This was our 2nd visit. Had seen Vicki the previous Saturday and tried various chairs. She prepared a quoute based on our requirements. At no time was there any sales pressure. On our 2nd visit again... Se mer
Plats
Byt platsDutton Court, Chainbridge Road, NE21 5ST Newcastle-upon-Tyne, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Welcoming staff attending to our comfort at all time. Not hurrying the business. Brought lots of samples to see without any pressure. Just hope the delivery will be sooner rather than later. Thanks.... Se mer
We purchased our new suite from our HSL store at Blaydon and found Tim and all Staff very knowledgeable and friendly. From ordering to delivery everything went very smoothly and we were kept informed... Se mer
Alex and Kev kept me up to the minute on their estimated arrival for delivery. When arrived they unpacked all components with military like precision and were respectful of our property. Our two sofa... Se mer
Företagsinformation
- Möbelaffär
- Leverantör av handikapphjälpmedel
- Möbeltillverkare
- Leverantör av hjälpmedel för personer med funktionsnedsättning
Om HSL Chairs - Newcastle-upon-Tyne
Skrivet av företaget
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrivet av företaget
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktuppgifter
Dutton Court, Chainbridge Road, NE21 5ST, Newcastle-upon-Tyne, Storbritannien
4,9
Utmärkt
157 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff all round were brilliant from…
Staff all round were brilliant from showroom to the 2 gents who delivered the suite. Patient, no pressure service, great communication with delivery and couldnt fault the service. Chairs are excellent also and recliner, heat and lumbar massager are well worth paying the extra. Well done 10/10
25 april 2025
Omdöme utan inbjudan
Craig and Danny made a perfect delivery…
Craig and Danny made a perfect delivery of my chair into my home setting it up and explaining everything to me. They were very pleasant and made me feel at ease.
24 april 2025
Omdöme utan inbjudan
Staff knowledge was excellent
Staff knowledge was excellent. They were patient and extremely helpful in explaining instructions about the different types of recliners available. They were sensitive to individuals needs and preferences. They gave time forcouples to have discussions alone but on hand to suggest or advise. Polite competent and did not rush or put pressure on us to make rushed decisions. A pleasant helpful experience.
11 april 2025
Love my Stressless recliner!
Bought a recliner chair from HSL at Newcastle upon Tyne. We were made very welcome but Alison and the rest of the staff, who were very knowledgeable and helpful and guided us through the many choices to make sure our Stressless chair was exactly suited to our requirements. It just arrived today, delivered with care by Ian and Paul, and it’s exactly what we were wanting. Very pleased!
15 april 2025
Omdöme utan inbjudan
Two rise and recline chairs
Staff in store listened to what I required not what they were pushing, kept informed about order and delivery.Chris and Tom the delivery men were helpful and careful with the delivery,would recommend for service.
8 april 2025
Omdöme utan inbjudan
Excellent Service.
Having just visited the Newcastle upon Tyne branch, we are now looking forward to the delivery of our reclining chair. The store has a large selection of furniture, styles and fabrics, luckily Emma was on hand to effortlessly guide us through, she was so very knowledgeable and personable.
She happily answered all our questions and explained everything we needed to know about, fabrics, comfort and workings of the chair. We would happily recommend to our friends and family. Thank you.
7 april 2025
Omdöme utan inbjudan
Friendly helpful staff in store
Friendly helpful staff in store. Shown and tried wide range of chairs and given as much time as I needed to try each one. Delvered within promised 3 days and installed in desired position then ran through various functions. Delivery driver very helpful and friendly. In all a very pleasant experience.
25 mars 2025
amazing staff and products
the staff in newcastle shop were amazing i was in shop for over 2 hours they were very efficient and caring knew exactly what i needed after asking me some questions and allowed me to try the chair i picked for a good hour while having tea so i knew it was right they were so friendly and put me immediately at ease can’t thank them enough and can’t wait for delivery of my chair
18 mars 2025
Great Service
The men were very friendly and efficient- very polite and did a great job delivering my new chair
1 april 2025
Omdöme utan inbjudan
Can't say enough about the quality and service!
My mother's new chair was delivered today and I can't say enough about the service she received. She received a phone call about 40 minutes before they arrived. And 2 men brought the chair in, moved her old chair and kept it plugged in so she could be seated comfortably while the new chair was installed. While one man got the new chair set up and helped mum learn the remote (she is visually impaired), the other man waited outside. The men were patient, and unhurried
Mum loves her new chair and is so much more comfortable than she was in her old one.
31 mars 2025
Omdöme utan inbjudan
Super Service
The shop staff were very professional and helpful.
Everything they said would happen did, in exactly the stated time frame .
The delivery team of Paul and Jon were terrific, cheery punctual and extra helpful .
This is clearly a company that cares about its customers experience.
Clearly a company you can trust
28 mars 2025
Omdöme utan inbjudan
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