The quality of the poster is really good. Thick paper and good colour saturation. When I received my poster I realised that the colours did not work for my room and I contacted FY in order to make a r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy ordering. Timely delivery. Painting boxed quite strongly& insulated to assure perfection on delivery. My perfect painting is beautiful and looks exactly as shown on their website. The colors a... Se mer
I ordered two pieces of art from FY. One arrived in perfect condition but the second piece was poorly mounted and separating from the frame. I reached out to customer service and after sending photos... Se mer
Företaget har svarat
Fast delivery, prints are well-packaged no matter the size. Also, great customer service! Also, quality of the prints. It's one thing to see tiny photos online, but then to see the actual prints, e... Se mer
Företagsinformation
- Heminredningsaffär
- också i
- Affischbutik
- Butik för utskrifter och skyltar
- Konst och antikviteter
- Mattförsäljare
- Online-marknadsplats
Skrivet av företaget
Fy! is the home of the world's best emerging brands. Unique homeware, wall art, furniture and accessories. Shop your heart out.
Kontaktuppgifter
Second Home, 125 - 127 Mare Street, E8 3SJ, London, Storbritannien
- www.iamfy.co/help
- iamfy.co
4,7
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awesome! Totalfy!
The prints are fantastic and the service is outstanding! Fy! have become my "go-to" for prints, whether for myself, family or friends!
20 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Joanne,
Thank you so much for your amazing review!
We’re absolutely thrilled to hear that you love the prints and that our service has made such a strong impression. Becoming your “go-to” for prints truly means the world to us.
Whether it’s for your own space or as a gift for family and friends, we’re so grateful you choose Fy! each time. Thank you for your continued support. We can’t wait to help you find your next favourite piece!
Kind Regards,
Fy! Team
Bloody love Fy
Bloody love Fy! They have a really good selection of artwork with so many options for sizes, frames and options plus they are super quick at responding to questions and send things quickly too. I have bought lots of artworks from them for my holiday home and I've loved everything I've received.
17 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Jo,
Thank you so much for this amazing feedback!
We’re absolutely delighted to hear how much you love your artwork and that you’ve chosen FY for your holiday home. That truly means a lot to us. It’s wonderful to know the range of sizes and framing options helped you find exactly what you were looking for, and that our team’s responsiveness and delivery speed made the experience even better.
Hearing that you’ve loved everything you’ve received is the highest compliment we could ask for. Thank you for your continued support.
We can’t wait to help you find your next perfect piece!
Kind Regards,
Fy! Team
Red haired girl with lots of books.
Ordered print for my granddaughter’s birthday and was very pleased it arrived on time. She loved it ! Wonderful customer service too. Will order another piece of art soon. Thanks so much!
12 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi John
Thank you so much for your lovely review!
We’re absolutely delighted to hear that the Red Haired Girl with Lots of Books arrived in time for your granddaughter’s birthday, and even more thrilled that she loved it. There’s nothing better than knowing one of our prints became part of such a special occasion.
It also means a great deal to us that you appreciated the customer service. We always aim to make the experience just as wonderful as the artwork itself.
We truly look forward to helping you choose your next piece of art. Thanks again for your kind words and support!
Best,
Fy! Team
Chloe provided excellent customer…
Chloe provided excellent customer service with a query I had, responses were made the same day with clear outlines what would happen and follow ups to reinforce this, extremely rare nowadays and would definitely recommend on the personal service I received 👏🙏
13 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Jane,
Thank you so much for taking the time to share this wonderful feedback.
We’re absolutely delighted to hear that Chloe provided such excellent support. Clear communication, same-day responses, and proactive follow-ups are exactly the standard we strive for, so it’s fantastic to know your experience reflected that.
Your kind words about the personal service truly mean a lot — and we couldn’t agree more that thoughtful, attentive support makes all the difference.
We really appreciate your recommendation and look forward to assisting you again in the future!
Best,
Fy! Team
Great customer service
Decorative prints from a wide variety of artists. Excellent quality and they arrive quickly. In addition, the support team responds promptly and helps with any issues that may arise. Great customer service.
6 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Noelia
Thank you so much for taking the time to share this wonderful feedback.
We’re absolutely delighted to hear that Chloe provided such excellent support. Clear communication, same-day responses, and proactive follow-ups are exactly the standard we strive for, so it’s fantastic to know your experience reflected that.
Your kind words about the personal service truly mean a lot, and we couldn’t agree more that thoughtful, attentive support makes all the difference.
We really appreciate your recommendation and look forward to assisting you again in the future!
Kind Regards,
Fy! Team
My agent Ameera
My agent Ameera was very helpful in trying to locate my order which unfortunately had been mixed up with someone else’s order but it was no bother for Ameera to organise a replacement order at no cost and which she tracked to keep me fully updated to its progress
Fy came up trumps !
11 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Pauline
Thank you so much for your thoughtful review!
We’re sorry there was a mix-up with your original order. We’re very pleased to hear that Ameera was able to step in quickly and resolve everything for you. Making the replacement process smooth, keeping you fully updated, and ensuring there is no additional cost to you is exactly the level of service we aim to provide.
It’s wonderful to know you felt supported throughout, and we’re delighted that Fy “came up trumps” in the end!
We truly appreciate your kind words and hope you love your replacement piece.
Best,
Fy! Team
I ordered four pictures
I ordered four pictures. I didn't like one of them. I contacted customer service and they helped me immediately. Instead of asking me to return the picture, I received a very kind message saying they had refunded the money and that I could give the picture to a friend. I thought that was wonderful, as it was a thoughtful and sustainable gesture. I'm delighted with the other pictures. They have great colors and are of good quality. I can absolutely recommend FY! Reliable, sustainable, high quality, and incredibly friendly. It couldn't be better.
10 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Daniela
Thank you so much for such a thoughtful and generous review.
We’re really glad you reached out to us and that our team could help straight away. Hearing that you appreciated the gesture means a lot.
We always want to make things easy, kind and as sustainable as possible where we can.
It’s wonderful to know you’re delighted with the other pieces and that the colours and quality met your expectations. Your recommendation truly means the world to us.
Thank you again for your trust and support. We hope your artwork brings you joy for a long time to come.
Kind Regards,
Fy! Team
I have ordered several pieces from this…
I have ordered several pieces from this company
Very happy with the product and very helpful team
Will definitely order more
6 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Tracie,
Thank you so much for your continued support. It truly means a lot to us!
We’re delighted to hear that you’re happy with your pieces and that our team has been helpful throughout your experience. Providing high-quality products and friendly, reliable service is always our goal, so your feedback really encourages us.
We look forward to creating more pieces you’ll love in the future.
Thanks again for choosing us!
Kind Regards,
Fy! Team
Svar från Fy!
Hi Carole,
Thank you so much for your wonderful feedback!
We’re thrilled to hear you found the ordering process easy and that your delivery arrived quickly. That seamless experience is exactly what we aim for at Fy: beautiful pieces, made simple from start to finish.
We really appreciate you taking the time to share this, and we hope to welcome you back again soon!
Best Regards,
Fy! Team
I had a wonderful experience with Chloe from Fy!
I had a wonderful experience with Fy! Customer service. I received prints that were pixelated and Chloe responded to my email very promptly. When I showed her the images, she was so apologetic and willing to help me. I have never experienced such amazing customer service before. I have received prints from this company before that were absolutely wonderful! I will not let this experience deter me from ordering from them again. Especially since their customer service is so dedicated to advocating for their customers.
1 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Mack,
Thank you so much for taking the time to share such a thoughtful review.
We’re truly sorry that your recent prints weren’t up to the standard you’ve come to expect from us. We’re so pleased Chloe was able to support you quickly and with the care you deserve. We’ll be sure to pass your kind words on to her. She’ll be delighted to hear them.
It means a great deal that you’ve ordered from us before and that you continue to trust us, even when something hasn’t gone perfectly. That trust is never taken for granted. We’re always here to make things right and to ensure every piece you receive is something you absolutely love.
Thank you again for your continued support. We can’t wait to create more wonderful prints for you.
Kind Regards,
Fy! Team
William Morris Peacock Print
Lovely print and a really helpful team at fy! particularly Chloe
29 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Dear Customer,
Thank you so much for your lovely feedback!
We’re delighted to hear that you loved the print and had a positive experience with our team. I’ll be sure to pass on your kind words to Chloe. She’ll be delighted to know her help made a difference.
Thanks again for taking the time to share your experience with Fy. We truly appreciate your support!
Best,
Fy Team
My framed art arrived damaged but once…
My framed art arrived damaged but once I reported this it was dealt with quickly and professionally and a new one was sent free of charge. I’ve order several other pieces of framed and canvas art and it’s always great quality.
2 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Kyla
Thank you so much for sharing your experience with us.
We’re really sorry that your framed art arrived damaged. We’re glad to hear that our team was able to resolve it quickly and professionally by sending a replacement.
It truly means a lot to know you’ve ordered several framed and canvas pieces from us and consistently found them to be of great quality.
Your continued trust and support are greatly appreciated, and we look forward to creating more art you’ll love.
Kind Regards,
Fy Team
I just received the art I ordered and I…
I just received the art I ordered and I have to say I couldn’t be any happier with the artwork, the craftsmanship and the customer service I received from FY. Chloe was very kind and patient with me as I had a lot of questions. Five stars all across the board!
5 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Daniel,
Thank you so much for your wonderful review! We’re absolutely delighted to hear how happy you are with the artwork, the craftsmanship, and your overall experience with FY.
It’s especially lovely to hear your kind words about Chloe. She’ll be so pleased to know her patience and support made your experience even better. We truly appreciate you taking the time to share your feedback and for awarding us five stars across the board. Enjoy your art, and we hope to welcome you back again soon!
Kind Regards,
Fy Team
Absolutely love my prints
Absolutely love my prints. I got 4 prints, all beautiful. Quick delivery.
They could have been better wrapped if it was in a waterproof tube, as mine was left out in the rain for hours.
But would definitely recommend the prints and company.
26 januari 2026
Svar från Fy!
Hi Teresa,
Thank you so much for your lovely review. We’re really glad to hear you loved all four prints and that they arrived quickly.
We truly appreciate you pointing out the packaging issue as well. We’re sorry to hear the parcel was left out in the rain, and we completely understand how waterproof packaging would have offered better protection. Your feedback is valuable, and we’ll take this on board as we continue to improve our packaging and delivery experience.
Thanks again for recommending our prints and our company—it genuinely means a lot to us. We hope to see you back again soon.
Kind Regards,
The Fy! team
I have ordered many items from Fy
I have ordered many items from Fy! and am never disappointed. My last order came damaged from shipping and so I contacted customer service. I got a quick response, and am being shipped a new item at no cost. Thank you Fy!!!
2 februari 2026
Omdöme utan inbjudan
Svar från Fy!
Thank you so much for your continued support and for taking the time to share this review, Ram. We’re truly grateful to have you as a loyal customer.
Hi Kara
While we’re sorry your most recent order arrived damaged during shipping, we’re glad our customer service team was able to step in quickly and resolve it for you.
Making sure you’re looked after is always our priority, and we’re happy we could arrange a replacement at no extra cost.
Thank you again for your trust in Fy and for your kind words. We really appreciate it and look forward to serving you again soon.
Best,
The Fy! Team
refund finally received
Ordered a print, not delivered, then told replacement on way and again failed to deliver. Refund promised, not received. Told technical issue and refund sent again… still not received. I will not buy from them as it’s been a terrible experience.
1 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Nigel,
We’re very sorry for the experience you had and understand how frustrating this must have been. We can confirm that your refund should now have been received.
Please accept our sincere apologies for the inconvenience caused. We had been in contact with you directly to address this and to resolve the refund issue.
You should have received your refund by now. If there is any further issue, please feel free to contact us.
Thank you for taking the time to share your feedback.
Kind Regards,
Fy! Team
Great customer service
There was a mishap with the order - my print came scaled wrong, and after disputing with the very friendly customer service, my print was replaced with the correct one at no additional price!
Great quality of the canvas print and wonderful support! Highly recommended
15 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Simon
Thank you so much for your kind and detailed feedback.
We’re sorry to hear there was an issue with the scaling of your print initially, but we’re really pleased our customer service team was able to resolve it quickly and get the correct replacement to you at no additional cost. Providing friendly, fair, and efficient support is something we truly value.
It’s wonderful to hear that you’re happy with the final canvas quality and the overall experience. Thank you for highly recommending us—it genuinely means a lot to the whole team.
Thank you
The Fy! Team
Friendly customer service and lovely…
Friendly customer service and lovely prints
22 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Zoe
Thank you for your kind words.
We’re delighted to hear you had a positive experience with our friendly customer service and that you love the prints. Your support and feedback truly mean a lot to us.
We hope to welcome you back again soon.
The Fy! Team
So far great costumer care
So far, even tho I have not yet order the printer I need, the service it’s been excellent.
I have had questions which were answered in a prompt time manner and with extreme kindness, which is kind of rare nowadays.
22 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Hi Marta,
Thank you so much for your thoughtful review.
We’re really pleased to hear that your experience with our customer service has been excellent so far, even before placing your order. Taking the time to answer questions promptly and with genuine kindness is something we truly care about, so it means a lot to know that it stood out to you.
Whenever you’re ready to place your order, we’ll be here to help every step of the way. Thank you again for your kind words and trust in us.
Best,
Fy Team
A company you can trust!
Quick delivery, advised in advance of when delivery would be. The products are packaged well and I was delighted with my several purchases, they're beautiful, vibrant colours as illustrated. Additionally, there was a slight issue with one of the prints. I emailed and received excellent communication, professional and friendly customer service from Chloe without any further stress. I would highly recommend this company, well done 🙂
19 januari 2026
Omdöme utan inbjudan
Svar från Fy!
Thank you so much for this wonderful review, Linda.
We’re delighted to hear that you were happy with the quick delivery, advance updates, and the quality of your purchases. It’s great to know the colours and finish matched your expectations and that the packaging arrived safely.
We’re also really pleased that when a small issue came up, it was handled smoothly and without stress. Your kind words about Chloe and her professional, friendly support will mean a lot to her and the whole team.
Thank you for trusting us and for your strong recommendation—it truly encourages us to keep doing what we do. We hope to welcome you back again soon 🙂
Cheers,
Fy! Team
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