Great experience with HyperJar. It’s been really useful whilst the kids have been young. Easy for us all to use the app, keep track of spending and adding money. Only had a couple of issues where my d... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Love using Hyper Jar, Iam regularly saving now for important things like Christmas and birthdays, I put so much away each month with my dedicated jars and I can watch it grow. My daughter has a car... Se mer
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I can transfer money to my children immediately. I can see exactly where and how much they are spending. The app is user friendly and looks good. The childrens cards look great and they feel more gro... Se mer
Företaget har svarat
I’ve been using HyperJar cards for my two teenagers and they’ve been really convenient. I can easily track their spending and set limits, which gives me peace of mind. It’s also great for teaching... Se mer
Företaget har svarat
Företagsinformation
Om HyperJar
Skrivet av företaget
Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.
Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.
Kontaktuppgifter
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- support@hyperjar.com
- hyperjar.com
4,6
Utmärkt
4 tn omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have used HyperJar for a few years…
I have used HyperJar for a few years now for both my children, it’s really simple to use is a great way to start them off.
Yesterday I had a slight issue with an old email address that is no longer in use, I spoke to someone through the ‘chat’ and it was resolved within minutes! Highly recommend!
8 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Jenny
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Lata
Excellent customer service
Excellent customer service, fast and efficient.
8 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Lisa,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Raghvendra
So helpful in so many ways
So helpful in so many ways
Always polite and helpful
Gets the job done and finds the right solution
8 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Mrs Jones.
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Raghvendra
Let down by HyperJar
We have been using HyperJar for my son so he can manage his money and have some independence, whilst we can have some visibility of his spending. However today it failed to work when he was out with friends trying to buy lunch causing a lot of embarrassment and stress. We had to drive into town to deliver some cash so he could pay!
There was obviously an outage of their systems and after contacting them they admitted there was a problem. I will be switching to a proper high street bank card for him now as this was not acceptable.
Great system, but don't rely on it...
7 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Graham,
Thank you for taking the time to share your feedback, and I’m really sorry to hear about your son’s experience. We completely understand how stressful this must have been for him.
On this occasion, there was a temporary issue affecting some transactions, and we sincerely apologise for the inconvenience this caused. We know how important it is for the card to work reliably, particularly for everyday spending like this.
We’ve reached out to you via email to assist further and see how we can support you.
We appreciate your feedback and are sorry to hear that this has impacted your confidence in the service.
Kind regards,
Waays
Super useful app for the kids pocket…
Super useful app for the kids pocket money and for setting funds aside. Saskia was very helpful.
7 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Ewan,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Parth
Extremely efficient when my daughters…
Extremely efficient when my daughters card was lost.
6 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Phzix
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Shambhu
Best customer service via live chat…
Best customer service via live chat I've had to date and quick assistance from agent Zishan who was able to solve my issue straight away.
5 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Amy
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
I've always been a fan of hyperjar and…
I've always been a fan of hyperjar and recommend it to everyone I know who has kids, travels abroad or uses money.
When my son lost his card, Sakshi from customer support was very helpful in sorting things out in a few of minutes.
5 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Brandon
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Lata
Card expiration issue resolved straight…
Card expiration issue resolved straight away.
5 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Lea
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Shambhu
Svar från HyperJar
Hi Wain
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Shambhu
Great for teaching kids to manage money
A long time user - Great for teaching my kids how to be responsible and safe with money and budgeting well. Plus using shared jars so they can use their own money plus an “errands” jar to stop for milk or bread to be helpful etc is a great learning tool - love the way the app is set up for that! (Plus it is free to use for kids, unlike other cards 😜)
4 april 2026
Svar från HyperJar
Hi RJ
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Lata
Excellent use daily any issues always…
Excellent use daily any issues always resolved swiftly
4 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi MISSHEIDIKUCZMYJIW
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Shambhu
Parth helped me with my inquiries today…
Parth helped me with my inquiries today (card renewal) he was very helpful and was very professional, great customer service 5*
3 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Maree,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards,
Saurav
Customer service was very helpful and…
Customer service was very helpful and the agent Ajendra was extremely efficient.
3 april 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Mike
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Saurav
Honestly great for kids
Honestly this is a great app for kids for there first step to have financial responsibility.
It is easy for you to transfer pocket money etc.
I would say it could be a bit easier to transfer money to people outside of HyperJar, but that is just a personal thought.
30 mars 2026
Svar från HyperJar
Hi Simon,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards,
Sakshi
Ridiculous and caused me to loose my rental contract
Ive had my hyperjar account for over 12 months, every month i am paid via transfer from my workplace on the same date and the same amount every month, every time im paid i make a transfer to a family member, this month i done what i always do and 5 mins later the transfer was pending, and i was suspended, recieved email from the compliance team asking firstly the reason for the payment into my account from my work, and then to confirm the transfer i made, replied to the email within 15 mins, and once a day for the last 3 days ive had another email asking for different bits of proof/id, the email this morning asked me for a bank statement of the person i send money too! as soon as i was on the suspension i cant use my card or any funds in the account, so my rent payment and all my direct debits have bounced, ive now been asked to vacate my rental property because of this if i cant pay by the 7th april, also my car insurance and all household bills have declined. the money is in there but of course account has been restricted. im never one to write reviews as the can be taken the wrong way but im literally stuck because of this, the most outrageous thing about this is that why after 12 months has this happened and not the first time i made the same transfer. after submitting the family members statement to them im awaiting a reply and that was the last thing they asked for, i gave them what they asked for becuase i need these funds as much as the other 90% of people rely on there wages!
27 mars 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Brad,
We’re really sorry to hear about your experience, this sounds incredibly stressful, especially with it affecting your rent and essential bills.
These checks are carried out by our compliance team to make sure everything stays safe and in line with regulatory guidelines. As part of that, they sometimes need to ask for specific information to work things through and ensure your account remains secure. They handle this process directly, so the rest of the team has limited visibility while the review is ongoing. That said, we appreciate how quickly you’ve responded and provided everything that’s been requested, we know this isn’t easy.
We’d really like to look into this for you and help get things moving as quickly as possible. If you’re able to, please contact us at support@hyperjar.com or on Live Chat with your account details, so we can locate your account and escalate this with the team as a priority.
Alternatively, if you’ve already been in touch, please reply to your existing email and let us know you’ve left this review so we can pick it up and push it forward.
We’re really sorry again for the impact this has had, and we’ll do everything we can to help get this resolved quickly for you.
Best wishes,
Teiba
Easy and fee-free
Very easy to manage my children's pocket money with no fee, unlike cards set up specifically for this purpose. My kids aren't able to spend in some restaurants (the ones that are predominantly bars) or concert venues which seems like a good safeguard.
2 april 2026
Svar från HyperJar
Hi Catherine
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Great to use with the kids
Great to use with the kids, and actually the cheapest way of spending abroad, too. I would (and do!) recommend hyperjar to anyone that asks!
1 mars 2026
Svar från HyperJar
Hi Bruce,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards,
Sakshi
Easy to use app and cards
Easy to use app and cards, and great customer service.
31 mars 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Hazel,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Great experience, easy to get help, extra discounts are great!
Originally got it for the children, but like the extra discounts you get by using the card, or pre-purchasing gift cards. Easy to get help when you need to (thanks to Manoj for helping me update one of my children's telephone numbers!) and the customer experience overall is great. I like the fact that the children can save in different jars for different things, and it's easy to transfer money into and out of.
31 mars 2026
Omdöme utan inbjudan
Svar från HyperJar
Hi Catherine,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards,
Sakshi
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.