I specified Horizon Micromobility as the supplier for my cycle to work scheme. Mainly as they had in stock all the cycles I was interested in. The whole deal was sorted out quickly and efficiently... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought a Engwe LE 20 cargo bike from Horizon and wanted to say their sales and support team are fantastic. The bike was delivered within a couple of weeks (China origin) but was damaged (broken rea... Se mer
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Slow despatch but after a brief call recognised an error and rectified very quickly with next day delivery and refund of postage. Excellent product, price and service. Will definitely use again. Thank... Se mer
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Customer service is brilliant, I wanted a Fiido and Horizon was the only company I found that would do one on my works company scheme. Matt was super helpful with sorting it out and responded to my en... Se mer
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Företagsinformation
Skrivet av företaget
Specialists in the new and growing area of micromobility, electric bike, e-scooters spares & accessories
Kontaktuppgifter
Kingfisher Works, Tag Lane, RG10 9SH, Hare Hatch, Reading, Berkshire, Storbritannien
- hello@horizonmicromobility.com
- horizonmicromobility.com
4,6
Utmärkt
298 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very responsive to initial enquiry…
Very responsive to initial enquiry emails and then a super fast delivery of the product well ahead of my expectations!
3 oktober 2024
Svar från Horizon Micromobility
Hi Paul - thank you for leaving a review for the Tenways CGO light 😀
Back light
Would have been 5 stars but the rear back light cable was too short. Customer service was professional and helpful
23 september 2024
Really easy to contact and talk about…
Really easy to contact and talk about options. Cycle to work scheme happened really easily.
16 september 2024
Svar från Horizon Micromobility
Hi Katie - thank you for leaving a review for your recent purchase 😀
Svar från Horizon Micromobility
Many thanks for your review 😀
Great bike great price
Great bike. Great price
Matt was very responsive and answered all my questions re the Estari bike
It’s nice to support a small business and get 5* support
2 september 2024
Svar från Horizon Micromobility
Many thanks for your review 😀 Enjoy the Estarli!
The item purchased was by some way…
The item purchased was by some way cheaper than other outlets and arrived well on time with no issues. Glad to have done business.
29 augusti 2024
Svar från Horizon Micromobility
Many thanks for your review, we're happy to hear you were pleased with the service provided 😀
very quick and easy to make the order…
very quick and easy to make the order and received item very quickly and very well packaged, got the item wanted, thank you very much for a great service
27 augusti 2024
Svar från Horizon Micromobility
Many thanks for your review, we're happy to hear you were pleased with the service provided 😀
The accommodating staff answered all my…
The accommodating staff answered all my queries and posted the item ASAP I received it in good time and perfect condition. It fits my e-bike and works perfectly fine.
19 augusti 2024
Svar från Horizon Micromobility
Thank you for taking the time to leave a review. Happy to hear you were please with the serive provided.
Svar från Horizon Micromobility
Hello - many thanks for taking the time to leave us a review 😀
Great customer service
I made an inquiry with Horizon Micromobility re delivery of my charger. Very speedy attention and I received the charger within 48hrs. Happy? Happy!
13 augusti 2024
Svar från Horizon Micromobility
Hello - many thanks for leaving us a review 😀
Good communication
Good communication. Good support. Simple trouble free process. Delivered on time (with updates) and of course the bike is fantastic - thank you
16 augusti 2024
Bosch Phoneholder/charger
Easy to find what I needed, to make the order and then efficient delivery
5 augusti 2024
Svar från Horizon Micromobility
Hiya - many thanks for spending the time to leave a review for your purchase
Svar från Horizon Micromobility
Hiya - many thanks for spending the time to leave a review for your purchase
Synch super monkey
From start to finish very efficient and professional. A pleasure doing business with Horizon Micromobilty. Would highly recommend.
30 juli 2024
Svar från Horizon Micromobility
Hi Robert, Great to hear you're loving the Synch, they're great bikes and a great company to deal with. Enjoy the bike! 😀
clear communication and fast delivery
26 juli 2024
Svar från Horizon Micromobility
Hi - thanks for leaving us a review 😀
Good for Bosch parts.
Purchased a Bosch tracking module and a great explanation on the website site page on what type I need of the two similar modules and by doing so it was the correct one one I purchased.
Good communication and fast delivery with a good purchase price.
Will buy from them again.
24 juli 2024
Svar från Horizon Micromobility
Many thanks for the review and we're happy to hear you found the product description useful. We do try to add as much information as possible so customer can make the correct choice and order the right product.
Svar från Horizon Micromobility
Thanks for leaving us a review
Go to shop
Really friendly and great support from Matt regarding a SUPER73 R Adventure bike. I would definitely use this shop again as the way they dealt with me as a customer was very assuring
25 juli 2024
Omdöme utan inbjudan
Svar från Horizon Micromobility
Hi Saad
Many thanks for leaving us a review
Svar från Horizon Micromobility
Hi Linda
Many thanks for your review.
Svar från Horizon Micromobility
Hi Terry - many thanks for your review 😀
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.