HURR Omdömen 

3 349
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The dress I originally rented was cancelled quite last min because it had been returned in poor condition BUT since it was from their managed collection Hurr were super helpful and offered me lots of... Se mer

Betygsatt 4 av 5 stjärnor

Great experience during rental with Hurr. Sadly has to pay extra for premium next day delivery while returning. You would Have to pay your premium next day postage even if the dress doesn't fit you... Se mer

Betygsatt 5 av 5 stjärnor

Super easy rental from start to finish! I rented a dress through the managed section (dresses that are rented out directly by HURR team, rather than an individual) and it was very swift and easy. The... Se mer

Betygsatt 4 av 5 stjärnor

love HURR so much, find the site and app easier to use than other rental apps which often crash. Have the newest pieces often. Have found that renters don't always accept HURR credits so would be cons... Se mer

Företagsinformation

  1. Kläduthyrning
  2. Uthyrning av aftonklädsel

Skrivet av företaget

HURR is the smart way to rent your wardrobe, on-demand. The UK's leading wardrobe rental platform allows members to share clothes and accessories, securely and in seconds.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 54 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(3 349)

418 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great selection, easy to use

The website was easy to use. There was a lot of selection and everything is explained well. Communication was good and everything went smoothly.

17 juli 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

more to spend - flex boost of cash

I love the flex boost of cash that is on offer. Such a fabulous range of dresses to choose from for formal events. I wanted 2 statement dresses and it was easy from start to finish to rent the dressess from 2 different lenders on the site. Charges are clear.

10 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐


⭐⭐⭐⭐⭐
I had a brilliant experience using HURR. The whole process, from browsing and booking to receiving and returning my rental, was seamless and stress-free. The item arrived in excellent condition, exactly as described, and the communication throughout was clear and helpful. It’s such a great way to enjoy designer fashion without buying, and I’ll definitely be using HURR again. Highly recommend to anyone looking for a reliable and sustainable fashion rental service!

4 juli 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great experience during rental with…

Great experience during rental with Hurr.
Sadly has to pay extra for premium next day delivery while returning. You would
Have to pay your premium next day postage even if the dress doesn't fit you which can be pricey.

11 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely love using hurr

Absolutely love using hurr! Have used it multiple times now to rent dresses I love for special occasions that I wouldn’t wear again if I bought, love supporting the sustainable fashion industry

11 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The dress I originally rented was…

The dress I originally rented was cancelled quite last min because it had been returned in poor condition BUT since it was from their managed collection Hurr were super helpful and offered me lots of alternative options. I ended up with a different dress that I loved and was in fab condition. The return process was so super easy too. I highly recommend as a more economical and sustainable way to wear luxury outfits. I'm already booking in my next one!

4 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dissapointing service

I am so disappointed by this company! I had an order with them that just simply never came. When I followed up, they then stated there was an issue and offered a £20 credit note to which I stated that was insufficient. They then kindly offered to sort out a complimentary rental & stated “We’re genuinely sorry, and as a gesture of apology, we’d like to offer you a complimentary rental of your choice, whenever it suits you. There’ll be no charge at all — just let us know when you’re ready, and we’ll take care of everything.”

Well! When I’ve finally been ready to use it, they’ve issued me with a discount code that only covers the rental & some fees, I still have to pay expensive delivery costs & cleaning fees (totalling £30). I got back in touch with Daisy who was the person assisting me, only for her to have stopped replying any of my emails!

Very disappointing service and after this rental is complete, I certainly will never be using them again & do not recommend anyone else to use them either.

13 juli 2026
Omdöme utan inbjudan
Logotyp för HURR

Svar från HURR

Thank you for taking the time to leave your review. We're genuinely sorry for the frustration caused by your original order and appreciate you sharing your experience.

Unfortunately, the way our rental credit works means it cannot be applied towards postage and certain service fees. However, I can see that we've since refunded those charges separately, meaning your complimentary rental has now been provided completely free of charge, as originally intended.

We're sorry for any confusion during this process and appreciate your patience while we resolved it. We hope you'll enjoy your rental, and we're pleased we were able to honour our offer in full.

Betygsatt 5 av 5 stjärnor

Super easy rental!

Super easy rental from start to finish! I rented a dress through the managed section (dresses that are rented out directly by HURR team, rather than an individual) and it was very swift and easy. The team were very helpful when my original dress rental could not be fulfilled and arranged for an alternative option to be rented for no extra charge. The dress was gorgeous and perfect for the occasion!

8 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

HURR review - positive!

I have used HURR twice now for the purpose of renting dresses. The website is easy to navigate, there are so many options and all the sellers/lenders are lovely. I also love the option of being able to rent for 4 days :)

2 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I rented an item out

I rented an item out, and it was returned late & completely ruined with a cigarette burn, multiple rips and staining
The renter would not respond to any of my messages or requests for reimbursement at which point I contacted HURR
This has been going on for weeks now, HURR have been delayed in responding to me on any of my messages, and have only offered to pay for any alterations or dry cleaning (and even that haven't actually agreed to pay anything yet!)
The dress is ruined, I won't be able to wear it again or rent it out - but despite this the thing I'm most annoyed about is how poor the HURR customer service has been at trying to reach a conclusion and offer me some sort of pay out or compensation for my ruined dress

1 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service, I have used it on multiple occasions for weddings and birthdays. Every dress arrived on time, perfect condition and looked amazing on! I couldn’t recommend this service enough, a seamless and stylish experience!

3 juli 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

love HURR so much

love HURR so much, find the site and app easier to use than other rental apps which often crash. Have the newest pieces often. Have found that renters don't always accept HURR credits so would be conscious about buying these

9 juli 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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