I had the pleasure of working with the most delightful and very helpful Customer Service Supervisor named Lilly Smith. She was very friendly, quick, informative, and she helped us save money...what mo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
services is good and fast
Företaget har svarat
Ample parking in front for accessing the lobby and check-in was quick and easy. I received a parking pass and a map with directions to my room which was easy to follow. The room was well maintained,... Se mer
Företaget har svarat
Everything went smoothly
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hotel Summit is a premier provider of hotel accommodations for business travelers across the US and Canada. We are renowned for our exceptional customer service and ongoing support. In addition to our expertise in recommending hotels, we are committed to ensuring a seamless experience for our clients both before and after their stay.
Kontaktuppgifter
618 E. South Street Suite 500, 32801, Orlando, USA
- 4073375469
- reservations@hotel-summit.com
- hotel-summit.com
Outstanding Customer Service!!!
I had the pleasure of working with the most delightful and very helpful Customer Service Supervisor named Lilly Smith. She was very friendly, quick, informative, and she helped us save money...what more can you ask for!?
26 mars 2026
Omdöme utan inbjudan
Lilly was the best.
Lilly was the best.
She helps us on a small issue in term of naming. She did it really great and support us at each step of the process so really thank you so much Lilly.
9 mars 2026
Omdöme utan inbjudan
Lilly Smith was amazing
Lilly Smith was amazing! She really helped me with my hotel situation. She provided excellent solutions and ended up saving my group about $3,000! Thank you Lilly!
14 januari 2026
Omdöme utan inbjudan
Very easy to work with
Very easy to work with. They communicated well and made sure everything was taken care of for my stay.
5 januari 2026
Omdöme utan inbjudan
The team helped me book a block of…
The team helped me book a block of reservation. They were responsive, helpful and paid attention to details. I highly recommend their service.
16 december 2025
Omdöme utan inbjudan
Thank you, Lilly Smith & Marriott
On top of Lilly Smith's professional and efficient customer service, she was quite pleasant and helpful. Her continuing proactiveness has been exceptional, and I look forward to working with her again when I use this credit for a needed vacation in the Spring. This entire experience is characteristic of why I am pleased that I have chosen to return to Marriott. Thank you
28 oktober 2025
Omdöme utan inbjudan
Exceptional Service from Maria Wilson
Maria Wilson the VP of customer service from Hotel Summit was outstanding. She went out of her way to accommodate me in a great hotel and even secured an excellent rate. Her professionalism and dedication truly made a difference in my experience.
14 oktober 2025
Omdöme utan inbjudan
Excellent customer service
Maria was very helpful. She answered all of my questions fast. I did not have to wait forever to get a reply.
25 juli 2025
Omdöme utan inbjudan
Great Experience
Contact was always timely and informative. Specifically Lilly, she was extremely helpful and provided superior customer service. This is not always the case with 3rd party interactions but I was very pleased with both our interactions and the end result. Thanks again for your hard work and customer service.
1 maj 2025
Omdöme utan inbjudan
great visit
10 april 2025
Omdöme utan inbjudan
Svar från Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Wonderful customer support!
Had an issue arise with the hotel that had been booked and was asked to talk with the staff at Hotel Summit and their agent Lilly was kind and helpful as they tried to work with the booked hotel. Great support !
1 april 2025
Omdöme utan inbjudan
Svar från Hotel Summit
We’re delighted to hear that Hotel Summit’s proactive approach saved the day!
Situations like this highlight the importance of communication, and we’re glad everything worked out for your trip.
We’ll continue to be vigilant and responsive in managing your future reservations.
Svar från Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Svar från Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
The Hilton chain has top accommodations for every budget
The Hilton chain has accommodations for every budget. They run every hotel like it is the top of the line. The manager on Sun Mar 9 was especially wonderful. I wish I ermembered his name
7 mars 2025
Omdöme utan inbjudan
Svar från Hotel Summit
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you loved the hotel we recommended. It means a lot to us to know that you had such a great experience. We hope to assist you again in the future with more fantastic recommendations.
Safe travels!"
Svar från Hotel Summit
Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing Hotel Summit!
GREAT CUSTOMER SPORT
Hi, We had great experience while confirming our booking. Back team was really quick in response getting back to us with solution call back and getting us email confirmation thanks
24 januari 2025
Omdöme utan inbjudan
Svar från Hotel Summit
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Room was great and easy check in and out
26 januari 2025
Omdöme utan inbjudan
Svar från Hotel Summit
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Everything went smoothly
10 december 2024
Omdöme utan inbjudan
Svar från Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Reservation was easy to check in and…
Reservation was easy to check in and out. Room was clean. Staff was friendly. Conveniently located t the convention center.
1 december 2024
Omdöme utan inbjudan
Svar från Hotel Summit
We appreciate you highlighting this experience!
It’s great to hear that Hotel Summit’s prompt action prevented any inconvenience for your trip.
We’re here to ensure that your reservations go smoothly, and we’re glad everything worked out for your trade show stay.
Detta är Trustpilot
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