I used i-bidder to buy an Auction247 lot in July 2025. I paid Auction247 £163 including postage, but have not received the goods. The invoice showed £118.80 for the lot and premium; my transfers w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Do not buy any vehicles from this “auction” site. They have an undisclosed reserve, their timed auctions are not exactly timed once ended they post the same listing again several times later. Their st... Se mer
This company it's fraud 100 x NEW PACKAGED ASSORTED SWIM & UNDERWEAR MAY INCLUDE BRAND SUCH AS WONDERBRA, BOUX AVENUE, ANN SUMMERS, CONFITEX, SPANX, FIGLEAVES, POUR MOI, MIRACLE SUITS, SEA FOLLY, C... Se mer
First off the bat and what many people don't seem to grasp is that i-bidder doesn't sell anything, doesn't auction anything.... they are a platform so you can bid on items at auction from home or whe... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Branded surplus stock direct from major retailers with up to 85% off RRP. The UK's largest digital auction marketplace for retail returns and surplus consumer product.
Kontaktuppgifter
The Harlequin Building, 65 Southwark Street, SE1 0HR, London, Storbritannien
- +44 203 725 5500
- customersupport@i-bidder.com
- i-bidder.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stay away from this platform
Stay away from this platform. In my experience, it is full of dishonest sellers, and i-bidder offers little to no support when things go wrong. Delivery charge from £36 changed to £96 and not refunding my item cost which they charge you before sending the delivery note.
I had a very bad experience with Supreme Auctions Ltd and believe I was misled during the transaction. When I contacted i-bidder for help, they simply stated that they are "just a platform" and refused to take any responsibility for the sellers they advertise.
If you choose to use this site, do so at your own risk. Don't expect meaningful assistance from i-bidder if you encounter problems with an auctioneer.
setting the record straight.
First off the bat and what many people don't seem to grasp is that i-bidder doesn't sell anything, doesn't auction anything.... they are a platform so you can bid on items at auction from home or where ever, yes there's extra costs for bidding remotely, but its up to you to read each auction sites rules on bidding, i bidder isn't responsible for anything at these auctions or its condition that's your responsibility. Want my advice stick to ones that are near your home, and on the viewing day go look and test items yourself. I bidder works well, automatic bidding for you if you want up to your set price....my only gripe is ...no hang on i haven't got any.....
Bought a few items through supreme…
Bought a few items through supreme auctions and found them very good value.
Would recommend.
Used by some good auction houses.
Used by some good auction houses.
But be WARNED...also used by auction houses who make you sign up for a bank account to pay.
Eama absolute s.it House of a company. Won't give out any pick up or delivery details until you pay.
1000+ lots a year we purchase and never had this before...what are they trying to hide....Dose your clients know about your poor service to its customers!
IBidder are their lapdog
Ibidder your loss...Se you in court.
Stay away from this auction site.
Stay away from this auction site.
I bought a camera that was advertised as a Nikon Z III, but the item I received was only a Nikon Z. This is not what was listed or what I paid for.
I contacted customer support multiple times by email. Each time, I was told that I would receive a response within 48 hours. It has now been over 10 days, and I have not received a single meaningful reply. I have sent several follow-up emails and have been completely ignored.
This experience has been extremely frustrating and disappointing. In my opinion, the company has been misleading and unresponsive when faced with a legitimate customer complaint. I would strongly recommend that potential buyers think carefully before purchasing from this auction site.
The support I recently received from…
The support I recently received from i-bidder.com, via their customer service agent Vhanj, was excellent.The auction house in question quickly established contact and provided technical data which, hopefully, will assist in a resolution to the issue I raised.
Ibidder you must vet you suppliers
Ibidder you must vet you supply customers better i have now been let down by 2 of your auction suppliers to the total of nealy 1500 pounds they don't deliver or communicate so you just end up losing your money this is a lessen leart for me so everyone please be aware this site is not safe you might get your goods and you might probably not .
DONT listen
I used to be with i bidder but got blocked BECAUSE of a emma group i had bough defibs and when i asked what the battery life was they said a year which meant it was old stock and battery life should be 7 years and to buy a battery it wood cost 500 for a new battery so i didnt pay so got blocked THEY ARE ALL FOR THE COMPANYS NOT THE CONSUMER
Very helpfull and resolved my problem…
Very helpfull and resolved my problem quickly highly recommend
helpful
Good site, easy to navigate, a one stop shop. Any issues quickly resolved
the auction house Wellsbright auction…
the auction house Wellsbright auction never picked up the phone, they never returned my messages, when asked where the car was to be checked, they never came back to me.
on this, the final day, I was the highest bidder when the time ran out. the reserve had been met. then the screen said sorry.
this is a con auction house.
their ratings are terrible with lots of very angry customers. I suppose I thought it wouldn't happen to me. I think you should seriously think about keeping Wellsbright on your system.
It has made me and my team very cynical about using ibidder again.
I was bidding on a 2018 plate Toyota Land cruiser. lot 7 in todays auction.
many thanks.
Julian Chichester
07973746291
Warning: Avoid buying vehicles from i-bidder and Smart Asset Solutions Ltd
I want to share my experience to hopefully prevent someone else from going through the same situation.
I have given, i-bidder 72 hours to reply to email I sent them, with this email and all the information on before posting this on here with no reply from them
I recently bid on a Porsche Cayenne Coupe 3.0 (Reg: KR23 OGP) through i-bidder, listed by Smart Asset Solutions Ltd. The vehicle looked excellent cosmetically, and the description and photos made it seem like a great deal—almost too good to be true.
While it was mentioned that the car was a “V Car,” there was no clear information about serious structural damage underneath. Only after payment was I advised not to drive the vehicle and to delay collection. That’s when the alarm bells started ringing.
At that point, what seemed like a dream purchase turned into a nightmare.
With the 30% hammers and Vat this purchase £15,456.00 the Total amount was £43,534.80 for a lump of metal
I cancelled the purchase within hours, but due to their terms and conditions, I still lost £9,936 including VAT in fees. The costs and charges are excessive and, in my opinion, completely unreasonable given the circumstances.
Smart asset solutions, made me retract an email I sent about complaining and I feel I was being bullied about this before I would get any payment back
To make matters worse:
• Smart Asset Solutions Ltd appears to be a very new company and is not even listed on Trustpilot. (I will be doing them a review if there ever get on trustpilot)
• The vehicle will likely be re-listed, meaning someone else could fall into the same trap.
I take some of responsibility for not doing enough due diligence better—but feel both companies know what they were doing
This happened Easter Friday 3rd of April 2026
I’m sharing this so others don’t make the same mistake. I am currently seeking advice from Trading Standards and may pursue legal guidance regarding this matter. I also trust that your company will review this listing carefully, as the condition appears to differ significantly from what was advertised.
This has left me very depressed all weekend, struggling to justify and deal with the loss of almost £10k in these hard and difficult times this has left me very close to the line
My advice:
• Do not bid unless you fully understand the risks.
• Always carry out independent checks.
• Never rely solely on listing descriptions or photos.
Is the wors action
Is the wors action. I suggest no one use it , they have lot of hiding charce, I bid 5k on a van and at the end after many tax I have to pay 10k do not bid , also didn't wright on description that they not ha an valid MOT , didn't say that all doors not closing and the windscreen is badly damaged, don't say that lot of light on board , they only make photoshop pictures to attract the biders, if you ever see i-biders my advice is to running away, you will end up very badly.
The customer service …
The customer service went above and beyond with her help . She took the time to help pin point my winning auction and gave me the numbers I needed .thank so much for all your time and advice .
Don’t buy on this platform they have…
Don’t buy on this platform they have too many scammers operating on it and many of them are protected by them. Complain to your local mp about this company and ensure they are accountable for allowing fraud and scams to occur on their site.
Also that Kenneth on chat is useless
Email and telephone enquiries were…
Email and telephone enquiries were answered promtly and professionally.
Ibidder complicit in corrupt selling
You will find no matter how big the theft or how corrupt the auction house, Ibidder will always be on their side. It has sold it soul for 4% (or whatever the commission is…).
So buy on the platform but no when you get done over by one of the conning corrupt auction houses (and there are many good ones as well…) that you’re on your own and they will be protected by Ibidder hiding behind its alleged T&Cs!
Shop at your peril…
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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