Great service by the staff member who showed us the various e-bikes available and spoke about their characteristics. He was obviously very knowledgeable about their products and his assistance was ve... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently had a minor drivetrain issue with my Horacio Blaze Cues 29er and realised it may still be covered by warranty. I contacted the company and received a quick reply requesting some additional... Se mer
I bought a 2026 Elita step through Ebike and a 2025 Elita Ebike demonstrator. After having spent several hours now on each bike they feel solidly built and are a pleasure to ride. Due to their direc... Se mer
My son saw the Diez D10 on line, we went to look at it on a Saturday morning (in Brisbane)and my son tested the bike while the gentleman (forgot his name) explained everything about the components use... Se mer
Företagsinformation
Skrivet av företaget
Horaciobikes is an online bicycle shop based in Brisbane. Fast delivery nationwide and Free local delivery in most Great Brisbane regions. Our bicycles are proudly designed in Australia, fulfilling the outdoor needs of Australians with exceptional quality at unbeatable prices. We use renowned brands for our bicycle parts and undergo professional testing to ensure their quality, making our bicycles suitable for both beginners and experienced riders.
Kontaktuppgifter
Unit 3/22 Central Ct, 4118, Hillcrest, Australien
- info@horaciobikes.com.au
- horaciobikes.com.au
4,9
Utmärkt
448 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and Excellent product
Excellent service. Andy was very welcoming and informative and gave us ample opportunity to test ride the bike. His undivided attention helped us feel confident and up to speed on all we needed to know - he was able to answer our questions easily.
He assembled a bike for us to take straight away.
We purchased the Horacio Serenio Step Through Gates Belt-Drive Electric Bike and I have ridden it a number of times since purchase. I am very happy with the purchase, the quality, the price and the service.
11 februari 2026
Great bike and service
12 januari 2026
Bang for your buck
Won't find a better 24" mountain bike for the price. I tried. Nice geometry, hydraulic brakes and decent fork. Just swap out the pedals for something nicer.
10 januari 2026
Horacio Thunder Urban awesome bike👌
The bike is great. The company is outstanding. If you have any problems they answer emails and troubleshooting any problems. Excellent legal ebike Urban Thunder. 👌
27 januari 2026
Well put together company
The company was well put together even the delivery person and the instore people as well. But there could have been more measurements on the website
5 februari 2026
2 stars.
Delivery was great was and quick, took the bike to a mountain bike specialist shop the get a pump for the tyres. The bike specialist overlooked the bike; explained and showed (a lot of the pre built parts) were installed incorrectly and will have to be repaired.
9 februari 2026
Svar från Horaciobikes
Hi Jesseca,
Thank you for your feedback. We’re pleased to hear the delivery was quick and smooth.
After seeing your review, we contacted you promptly to better understand the concerns raised and requested photos so our technical team can properly assess the situation. We are currently still waiting to receive those details.
This particular model has been one of our most popular bikes, and we have not previously received reports of incorrectly installed factory-assembled components.
We would appreciate you getting in touch with us when convenient so we can review everything carefully and assist you appropriately. We are committed to ensuring every customer receives a properly set-up bike and are here to help resolve this with you.
Kind regards,
Horacio Bikes
The bike is more than I expected
The bike is more than I expected, thank you
10 februari 2026
Omdöme utan inbjudan
Good speed for delivery
Good speed for delivery, and bike came in good condition. Good bike.
4 februari 2026
Everything was done professionally the…
Everything was done professionally the only thing I think that needs improvement would be better communication especially just after you've placed your order
27 januari 2026
From start to finish
From start to finish - great service! The tools provided to complete the build were great quality. The bike is outstanding quality for the cost!!! Our son is made up with his new bike!!!!! Thank you!
2 februari 2026
Great and honest staff at sales instore
2 februari 2026
Super friendly and really knowledgeable…
Super friendly and really knowledgeable about their products, bought a belt drive electric bike, bloody love it, out most mornings early getting a bit of fresh air and excerise, great value and well put together bike!
29 januari 2026
The bike is perfectly safe on the…
The bike is perfectly safe on the arrival with 80% assembly. I gave the 4 stars due to the delivery process that separated the battery package and the bike package. The bike package arrived one week earlier than the battery package under the same purchase. This is my honest review and I highly recommended using Horacio bike for commuting and so on…
28 januari 2026
Great quality bikes
Great quality bikes. Fast delivery.
Quality components that are the same as the more expensive brands on the market.
27 januari 2026
The whole process was seamless from…
The whole process was seamless from start to finish.
When I did have a question my email was answered within 20 min.
Outstanding value for the quality of the components compared to other brands I had researched.
I decided to collect from the store directly and was met with genuine enthusiasm and great knowledge of their products. I bought a Blaze Cues M1 29 in Green.
Very happy. Thankyou
30 januari 2026
Omdöme utan inbjudan
Great communication and expedited…
Great communication and expedited processing when I advised them of a birthday deadline. Very impressed with quality of bike. Would definitely recommend and purchase from again.
15 januari 2026
Good service and very good bikes at…
Good service and very good bikes at affordable price for me, it's my second bike. Good experience from first bike.
Thank you
20 januari 2026
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