Horsepower Motor Centre Omdömen 

1 223
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Happy with the service I received here. What really stood out was the transparency. They recorded a video underneath the car, pointing out a few things they’d noticed and explaining what was good a... Se mer

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Betygsatt 5 av 5 stjärnor

We’ve been looked after by Horsepower for many years now and never more so than with the recent purchase of our E-Class Mercedes. It is an absolutely stunning car and, as ever, the team at Horsepower... Se mer

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Betygsatt 5 av 5 stjärnor

We have used horsepower for many years for servicing our cars, so when the time came to replace our car it was the obvious choice to look for a replacement. By chance they had a car that suited our ne... Se mer

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Betygsatt 5 av 5 stjärnor

I’ve been using Horsepower for many years and they always provide excellent service when buying a vehicle or servicing I dropped in with a small trailer tyre to be repaired urgently late one aftern... Se mer

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Företagsinformation


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(1 223)

135 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

A good reputable company

Thank you 🙏. I purchased a vehicle from horsepower on 27/02/26. I found the company and the staff very helpful and answered any questions i had regarding the car. Im unable to leave comments about the vehicle just yet as i only purchased temporary insurance to drive the vehicle home 60 miles away. Regarding the journey home the vehicle was fine and drove nicely. They had a good selection of vehicles. I myself couldn’t fault the staff who dealt with my purchase. In my eyes a good reputable company to deal with. Thank you again 🙏🙏

27 februari 2026
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Svar från Horsepower Motor Centre

Hello Jason,

Thank you for taking the time to leave such a detailed review. We are really pleased to hear the staff were helpful and answered all of your questions. It is great to know the journey home went well and that the vehicle drove nicely. We hope now you have had more time with the car it is still going strong.

Thanks again for choosing Horsepower and for your kind words.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Great service provided

Great service provided, helpful and friendly staff

16 februari 2026
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Svar från Horsepower Motor Centre

Hi Kimberley,

Thank you for your feedback. We are glad you found the service great and the staff helpful and friendly. We really appreciate you taking the time to leave a review.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Very professional hard working staff

Very professional hard working staff

4 mars 2026
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Svar från Horsepower Motor Centre

Hello Marshall,

Thank you for the kind words. We are pleased to hear you found the team professional and hard working. It is always nice to know the effort is noticed and appreciated.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Good and honest garage

Took my car in for an MOT, quick service and fixed the small issues on the day and retested that same day too. Price was what I expected it to be so overall a very good garage. Cheers guys 🤙

4 mars 2026
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Svar från Horsepower Motor Centre

Hi Taylor,

Thank you for taking the time to leave a review. We are really pleased to hear your MOT went smoothly and that the small issues were sorted on the same day. It is great to be described as good and honest, and we are glad the price was as expected.

Thanks again for choosing Horsepower.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Superb prompt and polite service.

Superb prompt and polite service.
I had a broken coil spring which was replaced the same day, could not have asked for a better service
Always more than pleased to use and recommend this garage.

17 februari 2026
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Svar från Horsepower Motor Centre

Hello Nigel,

Thank you for your kind review. We are really pleased we were able to get your broken coil spring replaced the same day and provide the prompt and polite service you expected. It is great to hear you are always happy to use and recommend us.

We truly appreciate your continued support.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Excellent service and a friendly team…

Excellent service and a friendly team who go out of their way to help. Also very reasonably priced . Have recommended them to many people.

4 februari 2026
Omdöme utan inbjudan
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Svar från Horsepower Motor Centre

Hi David,

Thank you for the lovely feedback. We are pleased to hear you found the service excellent and the team friendly and helpful. It also means a lot that you feel our pricing is fair and that you have recommended us to others.

We really appreciate your support.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Friendly

Very friendly people who helped me buy a car with ease

16 februari 2026
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Svar från Horsepower Motor Centre

Thank you for your review Hassan,

We are pleased to hear you found the team friendly and that the process of buying your car was made easy for you. That is always what we aim for.

We appreciate you choosing Horsepower.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service. Jason was the guy we were dealing with and he went above and beyond. A lovely guy all round.

9 februari 2026
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Svar från Horsepower Motor Centre

Hi Rebecca,

Thank you for the wonderful feedback. We are really pleased to hear you received fantastic customer service and that Jason went above and beyond for you. He will be glad to know his efforts were appreciated.

Thank you again for choosing us.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Great service from start to finish

Great service from start to finish. Friendly, helpful guy on reception. Kept me informed throughout my car’s service and MOT. Reasonable cost

9 februari 2026
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Svar från Horsepower Motor Centre

Hello Mr Butler,

Thank you for your review. We are pleased to hear you received great service from start to finish and that the team kept you informed throughout your service and MOT. It is also good to know you found the costs reasonable.

We appreciate you taking the time to share your experience.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

The staff were very polite

The staff were very polite, friendly, respectful and professional. My car was repaired professionally and I am totally satisfied with the work carried out. I will definitely recommend them to my friends.

9 februari 2026
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Svar från Horsepower Motor Centre

Hi Habib,

Thank you for the kind review. We are pleased to hear you found the team polite, friendly and professional, and that you were fully satisfied with the repair work carried out on your car. That is exactly the standard we aim to deliver.

We really appreciate you recommending us to your friends.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

MOT & SERVICE

I've been taking my cars to this super friendly and efficient garage for over 20years, and would highly recommend to everyone...

3 februari 2026
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Svar från Horsepower Motor Centre

Hello Kim,

Thank you so much for your continued loyalty over the past 20 years. That really does mean a lot to us. We are pleased to hear you still find the team friendly and efficient and that you would happily recommend us to others.

We truly appreciate your long standing support.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

I'll be back

Easy to book Major service and MOT via Book My Garage, very competitively priced, no need to pay in advance, amicable, friendly and helpful staff. Good communication Horsepower enjoy a positive reputation for quality service in Tonbridge.

6 februari 2026
Omdöme utan inbjudan
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Svar från Horsepower Motor Centre

Hi Christopher,

Thank you for the detailed review. We are pleased to hear the booking process was straightforward and that you found the pricing competitive with no need to pay in advance. It is also great to know the team were friendly and helpful, and that communication met your expectations.

We appreciate your comments about our reputation locally and look forward to seeing you again.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

the stayf were so friendly helped me…

the staff were so friendly helped me and advised me with no pressure to buy bought a great car

2 februari 2026
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Svar från Horsepower Motor Centre

Hi Jean,

Thank you for your lovely feedback. We are really pleased to hear you found the team friendly and helpful, and that you felt there was no pressure while making your decision. It is great to know you are happy with your new car.

We appreciate you choosing Horsepower.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Consistently outstanding serviceStaff…

Consistently outstanding serviceStaff are both supportive and amiableAn exceptional garage for families

25 januari 2026
Omdöme utan inbjudan
Logotyp för Horsepower Motor Centre

Svar från Horsepower Motor Centre

Thank you for the review Emily,

We really appreciate your kind feedback. It is great to hear you find the service consistently outstanding and the team supportive and approachable. Being a garage that families can trust is something we value highly.

Thank you again for taking the time to share your experience.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Really Helpful

The gentleman we dealt with when buying our vehicle was extremely helpful,ours was a unique case with my partner being the other end of the country at the time we bought the car, they were very accomodating. When I picked the car up, being a newer driver I was a little nervous and unsure on the process, they explained everything and even helped me get the tax and insurance set up so I could get going. Great service, they really care about and look after their customers.

17 januari 2026
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Svar från Horsepower Motor Centre

Hi Joe,

Thank you for taking the time to leave such a detailed review. We are really pleased to hear the team were able to accommodate your situation and make the process straightforward, especially with your partner being elsewhere. It is also great to know we could help put you at ease on collection and assist with the tax and insurance so you could drive away confidently.

We appreciate your kind words and are glad you felt well looked after.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Very simple

Very simple, efficient helpful to deal with

19 januari 2026
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Svar från Horsepower Motor Centre

Thanks for your feedback Richard,

We are pleased to hear you found the process simple, efficient and helpful. We appreciate you taking the time to leave a review.

From all the team @ Horsepower 😊

Betygsatt 1 av 5 stjärnor

Update....

This is following my last review, I felt it was very important to do this for the sake of other people buying a car from these crooks. And the response or rather lack of response was completely unacceptable.
And just to be clear the issues I have had with the vehicle are down to human error directly from the poor work done on the vehicle at horsepower, the car although old would of been amazing had these guys done there job correctly. I have no option but to sell the car (which I haven't paid for yet, I had to get a loan to get it.)
So after taking the car to the garage on Wednesday night the diagnostic was this.....
Where the gearbox bellhousing bolts were left loose (by horsepower), the starter motor hadn't meshed with the flywheel properly it had rounded the teeth of the starter and began burr the edges of the flywheel teeth, that's why the starting was so intermittent, had this completely gone the car would have had to be scraped. This cost a further £300 to repair.
I sent this all over to horsepower and received no response because they already know iv lost my consumer rights.
I have complex PTSD, Autism and ADHD, which made it harder to accept this injustice, and I told horsepower I was currently in a mentally health crisis and not to respond to my review with the nonsense iv read from their other negative reviews (they didn't even respect this and left a patronising response, with a smiley face which infuriated me if I'm honest), it's absolutely exasperated my current mental health issues and completely triggered me. And worse for me they couldn't even pick up the phone and just talk to me. Heartbroken, exhausted and lost all faith in the human race. Be very careful with these guys.

16 januari 2026
Omdöme utan inbjudan
Logotyp för Horsepower Motor Centre

Svar från Horsepower Motor Centre

Hi Charlotte, thank you for the update.

As outlined in our previous response, the Berlingo was an older (17yrs+), high mileage (140k) part-exchange clearance vehicle, sold without a warranty but with the option to purchase one, which was declined. We're sorry to hear you are experiencing further issues.

We do take all concerns about our workmanship seriously. However, as the vehicle had already been repaired by a third party before we were able to inspect it, we were unfortunately unable to independently verify the cause of the faults or accept liability for repairs carried out elsewhere. When the vehicle was returned to us for inspection, we provided a clear and thorough video with our technician's comments addressing each of the items raised, in the interest of full transparency. We have documented this throughout.

We remain happy to inspect the vehicle and provide a fair, competitive quotation for any outstanding work. Please don't hesitate to get in touch with us directly so we can review everything properly.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Danny is very professional before and…

Danny is very professional before and after sales. Very transparent and simple to deal with. He made me loves Horsepower as I did not know about them before. Kudos!

12 januari 2026
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Svar från Horsepower Motor Centre

Hello Akinola,

Thank you for the kind words. We are pleased to hear Danny looked after you both before and after the sale and that you found everything transparent and easy to deal with. It is great to know we made a positive first impression.

We really appreciate you choosing Horsepower and your feedback.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Very good dealership

Looking for a car and come across horsepower motors very glad I did . Very good choice of cars and Danny who I dealt with was extremely helpfull with my purchase I chose he sorted things out for me and was very professional at what he does with great customer service . Even let me sit at his desk so I could do my car insurance . Well worth a visit .

9 januari 2026
Omdöme utan inbjudan
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Svar från Horsepower Motor Centre

Hi Jamie,

Thank you for taking the time to leave such a positive review. We are really pleased you were glad you came across us and that you found a good choice of cars. It is great to hear Danny looked after you throughout the purchase and made everything easy and professional, even down to helping you sort your insurance.

Thanks again for the recommendation and enjoy your new car.

From all the team @ Horsepower 😊

Betygsatt 5 av 5 stjärnor

Amazing all round

Amazing all round! From the MOT and service itself, too customer services and communications. Could not fault them. Honest, fair and genuinely nice good lads.

100% will be getting all my car/van needs here.

13 januari 2026
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Svar från Horsepower Motor Centre

Hello Dan,

Thank you for the great feedback. We are really pleased to hear you were happy with the MOT, service, communication and customer service overall. It means a lot to be described as honest and fair, and we appreciate you trusting us with your vehicles.

We look forward to seeing you again in the future.

From all the team @ Horsepower 😊

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