ibericoclub.com Omdömen 

34
•
TrustScore 3 av 5

2,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

They are amazing, customer service and sales department are absolute amazing!! The product is the best!! Can’t wait to get my next ham from Ibérico Club.. by the way!! I’m Spaniard from BCN in the... Se mer

Betygsatt 1 av 5 stjärnor

Ordered boquerones, which were quite pricey - what arrived was a disgrace: a tray of tiny mushed fish flakes. That was just the beginning - they don’t actually respond on live chat, or to emails, or... Se mer

Betygsatt 1 av 5 stjärnor

I ordered 300$ worth of jamon and accompaniments. After everything went through paypal and they took payment, I noticed they had the wrong delivery address. There was no phone number, so I tried the c... Se mer

Betygsatt 3 av 5 stjärnor

Great Product, not so good shipping and handling time, they advertise if you place your order before 12pm it will ship same day, that doesn't happened, they also advertise 24/7 and outstanding custom... Se mer

Företagsinformation

Skrivet av företaget

Award-winning selection of gourmet food from Spain, delivered to your door in the USA. 100% Free Shipping


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

34 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 16 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,8

Alla omdömen

(34)

9 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Best Spanish jamon you can get in the US

As a Spaniard living abroad, I wanted to surprise a friend in the US with an authentic taste of home. Ibérico Club exceeded all my expectations! The ordering process was seamless, the delivery was fast, and the packaging was beautiful.

Most importantly, my friend was absolutely thrilled! The jamón, manchego, and chorizo were of exceptional quality—just like what you'd find in Spain. He couldn't believe how fresh and delicious everything was.

Customer service was also fantastic. They kept me informed every step of the way, ensuring the gift arrived in perfect condition. It's great to know that real Spanish flavors are just a click away.

I'll definitely be ordering again.

2 januari 2025
Omdöme utan inbjudan
Logotyp för ibericoclub.com

Svar från ibericoclub.com

Thank you so much for your thoughtful review! It means the world to us to hear that we were able to bring a true taste of Spain to your friend in the U.S.—that’s exactly why we do what we do. We're thrilled that everything from the jamón to the customer service exceeded your expectations, and we can’t wait to delight you (and your friends) again soon. Gracias de corazón!

Betygsatt 5 av 5 stjärnor

I treated myself to the vegetarian gift…

I treated myself to the vegetarian gift box from Ibérico Club—best decision ever! Everything arrived fast, perfectly packed, and the quality? Unreal. It seriously took me back to Spain with every bite.

If you’re craving real Spanish treats, don’t think twice.

19 februari 2025
Omdöme utan inbjudan
Logotyp för ibericoclub.com

Svar från ibericoclub.com

Thank you for the amazing review! We're so happy to hear the vegetarian gift box brought back delicious memories of Spain. It’s our mission to deliver that authentic experience with every bite, and it means a lot to know we hit the mark. Enjoy every treat—and we hope to send more your way soon!

Betygsatt 5 av 5 stjärnor

Amazing Pata Nagra from Spain

I ordered the Sliced Pata Negra from Ibérico Club in January, and I couldn't be happier with the experience! The service was exceptional, my order arrived super fast, perfectly packaged, and ready to enjoy. From the moment I opened the pack, the rich aroma of authentic Jamón Ibérico filled the air, and every bite was pure indulgence—buttery, delicate, and bursting with flavor. It truly transported me to Spain! If you're a fan of top-quality jamón, Ibérico Club is the place to order from. Highly recommended! ⭐⭐⭐⭐⭐

30 januari 2025
Omdöme utan inbjudan
Logotyp för ibericoclub.com

Svar från ibericoclub.com

Wow! Your review made us smile from ear to ear! 😍 We’re absolutely delighted to hear that you loved our Sliced Pata Negra and that it transported you straight to Spain with every bite. That’s exactly the experience we strive to deliver!

Thank you for recognizing our fast shipping, careful packaging, and top-quality jamón—we take great pride in bringing the finest Jamón Ibérico directly to your table. Your kind words mean the world to us, and we’re so happy to have a fellow jamón lover in our Ibérico Club family!

We can’t wait to serve you again soon! Muchas gracias y buen provecho! 🐖💛

Best,
The Ibérico Club Team

Betygsatt 1 av 5 stjärnor

Avoid this website at all costs

Avoid this website at all costs. It is a fake scam website that was set up so realistic that I placed over a hundred dollars order. My credit card was charged immediate and posted against my account the next day. 4 days pass, I contacted them via chat via email, no response or reply. They do not have a phone number you can call either. It looks like the website is set up to just collect money.

15 december 2024
Omdöme utan inbjudan
Logotyp för ibericoclub.com

Svar från ibericoclub.com

Dear Chalermrit,

Thank you for taking the time to share your experience. We completely understand how frustrating it must have been to wait for your order without an immediate response, and we truly regret any confusion this may have caused.

We want to assure you that Ibérico Club is a legitimate business, dedicated to delivering the finest authentic Jamón Ibérico straight from Spain to our customers across the US. Unfortunately, we encountered an unexpected shipping delay from our supplier, which impacted your order. As soon as we became aware of the issue, we reached out with an update and a resolution.

After our conversation, we were glad to hear that you were willing to wait for the shipment, and to show our appreciation for your patience, we provided you with a 10% discount code for your next order. Your order was delivered a few days later and I hope that you loved it as much as our other customers do!

We sincerely apologize again for the initial lack of communication, and we are continuously improving our response times to ensure this doesn’t happen in the future. If you have any further concerns, please don’t hesitate to reach out—we are always happy to assist!

Betygsatt 1 av 5 stjärnor

Paella Pan has a sticker that is NOT…

Paella Pan has a sticker that is NOT removable. They will not answer or replace. The sticker has embedded into the metal. It will not come off! They refuse to help. Have tried heat, goo gone, WD 40 - everything! Unusable with the chemicals from the sticker/ink.

15 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible customer service, Still no product

Horrible customer service. Placed order 12/14 AFTER calling and getting assurance the ham would ship by Christmas (by the way this was a $500 plus ham). Still has not shipped (as of today 1/1/23), no one responding to email inquiries. They had no problem picking up the phone to take our money but now that we have no product it is radio silence.

16 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ZERO Customer Service and Missing Order

Placed an order on Dec 14th. No updates on shipping for 3 days. Live chat doesn't respond, sent 4 emails, no replies. Tried Whatsapp support, no replies. It's been 10 days, my order hasn't even shipped yet, I still have no updates and can't contact anyone.

24 december 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Shipping and Customer Service not so great (Order 58723)

Great Product, not so good shipping and handling time, they advertise if you place your order before 12pm it will ship same day, that doesn't happened, they also advertise 24/7 and outstanding customer service, well, not so good, I sent and email Tuesday 11.50am and until Wednesday 1.pm I have not received response, I wrote them by Whatsapp and same thing, no response.
I know that Teddy can do better than this.

20 januari 2021
Omdöme utan inbjudan

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