I order from Iberico Foods quite often, mainly to get my son’s favourite Cola Cao, and honestly they never disappoint. Orders are always dispatched so quickly, everything arrives perfectly, and the... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was under a tight timetable and the company was very responsive. I wanted a delivery for the bank holiday weekend and due to a snafu, I was not able to complete the order until the day before the we... Se mer
Företaget har svarat
Have ordered the Horchata on multiple occasions. Easy to navigate website, value for money product, well packed and fast delivery- will be ordering again.
Företaget har svarat
Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Se mer
Företagsinformation
Skrivet av företaget
We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Kontaktuppgifter
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, Storbritannien
- 01273 590282
- customerservice@ibericafood.com
- ibericafood.com
4,6
Utmärkt
804 omdömen
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery from APC was very poor
Delivery from APC was very poor, no option to choose a safe place if you are not home, the delivery containts raw food, so they took the packages back to depo, for delivery or collection next day. Shocking, poor service and food on the bin.
Please use other carriers, I will not order again that is for sure.
29 maj 2025
Svar från Iberica Food
Hello,
I’m very sorry to hear about the delivery problems. We didn’t receive any message about the issue, so if any of the products are damaged or spoiled, please let us know and we’ll be happy to help.
Kind regards,
Iberica Food Team
Perfect product and super fast delivery…
Perfect product and super fast delivery as always. Thank you.
28 maj 2025
Svar från Iberica Food
Hello,
Thank you for your lovely feedback! We’re thrilled the product was perfect and that our delivery was super fast as always. Your continued support means a lot to us.
Warm regards,
Iberica Food Team
Svar från Iberica Food
Hello,
Thank you for your kind words! We’re delighted you enjoyed our speedy delivery and high-quality foods. It’s a pleasure to serve you.
We look forward to welcoming you back soon.
Best wishes,
Iberica Food Team
Great products, great quality!
Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made the experience a bit stressful (as is certainly not cheap). Hence, 4 stars and not 5.
28 april 2025
Svar från Iberica Food
Hello,
I’m very sorry your delivery was delayed and understand how stressful that can be with frozen goods. We’re reviewing our courier arrangements to prevent this in future. If any of your products are affected, please let us know and we’ll be glad to assist.
Kind regards,
Iberica Food Team
Easy-to-navigate website
Easy-to-navigate website, good selection of products at reasonable prices, easy to pay, quick and prompt delivery, everything packaged great.
Highly recommended.
30 april 2025
Svar från Iberica Food
Hello,
Thank you for your wonderful feedback! We’re delighted you found our website easy to use, enjoyed our product range and prices, and appreciated our fast, careful delivery. Your recommendation means a lot to us.
We look forward to serving you again soon.
Best wishes,
Iberica Food Team
Svar från Iberica Food
Hello,
Thank you for your kind words! We’re thrilled you found our service fast and safe, and that we’re your go-to option for a Spanish gift. It’s always a pleasure to help you share a taste of Spain.
Warm regards,
Iberica Food Team
Svar från Iberica Food
Hola,
¡Muchas gracias por tu reseña! Nos alegra saber que recibiste justo lo que querías y que todo llegó rápido y en perfecto estado.
¡Esperamos verte de nuevo pronto!
Un saludo,
Iberica Food Team
Svar från Iberica Food
Hello,
Thank you for your feedback! We’re pleased to hear you found our service effective and our products great.
Best wishes,
Iberica Food Team
Good shop for Spanish food products
It was easy to order a 5 litre olive oil, expedited quickly, pleased with the price and quality, will use again.
2 april 2025
Svar från Iberica Food
Thank you so much for your kind words! We're delighted to hear that you found it easy to order and that you're pleased with the quality and price of our 5-litre olive oil. We truly appreciate your support and look forward to serving you again soon.
Warm regards,
Iberica Food Team
Rapid delivery
Rapid delivery. Glad I could find another supplier of our traditional products
1 april 2025
Svar från Iberica Food
Thank you for your lovely review! We're so pleased you found us and that we could help you access the traditional products you love—with rapid delivery, too. We look forward to being your go-to supplier.
Warm regards,
Iberica Food Team
Simple payment, simple delivery
Insanely fast delivery, wanted an horchata and it arrived in 2 days
La verdad me veo comprar más aquí si echa de menos partes de españa
31 mars 2025
Svar från Iberica Food
Thank you so much for your lovely feedback! We’re thrilled to hear that your horchata arrived so quickly and that the process was smooth from start to finish.
Un saludo,
Iberica Food Team
Excellent service
27 mars 2025
Svar från Iberica Food
Thank you for your kind words! We're glad you were happy with our service and hope to serve you again soon.
Warm regards,
Iberica Food Team
Amazing from start to finish.
Amazing from start to finish.
Great products and super speedy delivery. Highly recommended
27 mars 2025
Svar från Iberica Food
Thank you for your wonderful review! We're so pleased to hear everything was amazing from start to finish and that our products and delivery met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.
Best wishes,
Iberica Food Team
Broken Bottles
The boxes of beer where left outside my front door, the boxes where clearly damp. When opened I discovered that 3 of the bottles where broken.
27 mars 2025
Svar från Iberica Food
Thank you for your feedback, and we're very sorry to hear this. Please send us photos of the damaged bottles and packaging so we can resolve the issue promptly with a refund or replacement.
Best regards,
Iberica Food Team
Svar från Iberica Food
Thank you for your feedback! We're delighted to hear that you found our service friendly and efficient. We appreciate your support and look forward to serving you again soon!
The Iberica Food Team
Svar från Iberica Food
Thank you for your feedback! We're thrilled to hear that you’re happy with our prices, products, and service. We appreciate your support and look forward to serving you again soon!
The Iberica Food Team
Svar från Iberica Food
Thank you for your wonderful feedback! We're delighted that you enjoyed our authentic olives from southern Spain. It’s great to bring a true taste of Spain to your table!
We look forward to serving you again soon. ¡Gracias! 🇪🇸✨
The Iberica Food Team
It’s was great “ easy to order and good…
It’s was great “ easy to order and good delivery “ taste lovely 👍
1 mars 2025
Svar från Iberica Food
Thank you for your feedback! We're so pleased to hear that you found the ordering process easy, the delivery smooth, and the taste delightful. We truly appreciate your support and look forward to serving you again!
The Iberica Food Team
Lovely products and great customer service
Incredibly fast delivery, delicious and premium products, and when I contacted with a question they got back straight away and were extremely helpful and friendly. Would not hesitate to order again! Thank you.
3 februari 2025
Svar från Iberica Food
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our premium products and fast delivery. Providing helpful and friendly service is very important to us, so we're glad we could assist you quickly.
We truly appreciate your support and look forward to your next order! ¡Gracias!
The Iberica Food Team
Amazingly quick turnaround
Amazingly quick turnaround. Ordered my Cola Cao Friday lunchtime and was drinking it by Saturday. Wasn't expecting such efficient service. The shipping cost is worth every penny!
7 februari 2025
Svar från Iberica Food
Thank you for your fantastic feedback! We're so pleased to hear that your Cola Cao arrived quickly and that you found our service efficient. We always strive to provide a smooth experience, and it’s great to know it made a difference for you.
Enjoy your Cola Cao, and we look forward to serving you again soon! ☕🇪🇸
The Iberica Food Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.