix a été parfaite, très avenante et respectueuse du timing pour l'expédition, rarement vu un service client aussi efficace, étant du métier, je suis régulièrement au contact via ce type de prestations, désormais membre Club Ideal...
Longue vie à IdealWine.

Geweldig aanbod, kundige medewerkers en nette verzending.

Comme d'habitude la qualité de la logistique et du suivi client est au rendez-vous.

Nous avons commandé du vin pour notre mariage auprès d'iDealwine. Agathe et son équipe ont été top du début à la fin, très patients, efficaces, et force de proposition! La livraison a été très rapide malgré les courts délais que nous leur avons imposés. Nous retravaillerons avec grand plaisir avec Agathe et son équipe pour de prochains événements!

I did the first delivery on may to look how they work and after less time I did many others order (shipment to Italy) because it’s a very serious company; large selection, good prices and perfect shipment (packaging and time do delivery); number 1.

Tout a été vendu en deux présentations, et réglé dans les délais annoncés, au top !

Super sélection, supers prix.

Le service est également impeccable. Les chargés de clientèle se montrent très naturels/aimables, et s'évertuent à donner suite à n'importe quelle demande spéciale, et dans de brefs délais !
Quel bonheur d'avoir à faire à des personnes professionnelles et performantes.

Cela fait plusieurs années que je suis clients chez eux, et je n'ai que du positif à dire.

À essayer de toute urgence si vous ne les connaissez pas encore...

I have been purchasing bottles on and off from iDealwine since 2021 and have always been satisfied with my experience.

Shipping wine to the United States can be expensive (and, to be fair, it takes a bit for orders to be dispatched); however, communication surrounding delivery timelines, associated fees (including potential tariffs), and the benefits of consolidating multiple orders has always been clear.

Most importantly, iDealwine has provided great support throughout the shipping process: not only when it comes to occasional customs delays, but the worst case scenario of FedEx losing your package.

I recently had part of an expensive order go missing at a FedEx hub, and iDealwine's U.S. account manager was responsive and attentive throughout the entire process of trying to locate the package / later reporting the loss. He made clear how seriously the company takes these mistakes by the shipper, and he ensured I got a full refund for the missing wine after a brief review.

At the end of the day, this is a website largely geared toward serious collectors and those seeking bottles they cannot find anywhere else. Thus, it takes a bit more time and money to get your wine, but I always feel completely secure and satisfied when doing so. Based on my experiences, I would recommend iDealwine without hesitation.

I continue to have positive experiences with IDealwine.com.

I have executed multiple large shipments to the US and the communication, packaging and post shipment customer service is excellent.

On my most recent shipment 1 of the 8 cases shipped was lost by FedEx. Roman, was there with me every step of the way to deal with the brutal FedEx lost package process. At the end of the day FedEx recognized they lost the package and I was fully reimbursed for the loss. Roman response time and constant communication throughout the process reassured me that IDealwine was going to make things right.

Always tremendous service and an absolutely excellent selection of very rare wines!

Client depuis plus de 3 ans, c’est vraiment le meilleur site pour acheter son vin. Je recommande vivement