Coole Skateboard Imitate und mal was anderes an der Wand, kein Zweifel. Aber zur Montage könnte man auf der Rückseite der Boards Markierungen setzen zum gleichmäßigen Befestigen der Halterungen. Viell... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I haven’t received my package, it’s been almost a month and the tracking number still shows no updates. HULUS definitely doesn’t offer a reasonable post-sale experience. It’s a pity because you guys d... Se mer
Företaget har svarat
Gave email address to put through an order to see what shipping to my country would cost. Have since emptied cart, but receive an email every day to “complete purchase”. Deleting from my cart doesn't... Se mer
Företaget har svarat
J'ai commandé un surf à personnaliser. L'échange avec l'équipe d'Hylus a été rapide et simple. L'intégration des photos que j'ai envoyée été superbe et ils ont accepté de faire plusieurs modifications... Se mer
Företagsinformation
Om HYLUS
Skrivet av företaget
HYLUS is a digital contemporary art gallery, showcasing the latest art trends into uncommon art pieces. We are experts in Acrylic Glass with 30+ years of experience in the industry. Craftsmanship is an essential cornerstone upon which we pride ourselves on and customer satisfaction is how we assess and ensure we maintain this belief.
Kontaktuppgifter
Förenade Arabemiraten
- info@hylus.com
- hylus.com
Andra tittade också på
A part of you made art
From the beginning, the Hylus team kept an eye on the details for my skateboards. They made my idea come true and now I enjoy an authentic piece of art.
13 februari 2021
AWSOME 10/10
10 februari 2021
I still have not received my delivery
I still have not received my delivery. Your courier keeps claiming they have attempted delivery but they don’t
I reschedule for certain days they don’t turn up again
Update
The package has now been delivered, albeit very late. The boards do look great
10 februari 2021
Svar från HYLUS
Hi Mohammed,
Thanks for your valuable feedback.
I've had a look at your tracking number 1Z8V6R726820157910 in UPS's system, and could see that the issue is that "The receiver was not available at the time of the final delivery attempt." - also, it can be seen that the reschedule was done on your request.
We unfortunately cannot take responsibility for our customers not being able to receive packages, however are more than happy to assist with a claim in case, if you email us on info@hylus.com.
Kind Regards
HYLUS Team
Really good
Really good, really easy to hang, items well protected for transportation
9 februari 2021
Omdöme utan inbjudan
Poor customer service & product
This review would have been more then 1 star if it wasn’t for the misleading and terrible communication level of customer service with updates that made the whole matter worse then it needed to be.
I’m fully aware being a UK citizen that changes where afoot, though with a free trade agreement with the EU it was a shock to be issued with a customs charge of £48.00 on a £110 order, this makes the whole order outrageous in price for a piece of ‘Acrylic Glass’.
The order was made late December, with Hylus’s terms and conditions stating the expect delivery’s within 5-10 days. With a maximum of 30 days without force Mejeure, the delivery arrived on the 32nd day from ordering....
At no stage did Hylus keep me informed about any delay in the order being sent out, in fact on myself emailing asking for an update they promised a date it’s would be sent out which failed to happen. It was sent out a week later after this confirmation without again any apology or update.
The product itself for the money paid plus the custom charge issued really is substandard, If ordering from the UK i would do research and find a company domestically who can do the job much cheaper.
30 januari 2021
Svar från HYLUS
Hi Bloom,
Thanks for your valuable feedback.
We apologise for the slightly longer dispatch time - unfortunately as you say, we were hit with a Force Majeure event, as UPS blocked all inbound packages to the UK at the beginning of January.
We have had a notice put in all our product descriptions on our website, from early January, as soon as we became aware of this issue. I can see that you’ve made your order on Dec 28, so unfortunately at that time this wasn’t posted.
We have already shipped your item earlier, with a complimentary upgrade to UPS Express to make sure it got to you as soon as possible.
We're happy to report that we are currently shipping as normal, without any delays.
Kind Regards,
HYLUS Team
Shipped it fast by ups marked the…
Shipped it fast by ups marked the customs duty according to my needs.
Super quick to reply in the DMs.
Definitely the right people making the right products.
Thank You
God Bless
29 januari 2021
Omdöme utan inbjudan
Loving it.
I am very happy with the delivery and product ordered. The skateboards just look fantastic on my wall. Loving it.
28 januari 2021
Omdöme utan inbjudan
I am very disappointed with the…
I am very disappointed with the delivery timing ! Instead of the 5 to 10 days announced on the order form, the shipping took 22 days!! and as a result my wife's birthday was ruined by this delay in delivery!
27 januari 2021
Omdöme utan inbjudan
Svar från HYLUS
Hi Lebazaar,
Thanks for your valuable feedback.
We apologise for the slightly longer dispatch time - the holiday season combined with the currently ongoing pandemic has slightly delayed our production line.
We have already shipped your item earlier, with a complimentary upgrade to UPS Express to make sure it got to you as soon as possible.
We're happy to report that we are currently shipping as normal, without any delays.
Kind Regards,
HYLUS Team
I rarely write reviews but great…
I rarely write reviews but great service, delivery and products! Def recommend.
27 januari 2021
Omdöme utan inbjudan
Very Professional Team
Very Nice. 100% Professional. Ver yFast. Very Individual. Thank you
27 januari 2021
Omdöme utan inbjudan
Exactly as advertised!
Exactly as advertised! Beyond their amazing products , the service Hylus provides is outstanding. Honest, sincere and accurate every time - especially by Bruno!
I’ve now ordered 6 glass prints and 8 skateboards. All perfect!
15 januari 2021
Omdöme utan inbjudan
Nessuna informazione
L’ordine risale al 12 dicembre. Ad oggi non ho ancora ricevuto nulla . Il problema non è tanto questo , posso capire il periodo difficoltoso e le feste di Natale magari hanno fatto si che si accumulassero degli ordini.
La cosa più grave è che non ho ricevuto nessuna mail che mi dice in che stato è l’ordine . Insomma , ad oggi loro hanno i loro soldi ma io non so dove sia il pacco , ne se è stato spedito ne quando arriverà.
Pessimo servizio
29 december 2020
Svar från HYLUS
Hi Alice,
Thanks for your valuable feedback.
We apologise for the slightly longer dispatch time - the holiday season combined with the currently ongoing pandemic has slightly delayed our production line.
We have already shipped your item earlier, with a complimentary upgrade to UPS Express to make sure it got to you as soon as possible.
We're happy to report that we are currently shipping as normal, without any delays.
Kind Regards,
HYLUS Team
I made my purchase several days ago and…
I made my purchase several days ago and I still do not receive an update
29 december 2020
Svar från HYLUS
Hi Richell,
Thanks for your valuable feedback.
We apologise for the slightly longer dispatch time - the holiday season combined with the currently ongoing pandemic has slightly delayed our production line.
We have already shipped your item earlier, with a complimentary upgrade to UPS Express to make sure it got to you as soon as possible.
We're happy to report that we are currently shipping as normal, without any delays.
Kind Regards,
HYLUS Team
Dommage que le site n’est pas de…
Dommage que le site n’est pas de version en
Français
Cordialement
27 december 2020
The boards are great
The boards are great, just as They look on the webpage; hanging instructions are easy to follow.
Shipment was on time
Very happy about my purchase!
26 december 2020
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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