Bought an e-giftcard for £69 as a present, but we were unable to use it at the checkout as the page just refreshed each time. The email address isn’t monitored and just redirects you to their site, th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I received the order very quickly but it was two cans short on arrival, however, when they were notified of the error it was corrected without any fuss by the means of a refund for the price of two c... Se mer
Delivery was a problem as the postcode was incorrect. Thanks to honest neighbours, we eventually got our delivery. The chat line kept cutting me off when I was explaining my problem with the delivery.... Se mer
The order was for a delivery to my son for Christmas. It arrived perfectly in time well packaged. He thoroughly enjoyed your beers and brought some with him when he visited us. I tried three and they... Se mer
Företagsinformation
Skrivet av företaget
Hopsmore is the ULTIMATE discovery craft beer club. Introducing you to small batch quality craft beers from micro breweries that you won't find in your local supermarket at a competitive price. 8 Craft Beers every month, 1 of each style, A Hopsmore Magazine, A Tasty Snack, FREE tracked UK delivery (*Terms Apply)
Kontaktuppgifter
One Canada Square, Canary Wharf , E14 5AP, London, Storbritannien
- enquiries@hopsmore.co.uk
- hopsmore.co.uk
3,7
Medel
29 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful trying to get in touch with the…
Awful trying to get in touch with the company. I placed an order in October 2022 and paid £25 for which I have received NOTHING! I have accessed my account and it says it’s been sent but I have certainly NOT received anything! I have tried to contact the company but it is useless and no way to get in touch. Please either send my order or refund my £25 asap. Please feel free to reply to me. I have been trying to contact you for a month now!!!! New edit - thank you for giving me the link to email you and thank you for the refund you have given me
24 oktober 2022
Omdöme utan inbjudan
Svar från Hopsmore Craft Beer Club
Hi Colette,
Sorry to hear about the issues you had, Can you check you contacted us via our contact page here - https://hopsmore.co.uk/pages/contact ?
As we do our very best to respond to all queries within 24hrs Monday - Friday 9am until 5p so it's unusual for our customers to experience such a delay.
Many thanks
Hopsmore Team
Nice to try different beers and…
Nice to try different beers and lagers,although I didn't like the stouts
28 september 2022
Omdöme utan inbjudan
i disliked the size of the cans
i disliked the size of the cans. making the beer expensive.
27 oktober 2022
Omdöme utan inbjudan
Ordered the BBQ pack. Crap service
Ordered the BBQ pack, only recieved the beer, when I asked about the code for the meat I was told I had it. I forwarded the email I recieved from them to show I had not recieved the code, recieved an email back to say "this address is not monitored" despite having already spoken to someone at that address.
1 juli 2022
Omdöme utan inbjudan
Svar från Hopsmore Craft Beer Club
Hi Pete,
Sorry to hear about the issues you had, Can you check you contacted us via our contact page here - https://hopsmore.co.uk/pages/contact ?
As we do our very best to respond to all queries within 24hrs Monday - Friday 9am until 5p so it's unusual for our customers to experience such a delay.
Many thanks
Hopsmore Team
Great selection of beers Really good selection of…
Really good selection of beer,reasonably priced. quick delivery and a friendly service.
22 juli 2022
Omdöme utan inbjudan
Great prices.
Great prices for excellent tasting beers,just wish they were in larger cans.
Would certainly recommend.
27 oktober 2022
Omdöme utan inbjudan
It was a gift for my son in law
It was a gift for my son in law . He loves supporting independent companies and trying new beers . He absolutely loved the choice and quaff beers
27 oktober 2022
Omdöme utan inbjudan
Poor service and nightmare of a website!
Average quality beers, poor service and nightmare of a website!
I've tried to log in to manage my account but it says I need to register. Then when I tried to register it says I'm already registered. I tried resetting my password but it sends me around in circles. I've tried e-mailing Hopsmore but they don't bother responding. As I can't locate a phone number for Hopsmore I can't call.
AVOID THIS COMPANY!
19 juli 2022
Omdöme utan inbjudan
Svar från Hopsmore Craft Beer Club
Hi Dave,
Sorry to hear about the issues you had, Can you check you contacted us via our contact page here - https://hopsmore.co.uk/pages/contact ?
As we do our very best to respond to all queries within 24hrs Monday - Friday 9am until 5p so it's unusual for our customers to experience such a delay.
Many thanks
Hopsmore Team
Great beers and the service is…
Great beers and the service is excellent. The site is easy to use and they keep you informed of everything. The range is good and great value!
25 maj 2022
Omdöme utan inbjudan
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