Great customer service!
4 maj 2023
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Skrivet av företaget
We source wines from family-owned producers that love making wine, and we believe that wines can pair with the best occasions & meals, and the best wine is the one that harmonises with you. Our goal is to create memorable experiences, meeting and exceeding your expectations! Our ideas are combined into supply an exclusive selection within world wine producers and medal wine winners from around the world. iVino wines are immensely proud to be on this route, bringing this superb offering straight to your door step. At iVino you can start your journey or expand your history, always offering a new world of aromas and flavours within each bottle of wine that we sell. iVino, an open space for great taste!
Kontaktuppgifter
Registered Office: 68A College Road, College Heights, ME15 6SJ, Maidstone, Storbritannien
- contact@ivino.co.uk
- ivino.co.uk
Hunt for the small print
I bought a case of Amarone from IVINIO for £192 and wasn’t aware I would be faced with a bill for duty/brokerage which was a further £52, representing a 27% increase and I would not get my wine until it was paid. Maybe I was naive but when I complained I was sent a condescending email directing me to their website. Lo and behold there was the small print not under Terms and Conditions as one would expect but under Shipping telling me that indeed I would be responsible for additional import costs. I’m not saying IVINIO have broken any rules but in my opinion they are guilty of misleading their customers by not making ‘clear and conspicuous ‘anything that may have a material effect upon your order, like for instance import duty. I’m sure they will argue otherwise but please check the small print before you order from this company as they are no different to all the rest and will probably not make any changes to their marketing. I’ve no doubt the wine will be delicious, Amarone usually is and I sincerely hope it takes away this nasty taste I have through dealing with them.
27 november 2023
Omdöme utan inbjudan
Can’t Fault Them At All
Excellent selection, VERY reasonably priced for the quality, super fast delivery. Forget wine clubs, they give you what you want, when you want it. Perfect.
4 april 2023
Not received it yet !
1 februari 2023
Svar från iVino Wines
This order was damaged by the courier and a full refund was processed.
Had the wine I wanted at a good price
Had the wine I wanted at a good price. Delivery was super fast
24 november 2022
Svar från iVino Wines
Thanks for your 5* feedback Barbara, we appreciate it and hope you enjoyed your wine!
Ordered a mixed case…fab!
I placed an order for a mixed case from iVino, the girls night mixed case. It was easy to see what was included in the case as the website was so easy to use. Delivery was super fast, arrived well in time for when I need them. Thanks so much iVino. I can’t wait to order more!
16 november 2022
Svar från iVino Wines
Thanks so much for a great review! Hope all your girls enjoyed the mixed case.
Good selection of wine from the company…
Good selection of wine from the company and a welcome present.
1 oktober 2022
Svar från iVino Wines
Thanks very much for you positive review Neil. We really appreciate it and hope you enjoyed your wines.
Poor Delivery
The couriers delivered the order to the wrong address. It took several days to sort it out.
26 september 2022
Svar från iVino Wines
Dear Lynden, we're sorry you feel the service our delivery partners provided was unsatisfactory. We trust that your parents were happy with with their wine selection, and apologise that matters outside our control meant your order arrived 3 days later than expected. Thank you for the invaluable feedback, we take everything onboard as we prioritise great customer service. Regards, Ivino.
My new fav online shop
After my first experience with Ivino, I came to realize that I couldn't have made a better choice in switching shops when doing my monthly wine shopping. I contacted customer service to ask a few questions regarding the wines, and they replied promptly answering my questions and giving suggestions! I'm very loyal to good services that do things right, get the job done and treat clients in a respectable and polite manner. Ivino has now a new loyal customer for years to come.
15 september 2022
Omdöme utan inbjudan
Order delivery
I had a great experience with IVINO. My order arrived without any problem and I was able to enjoy the weekend with the mix of Chardonnay wine cases. Excellent!!!
29 augusti 2022
Omdöme utan inbjudan
Best South America wines!!!
Best South America wines!!!
Fast delivery and best prices.
20 september 2022
Omdöme utan inbjudan
Excellent wine suppliers
Great selection, good prices and on time delivery - will definitely be a favourite supplier on my wine list !! Already placed a second order 😊😊
19 augusti 2022
Omdöme utan inbjudan
Superb!
Thought I'd try iVino after a friend told me about them and I'm so glad I did. Fantastic choice of wines and I like to think I know my wine! Website made things really easy and my order arrived promptly. Very happy customer, I shall be back. Thanks iVino.
22 september 2022
Omdöme utan inbjudan
Great selection of wines
Great selection of wines, including some unusual ones to discover. These guys made a great suggestion for a birthday present and turned around the delivery super quick. I use them to keep the wine rack stocked and for gifts for wine loving friends!
3 september 2022
Omdöme utan inbjudan
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