Currensea Omdömen 20 865

TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just great to know you can pay for items easily, without having to carry lots of currency. Useful for paying for excursions from your holiday operator such as with TUI. Just need to remeber your pin... Se mer

Betygsatt 5 av 5 stjärnor

Convenient and well thought through approach to foreign currency transactions. Great FX rates and very clear and easy to use App. The only small annoyance is that the direct debit system means that... Se mer

Betygsatt 5 av 5 stjärnor

Think Currensea is great. It connects to my own current account- the exchange rate is always good, it can be downloaded to your electronic wallet. It tracks what you spend, in addition it confirms... Se mer

Betygsatt 5 av 5 stjärnor

I have held this card for 2 years and have found that it is accepted everywhere I have tried to use it and I get a much better exchange rate than local offers. I get an email almost immediately confi... Se mer

Företagsinformation

  1. Valutaväxling
  2. Alternativa finansiella tjänster
  3. Finansiellt institut

Skrivet av företaget

Currensea is the layer in front of your current bank account, saving you at least 85% on every transaction vs. your high-street bank, giving you extra security and making your bank work that bit harder for you.

Currensea. Travel spend done differently.

Skrivet av företaget

The UK's first direct debit travel card, saving at least 85% vs. the high-street banks.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

21 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Unreliable Card

Like Ian, who posted a one-star review on the 13th April 2026, I have also had my Currensea card frozen. I have had the card for several years during which time there have been no problems of any kind. When the card was frozen I asked for further details. Here is a summary of Currensea’s reply: Currensea can freeze your card at any time without warning. They say that this is a “regulatory obligation” but I as have never experienced this from any other card provider I presume it is a regulatory requirement internal to Currensea. They say that the card will be unfrozen as soon as you supply them with the requested documents, but as Ian’s one-star review shows this is incorrect; there may be a significant delay before they unfreeze your card. I also asked about the timing of freezing your card. Currensea replied that “we don’t freeze cards simply because they’re being used abroad” (how reassuring). In other words Currensea can suddenly, without prior warning, freeze your card when you are on holiday or on business abroad. Thankfully I was at home when my card was frozen, but if it had happened a few weeks earlier I would have been a lone traveller in Egypt with intermittent email access. No doubt The Currensea Team will follow up this one-star review with a placatory reply explaining why it is all so necessary to freeze cards without warning, but what you have to ask yourself is do you want to rely on a debit card that can be suddenly be inactivated while you are in a foreign country?

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Currensea protects your interests.

When I disputed a spurious payment which had been deducted from my account Currensea could not have been more helpful. After several exchanges of email, most notablly with Cameron at Currensea, the issue was resolved and my account was refunded. Five star service, thank you!

16 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer back up.

Card frozen and after supplying the requested details to Currensea I have head nothing.

13 april 2026
Omdöme utan inbjudan
Logotyp för Currensea

Svar från Currensea

Hello Ian,

Thank you for taking the time to leave a review and we are very sorry that you were inconvenienced due to your card being frozen.

We do our utmost to find the right balance between putting in place security measures to protect our customers from any possible fraudulent transactions and the possible inconvenience it may sometimes cause our customers.

We heard from you yesterday evening confirming the transaction(s) in question and have now unfrozen your card.

Again, we sincerely apologise for the inconvenience this has caused you.

Best wishes,
Currensea Team

Betygsatt 1 av 5 stjärnor

When a problem occurs it's very…

When a problem occurs it's very difficult to speak to an actual person. A chatbot cannot sort some problems. Very frustrated and dissappointed.

15 april 2026
Omdöme utan inbjudan
Logotyp för Currensea

Svar från Currensea

Hello Sallie,

We are sorry to hear of your experience.

We want to assure you that there is 'always' the option for the issue to be escalated to a 'human' agent if our chatbot is not able to resolve your issue, and the customer always has the option to ask for a 'human' agent. The chatbot is in place so that customers can have assistance 24/7 (often for simple, self serve issues).

Due to the limited credentials we see here, we were unable to locate your account; hence unable to look into this further. If you need assistance then please reach out to us on help@currensea.com and please put 'Manager Escalation Trustpilot Review' in the subject line.

Best wishes,
Currensea Team

Betygsatt 5 av 5 stjärnor

Great card to have

Just great to know you can pay for items easily, without having to carry lots of currency. Useful for paying for excursions from your holiday operator such as with TUI. Just need to remeber your pin number for largest payments.
I still carry currency for emergencies, but most places except the card quite happily.

23 mars 2026
Betygsatt 5 av 5 stjärnor

Cameron and Tsvetozar were excellent…

Cameron and Tsvetozar were excellent and dealt with my challenge appropriately and very timely. Tsvetozar kept in touch with me and told me what I need to know when I needed to know without prompting.

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Currensea card works everywhere.

The Currensea card works everywhere.
The regular emails and speed of reporting the conversion of Euros to Pounds is impressive.
Great service I would recommend it to anyone going on holiday. No need to take great wads of foreign currency.

13 april 2026
Betygsatt 5 av 5 stjärnor

The card easy to use never been…

The card easy to use never been declined used in a few countries so far would imagine recoup £4.95 postage fee in about half a dozen transactions with savings on fees abroad would recomend

1 oktober 2025
Logotyp för Currensea

Svar från Currensea

Hello Anthony,

Thank you so much for leaving a wonderful review.

We'd just like to point out that the card delivery fee on our free plan is £4.95 (not £10); so we are sure that you will have already recouped that with the fantastic savings you will have already made on FX fees.

Best wishes,
Currensea Team

Betygsatt 5 av 5 stjärnor

Great solution for currency payments while travelling

Convenient and well thought through approach to foreign currency transactions. Great FX rates and very clear and easy to use App. The only small annoyance is that the direct debit system means that payments sometime take 3+ days to process through your actual bank account but the status of all payments is clear and easy to see.

6 april 2026
Betygsatt 5 av 5 stjärnor

Very simple and straightforward

I have held this card for 2 years and have found that it is accepted everywhere I have tried to use it and I get a much better exchange rate than local offers. I get an email almost immediately confirming my spend and the money leaves my bank account a couple of days later. Be simple and straightforward with no need to set up a new bank account

13 april 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer