The quality of the poster is really good. Thick paper and good colour saturation. When I received my poster I realised that the colours did not work for my room and I contacted FY in order to make a r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy ordering. Timely delivery. Painting boxed quite strongly& insulated to assure perfection on delivery. My perfect painting is beautiful and looks exactly as shown on their website. The colors a... Se mer
I ordered two pieces of art from FY. One arrived in perfect condition but the second piece was poorly mounted and separating from the frame. I reached out to customer service and after sending photos... Se mer
Företaget har svarat
Fast delivery, prints are well-packaged no matter the size. Also, great customer service! Also, quality of the prints. It's one thing to see tiny photos online, but then to see the actual prints, e... Se mer
Företagsinformation
- Heminredningsaffär
- också i
- Affischbutik
- Butik för utskrifter och skyltar
- Konst och antikviteter
- Mattförsäljare
- Online-marknadsplats
Skrivet av företaget
Fy! is the home of the world's best emerging brands. Unique homeware, wall art, furniture and accessories. Shop your heart out.
Kontaktuppgifter
Second Home, 125 - 127 Mare Street, E8 3SJ, London, Storbritannien
- www.iamfy.co/help
- iamfy.co
4,7
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very prompt customer service.
Very prompt customer service.
I have purchased a few canvasses from IamFy and have always been very happy with them and the customer service received.
9 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Michelle,
Thank you for your kind words and continued support.
I am really glad to hear you have been happy with both the canvases and the service; it genuinely means a lot to us.
We truly appreciate your trust in us and look forward to serving you again soon.
Kind Regards,
The Fy! team
Lovely art, excellent customer service
We ordered 4 prints - 3 were perfect, one large canvas arrived damaged. Service from Chloe was amazing. No quibble refund was fast… just needed few photos and refund was agreed.
15 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Claire,
Thank you for taking the time to share your feedback.
We’re so pleased to hear that you loved the artwork and that three of the prints arrived in perfect condition. While it’s unfortunate that one canvas was damaged, we’re glad Chloe was able to support you quickly and make the resolution process straightforward.
We aim to handle situations like this with as little hassle as possible, so it’s great to know the refund was arranged smoothly and promptly.
Your trust means a great deal to us, and we truly appreciate your support of FY!.
Best,
The Fy! Team
Quick shipping and well packaged
Quick shipping and well packaged. Had an issue with one of the products but Fy customer service were extremely responsive and organised a replacement quickly!
16 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Stephanie,
Thank you for taking the time to share your experience with us.
We’re pleased to hear that your order arrived quickly and was well packaged, and we really appreciate you highlighting this. While we’re sorry that one of the products wasn’t quite right initially, it’s great to know our customer service team was able to step in promptly and arrange a replacement for you.
We always aim to make things right as efficiently and smoothly as possible. Your feedback means a lot to us, and we truly value your support of FY!.
Kind Regards,
The Fy! Team
My product arrived in good time
My product arrived in good time. The quality of the print was excellent. Unfortunately there was a little damage to the frame. However the customer service department were extremely helpful and efficient.
8 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Kristi,
Thank you for taking the time to share your experience with us.
We’re pleased to hear that your order arrived in good time and that you were happy with the quality of the print. While it’s disappointing that there was some damage to the frame, we’re glad our customer service team was able to assist you efficiently and help resolve the issue.
We always aim to make sure our customers feel supported if something isn’t quite right.
Your feedback is greatly appreciated, and thank you for choosing FY!.
Kind Regards,
The Fy! Team
Great experience with the customer service team
I had an amazing experience with the customer service of Fy!.
A product that I ordered just some days before Christmas was taking a very long time to get delivered. This was not due to a mistake of Fy!, but due to some issues with the delivery company (and probably with the border controls, given that the parcel needed to be sent from the UK to an EU country).
Nevertheless, the customer service team of Fy! has been amazing: they took care of my issue, they helped me track the order and they accurately kept me posted throughout the entire journey of the parcel, until it finally got delivered. Moreover, Phindile (the member of the customer service team who took care of my issue) has always been extremely kind and has always replied very promptly to my emails. So rarely in my life I have found such an efficient customer service team.
15 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Paride,
Thank you so much for taking the time to share such thoughtful feedback.
We’re delighted to hear that our customer service team was able to support you during what was understandably a stressful wait, especially so close to Christmas. Keeping our customers informed and supported throughout their order journey is extremely important to us, and it’s wonderful to know this made a real difference for you.
We’ll be sure to pass on your kind words to Phindile, who will truly appreciate the recognition.
Thank you again for your trust and support of FY!.
Best,
The Fy! Team
I had a great experience with FY
I had a great experience with FY! I ordered a very large picture, which arrived when expected. Quality of picture and frame was excellent. Unfortunately, there was a crack in the glass, which had been caused in transit (the box had been damaged). When following up with me to check in on my experience, I highlighted the issue to Chloe and the CS Team who were very apologetic (despite it not being FY!'s fault) and wanted to correct the situation immediately, which they did. Really refreshing, when compared to many other companies.
15 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Karl,
Thank you for sharing such a detailed account of your experience with FY!.
We’re delighted to hear that your artwork arrived on time and that you were pleased with the quality of both the print and the frame. While it’s disappointing to learn that the glass was damaged on arrival, we’re glad Chloe and the wider customer service team were able to step in quickly and resolve the situation for you.
Making things right and ensuring our customers feel supported is extremely important to us. Your kind words truly mean a lot, and we appreciate your trust in FY!.
Kind Regards,
The Fy! Team
I made a typo on my email address so my…
I made a typo on my email address so my orders were not showing. I contacted customer service and they had the problem solved in one day. My pictures arrived the same day and I am very pleased with them. Great customer service and products.
12 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Jean
Thank you for sharing your experience with us. We’re really glad our customer service team was able to spot the issue quickly and get everything sorted for you without delay. It’s great to hear that your pictures arrived the same day and that you’re pleased with them.
We know how frustrating small hiccups like this can be, so it’s lovely to know that the support and the final result met your expectations. Your kind words about both our service and our products mean a lot to us, and we truly appreciate you taking the time to leave a review.
Kind Regards,
The Fy! Team
Bubbles in print
I ordered a large framed print as a gift and was really impressed with the speed of delivery and I loved the frame. Unfortunately my print had some bubbles in it. Once reported the customer service team quickly responded to resolve the issue and they have arranged a replacement print. - thank you!
10 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Karen,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that the delivery was quick and that you loved the frame, and we’re sorry that the print itself wasn’t perfect when it arrived.
We appreciate you flagging this, and we’re glad our customer service team was able to step in quickly and arrange a replacement for you.
Your feedback helps us maintain the quality we aim for, and we hope the new print is everything you expected.
Cheers
The Fy! Team
Lovely print on high-quality paper
Lovely print on high-quality paper, colours are as vibrant in real life as they looked online. Very well packaged with zero plastic too.
9 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Katie,
Thank you so much for taking the time to share this.
We’re really pleased to hear that the print lived up to what you saw online and that the colours and paper quality made a great impression.
Careful packaging is something we put a lot of thought into, so it’s lovely to know that this stood out too, especially our efforts to avoid plastic where possible.
Your feedback means a great deal to us and helps reassure future customers about what they can expect. We truly appreciate your support and hope the piece continues to bring a bit of joy to your space.
Kind Regards,
The Fy! Team
Fantastic quality & customer service
My order arrived quickly and was very nice quality. However I had to return it as it wasn't quite right for the intended space. Customer service was fast and impeccable. Very impressed.
11 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Dear Suzy,
Thank you for sharing your experience with us.
We’re delighted to hear that your order arrived quickly and that you were pleased with the quality. While we understand it wasn’t quite right for the space you had in mind, we’re really glad the return process felt easy and that our customer service team could support you promptly.
Creating pieces that customers love in their homes is at the heart of what we do, and just as importantly, making sure you feel looked after when plans change. Your kind feedback truly means a lot to us, and we appreciate you taking the time to leave a review.
We hope we’ll have the chance to help you find the perfect piece for your space in the future.
Kind Regards,
The Fy! Team
Excellent service
Excellent service. The original courier lost my item. Once informed, the Fy team quickly arranged and dispatched a replacement. The item was a gift and despite the delay, once received the recipient was very pleased especially by the quality of the selected frame.
5 december 2025
Omdöme utan inbjudan
Svar från Fy!
Dear Coralie,
Thank you for taking the time to share this with us.
We’re really pleased to hear that our team was able to step in quickly and resolve the issue for you. While we’re sorry for the initial inconvenience, it’s reassuring to know the replacement reached you and that the gift was well received.
We’re especially glad to hear your feedback on the quality of the frame, as this is something we take great care in curating. Your patience and understanding are truly appreciated, and it means a lot to us that the experience ended on a positive note. Thank you for trusting Fy with such a thoughtful gift.
We hope to support you again in the future.
Kind Regards,
The Fy! Team
Great products and service
Great products and service. I had a few queries and the team were really quick to respond and resolve.
6 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Dear Ciara,
Thank you for your lovely feedback. We’re delighted to hear that you’re happy with both the products and the service, and that our team was able to answer your queries quickly and effectively.
Providing thoughtful, well-made pieces alongside responsive and helpful support is something we care deeply about, so it’s great to know that came through in your experience. We really appreciate you taking the time to share this and hope to support you again whenever you need us.
Best,
The Fy! Team
They are doing it the right way
This company is doing things the right way. My order arrived and unfortunately wasn't in the best condition, which they apologized for and had the vendor send a replacement. You can count on them to ensure that you're happy with the transaction.
4 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Andrew,
Thank you for taking the time to share this.
We’re really sorry that your original order didn’t arrive in the condition it should have, and we appreciate you letting us know so we could put things right. I’m glad we were able to arrange a replacement quickly and make sure you were taken care of.
It genuinely means a lot to hear that you felt supported throughout the process. We know how disappointing it can be when something doesn’t arrive as expected, and making sure our customers are happy in the end is very important to us.
Thank you again for your understanding and for trusting us with your order.
Kind Regards,
The Fy! Team
Excellent customer service from Chloe…
Excellent customer service from Chloe @fy
5 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Caroline,
Thank you so much for taking the time to share this lovely feedback 😊
We’re really glad to hear you had a great experience, and we’ll be sure to pass on your kind words to Chloe. She’ll be delighted to see this!
Providing helpful, thoughtful support is something we truly care about, so it means a lot to know it made a difference for you.
Thanks again for choosing us and for leaving such a positive review.
Kind regards,
The Fy! Team
Loved our framed prints
Loved our framed prints. Amazing customer service - one print was received damaged and FY replaced this with absolutely no fuss. Would use again
23 december 2025
Omdöme utan inbjudan
Svar från Fy!
Dear Customer,
Thank you so much for taking the time to share this. We’re absolutely delighted to hear you loved your framed prints 💛
While we’re sorry that one of the pieces arrived damaged, we’re really glad our team was able to resolve it quickly and smoothly for you. Making sure you’re happy with both the artwork and the experience is incredibly important to us.
Thank you again for your kind words and for choosing Fy! We’d love to welcome you back anytime ✨
Warm wishes,
The Fy! Team
Svar från Fy!
Hi Adrian,
Thank you so much for your kind words! 🌟
We’re delighted to hear you had a great experience and truly appreciate your recommendation. If there’s ever anything we can help with in the future, please don’t hesitate to reach out.
Cheers,
Fy! Team
Great customer service
Great customer service! Arrived very quickly and when I realised the piece was too large for my space they refunded without hesitation.
Highly recommend and I will be buying with them again in the future.
29 december 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Louise,
Thank you so much for your wonderful review! We’re delighted to hear that your order arrived quickly and that our team was able to help with the refund smoothly. Your recommendation truly means a lot to us, and we look forward to welcoming you back again in the future.
Kind regards,
Fy! Team
Great customer experience with Chloe
I’ve had some disappointing customer service experiences lately, but Chloe at Fy! really restored my faith. She was helpful, responsive, and made everything so much easier. Highly recommended.
29 december 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Shaz,
Thank you so much for your kind words! We’re delighted to hear that our Customer Service team was able to turn your experience around and provide the helpful, responsive service you deserve. We’ll be sure to pass on your lovely feedback.
Kind regards,
Fy! Team
Beautiful high-quality prints
One of my prints arrived damaged, however, they quickly sent out a new print after I provided some pics. I'd recommend since they have many beautiful, high-quality prints with vibrant colors. I love them all! My only complaint is they shipped the pieces in a tube vs a flat box which is what caused the damage.
5 november 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Karla,
Thank you for sharing your experience with us. We’re happy to hear that we were able to resolve the issue quickly for you. We truly appreciate your feedback regarding the packaging as well, this has been noted and shared with our team as we’re always looking for ways to improve.
Kind regards,
Fy! Team
I love the art prints at fy
I love the art prints at fy! I ordered more than one time and loved everything I have purchased. Received many compliments from visitors to my home. Quality framing, ready to hang. Their customer service is top notch. Will definitely order again from them.
26 december 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Jojo,
We’re delighted to hear how much you love your art prints and that they’ve received so many compliments in your home. It’s great to know you’re happy with the quality, framing, and our customer service. We truly appreciate your continued support!
Kind regards,
Fy! Team
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