The dress I originally rented was cancelled quite last min because it had been returned in poor condition BUT since it was from their managed collection Hurr were super helpful and offered me lots of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience during rental with Hurr. Sadly has to pay extra for premium next day delivery while returning. You would Have to pay your premium next day postage even if the dress doesn't fit you... Se mer
Super easy rental from start to finish! I rented a dress through the managed section (dresses that are rented out directly by HURR team, rather than an individual) and it was very swift and easy. The... Se mer
love HURR so much, find the site and app easier to use than other rental apps which often crash. Have the newest pieces often. Have found that renters don't always accept HURR credits so would be cons... Se mer
Företagsinformation
Skrivet av företaget
HURR is the smart way to rent your wardrobe, on-demand. The UK's leading wardrobe rental platform allows members to share clothes and accessories, securely and in seconds.
Kontaktuppgifter
First Floor, 85 Great Portland Street, W1W 7LT, London, Storbritannien
- contact@hurrcollective.com
- hurrcollective.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 54 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic company
It is such a great way to have beautiful dresses at weddings. Great website - easy to use and quick response times. Would recommend!
Highly recommend Hurr
Love Hurr- great for events and outfits you’d only wear once. Super sustainable and cheaper than buying!
Great selection, easy to use
The website was easy to use. There was a lot of selection and everything is explained well. Communication was good and everything went smoothly.
more to spend - flex boost of cash
I love the flex boost of cash that is on offer. Such a fabulous range of dresses to choose from for formal events. I wanted 2 statement dresses and it was easy from start to finish to rent the dressess from 2 different lenders on the site. Charges are clear.
Rented a dress twice now and both were…
Rented a dress twice now and both were perfect for the occasions. Arrived on time, excellent condition and its a very easy process!
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I had a brilliant experience using HURR. The whole process, from browsing and booking to receiving and returning my rental, was seamless and stress-free. The item arrived in excellent condition, exactly as described, and the communication throughout was clear and helpful. It’s such a great way to enjoy designer fashion without buying, and I’ll definitely be using HURR again. Highly recommend to anyone looking for a reliable and sustainable fashion rental service!
Great experience during rental with…
Great experience during rental with Hurr.
Sadly has to pay extra for premium next day delivery while returning. You would
Have to pay your premium next day postage even if the dress doesn't fit you which can be pricey.
Absolutely love using hurr
Absolutely love using hurr! Have used it multiple times now to rent dresses I love for special occasions that I wouldn’t wear again if I bought, love supporting the sustainable fashion industry
The dress I originally rented was…
The dress I originally rented was cancelled quite last min because it had been returned in poor condition BUT since it was from their managed collection Hurr were super helpful and offered me lots of alternative options. I ended up with a different dress that I loved and was in fab condition. The return process was so super easy too. I highly recommend as a more economical and sustainable way to wear luxury outfits. I'm already booking in my next one!
Really easy to use and gorgeous dress
Dissapointing service
I am so disappointed by this company! I had an order with them that just simply never came. When I followed up, they then stated there was an issue and offered a £20 credit note to which I stated that was insufficient. They then kindly offered to sort out a complimentary rental & stated “We’re genuinely sorry, and as a gesture of apology, we’d like to offer you a complimentary rental of your choice, whenever it suits you. There’ll be no charge at all — just let us know when you’re ready, and we’ll take care of everything.”
Well! When I’ve finally been ready to use it, they’ve issued me with a discount code that only covers the rental & some fees, I still have to pay expensive delivery costs & cleaning fees (totalling £30). I got back in touch with Daisy who was the person assisting me, only for her to have stopped replying any of my emails!
Very disappointing service and after this rental is complete, I certainly will never be using them again & do not recommend anyone else to use them either.

Svar från HURR
Super easy rental!
Super easy rental from start to finish! I rented a dress through the managed section (dresses that are rented out directly by HURR team, rather than an individual) and it was very swift and easy. The team were very helpful when my original dress rental could not be fulfilled and arranged for an alternative option to be rented for no extra charge. The dress was gorgeous and perfect for the occasion!
HURR review - positive!
I have used HURR twice now for the purpose of renting dresses. The website is easy to navigate, there are so many options and all the sellers/lenders are lovely. I also love the option of being able to rent for 4 days :)
I rented an item out
I rented an item out, and it was returned late & completely ruined with a cigarette burn, multiple rips and staining
The renter would not respond to any of my messages or requests for reimbursement at which point I contacted HURR
This has been going on for weeks now, HURR have been delayed in responding to me on any of my messages, and have only offered to pay for any alterations or dry cleaning (and even that haven't actually agreed to pay anything yet!)
The dress is ruined, I won't be able to wear it again or rent it out - but despite this the thing I'm most annoyed about is how poor the HURR customer service has been at trying to reach a conclusion and offer me some sort of pay out or compensation for my ruined dress
HURR has incredible options and a seamless service
HURR has incredible options and a seamless service. The user experience is brilliant and I've now rented from them a number of times.
Amazing service
Amazing service, I have used it on multiple occasions for weddings and birthdays. Every dress arrived on time, perfect condition and looked amazing on! I couldn’t recommend this service enough, a seamless and stylish experience!
love HURR so much
love HURR so much, find the site and app easier to use than other rental apps which often crash. Have the newest pieces often. Have found that renters don't always accept HURR credits so would be conscious about buying these
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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