Wat een nare ervaring. Ik lees hier alle slechte reviews en vervolgens d ereactie van ze. Alsof ze anders altijd alles uitmuntend doen. Geen bestel of betalingsbevestiging terwijl het geld is over... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good value if you buy the package with 3 jars, and fast delivery — at least based on the purchase I’ve made so far. What lowers the rating is the complete lack of response via email. I’ve emailed... Se mer
Företaget har svarat
Just WOW! My friend introduced me to micro dosing over Christmas by giving me some of hers, I've since ordered and received my starter pack, I'm so blown away by the positive effects micro dosing has... Se mer
Företaget har svarat
Customer service has been super helpful and fast at answering questions. Really appreciate that. Delivery took 2 weeks. I bought the beginners package, intro workshop was really good, scale is avera... Se mer
Företagsinformation
Skrivet av företaget
Premium Mushroom Extracts to boost your mood, sleep, productivity, and creativity. Our mushroom extracts are selected and produced carefully and contain high concentrations of active ingredients. Unleash your full potential!
Kontaktuppgifter
Brouwersgracht 238-4, 1013HE, Amsterdam, Nederländerna
- hello@human-pro.com
- human-pro.com
3,9
Bra
258 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered one time and the keep…
I ordered one time and the keep charging me and sending me these nonsense capsules the last 3 4. Months !!
Anyone wants them for free let me know
12 september 2023
Svar från Human Pro
Hey Georgino- sorry for your bad experience! It seems like you subscribed for a monthly subscription to one of our products. You can pause or cancel it at any time within your account
Svar från Human Pro
Thanks Angela! Really appreciate it
Bad customer service
The delivery took more than 3 weeks. I didn’t get a reimbursement when I asked for it and as a last surprise I had to pay the cost of the delivery+taxes obce it arrived.
10 september 2023
Svar från Human Pro
Hey Susan, sorry to hear that your experience wasn't on par. We only refund orders that get missing or returned to our warehouse. I can see that you eventually did receive your package, but that delivery took longer because customs wanted an invoice to be able to collect import tax. Unfortunately, this happens sometimes (specifically with orders to Norway) and whenever customs does this, it delays the shipping process. Happy to see that you eventually received your order though!
Everything was fine
Everything was fine. The product arrived as stipulated. I had a problem with the scale, and they responded fast and sent a new one. Good experience.
18 september 2023
Omdöme utan inbjudan
Svar från Human Pro
Good to hear that your experience was on par Ignacio! Enjoy your journey
Change my mind
Let say like this.
First I give them 1* because I was waiting package for two weeks and also they didn't send me tracking number.
But now I'm changing to 5* because they try to find what is wrong with my shipment.
Today I got the package and everything is fine and as I order.
For that I'm changing my rate to 5* and now just waiting to see is some improvement with this mushrooms.
30 augusti 2023
Omdöme utan inbjudan
Svar från Human Pro
Thanks Bojan, really appreciate it!
This company really cares about their…
This company really cares about their product and their followup service is second to none. Brilliant customer care and reliable product. Highly recommend.
24 augusti 2023
Omdöme utan inbjudan
Great delivery, great product
Delivery was fast, as promised, and the package arrived within 4 business days.
Customer support is real and present, you get a response within a few hours at the longest.
11 juli 2023
Svar från Human Pro
Great to hear your positive experience Andris and good luck with your journey! ✨
Svar från Human Pro
Great to hear you like our products Xabe! Thanks for leaving a review
Terrible company , stay away
I ordered on the 05/07/2023 , to this day I have not received my order. Customer are terrible , did not help in the slighted , my order number is: HP23-7129-URc9N. I have been told to wait 5 days and when text to ask for an update , no reply back. I will never recommend this company to anyone as it’s a disgrace, almost a month and I have not received it! Last place it has been tracked to is Italy, so I presume someone in Italy has gotten an order free. I’ll make sure to continue to give this company bad reviews until I get a refund or my order.
Absolute joke of a company.
1 augusti 2023
Omdöme utan inbjudan
Svar från Human Pro
Hey there, thanks for your feedback.
Sorry to hear that you haven't received your package yet, normally delivery doesn't take much more that a few workdays within EU - but packages do get lost unfortunately from time to time. We luckily have a shipping guarantee within EU - which means that you always get new product or your money back on delayed / lost orders!
I recon by now our team has been in touch with you regarding this order - let me know if you need any more help
Nog steeds niks binnen na dik 2 weken
Nog steeds niks binnen na dik 2 weken, geen telefonisch contact mogelijk! Beetje jammer dit want jullie product werd me aangeraden maar dit is echt niet oké.
5 juli 2023
Omdöme utan inbjudan
Svar från Human Pro
Hey Gerrit, sorry om te horen dat je pakketje niet is aangekomen - dit gebeurt helaas weleens. Heb je nog steeds niks ontvangen?
Ons klantenservice team werkt dagelijks van 0900 tot 1800 en is te bereiken via Whatsapp via de website, of via email hello@human-pro.com. We hebben tevens een leveringsgarantie binnen Nederland (en de rest van de EU) dus je krijgt altijd je geld terug of een nieuw pakketje opgestuurd.
Laat maar even weten of je nog hulp nodig hebt!
Works great
Works great, don’t feel anything special. I normally put things away but after just one capsule I start planing and moving and get things done.
14 maj 2023
Good honest service
11 maj 2023
I don't receive my order Transaction…
I don't receive my order Transaction ID: 3YH658172B252563H,
Was shipped with Italian Post and I write to custom assistance with all information about. I wait my order , I PAY FOR THIS, you must to ship with atracking and serious courier !
NEGATIVE FEEDBACK ! I don't buy other product from you since I don't receive my order !
10 maj 2023
Svar från Human Pro
Hi Amira, sorry to hear you havent received your order - this unfortunately happens sometimes. Because of our high success rate in delivery (98%+) we have a shipping guarantee within the EU - which means that you always either get your product or your money back.
I understand you have been in touch with our support team regarding your order already and they are trying to help you, is that correct? They can send you a new package for free or provide a refund if needed.
Let me know if there is anything else we can do for you at this point!
I order lion mane 11.05.2023
I order lion mane 11.05.2023. but just yesterday got my delivery. It was because of tracking number wich was inrorrect. For future if delivery is to Latvia, you need to send correct order numbers and everything is going to be allright.
10 maj 2023
Svar från Human Pro
Hey Janis - hope you are well. I'm sorry to hear your order took longer than expected. I see that between 17/5 and 22/5 there were three delivery attempts which didnt work out. Im glad to see that your package eventually got delivered though. Good luck with our product 💫
no delivery received
9 april 2023
Svar från Human Pro
Hey Dave, sorry that your package did not arrive. I see your package was undeliverable by Bpost. Have you reached out to our support team? If not, I suggest you do so they can figure out what went wrong.
We have a delivery guarantee within the EU and that means you either get your product reshipped or money back so its worth getting in touch! Our support team is also pretty quick in response. Let me know if you have any other questions
The newest research regarding micro dosing is true.
I’ve struggled with ADD, depression, anxiety, PTSD for years. And recently went on opioids for two months. I’ve had improvements in all areas and the biggest surprise was that the withdrawal from opioids was reduced by 75%. I’ve never used any type of psychedelic in the past and was very skeptical that using your products was going to be helpful. A 67 year old woman I know just started using your products and gave me a sample. I’ve placed two orders thus far…the convenience, service, and cost have all been tremendously appreciated. I’m focusing better, have less anxiety, and depression, who would’ve thought!
7 april 2023
Omdöme utan inbjudan
Svar från Human Pro
Thanks Scot for the kind works and good luck with the rest of your jouney!
Great products,good attention
Great products,good attention. They answered a claim within 24h.I'll así forma more products
14 mars 2023
Svar från Human Pro
Great to hear your experience was on par Raquel and good luck with your journey! 🍄
More focus and longer attention span 🧠
Before trying Lion's Mane, I was slightly skeptical about a supplement I have never used before in my diet. Now I'm taking Lion's Mane since 2 weeks, and I can already notice the improvements in my focus. My attention span has also improved. Recommended ✅
14 mars 2023
Svar från Human Pro
Molto bello, grazie Marco! Good luck with your Lion's Mane. Keep an eye on our new products as we will be launching our Pure Focus soon 👀
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